The rise and fall of Shack, and how to fix it

Wired has a nostalgic piece on the not-quite-late, not-quite-great Radio Shack. I think it’s a good article, but it glosses over part of the reason for the store’s decline.

It blames computers.But blaming computers ignores Tandy’s long and successful run in that industry. Most Apple fanatics and other revisionist historians conveniently overlook this, but when Apple launched the Apple II in 1977, Tandy and Commodore were right there with competing offerings. I don’t know about Apple, but Tandy and Commodore were selling their machines faster than they could make them.

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Improving DSL speed

I found some DSL speed tips. They work. If you have DSL, you should read them and do the same.I went from speeds all over the map to a fairly consistent 600 kbps just running a new CAT5 line for DSL. Replacing the cheap, flat, old-fashioned phone cord running from my modem to the phone jack and the other cheapie in my patch panel with UTP phone cords boosted me another 30-50 kbps. That extra boost varies, but it’s something, and I’m glad to be consistently above 600 kbps now.

Finding UTP phone cords is a challenge. Supposedly Lowe’s has them but I can’t verify that. I had one that I wasn’t using for some insane reason. I found another one at a garage sale, obviously from a DSL installation kit. I don’t remember what I paid for it, only that it was a lot less than it’s worth to me. Digging through boxes of random cables at garage sales can pay dividends.

The easiest way to get them is probably to make your own from scrap lengths of CAT5/5e/6 cable. Just crimp RJ11 modular plugs onto the ends instead of RJ45. Radio Shack sells a package of 10 plugs for $6. Overpriced, but convenient. There’s always a Radio Shack nearby.

Belkin sells a special shielded twisted pair modem cable as an “Internet cable,” for around $20. I’m sure it’s a very good cable, but it’s not worth 20 bucks.

When looking at a store, as a general rule, flat cables are always bad, but a round cable stands a chance of being good.

If you have a fairly new house, chances are your phone wiring is pretty good, in which case the most important thing is getting a good phone cord. If you have a house built in the ’60s like me, with phone wire run after the fact by a weekend handyman who either didn’t know or didn’t care how to avoid interference on the wires, that’s another story. If there’s 30 feet of bad wire between the telco and the modem, the quality of that last 6 feet of wire doesn’t make much difference.

While you’re at it, you might as well replace all your phone cords with these higher-quality models. Your voice calls will be clearer, and it eliminates the possibility of those cables introducing interference into the line. That interference shouldn’t reach the modem, but “shouldn’t” is no guarantee.

My hot water heater: 1984-2008

I think my hot water heater died today. I thought my shower seemed colder than usual today, and in the late afternoon my wife reported no hot water in the kitchen.

It could be something simple, but even if it is, it’s time.Let’s consider this. In 1984, Ronald Reagan was president. The Kansas City Royals went to the playoffs. The big name in video games was Atari. People were predicting that video game consoles had no future. The big names in personal computers were (alphabetically) Apple, Commodore, IBM, and Radio Shack. Only one is still in that business. It was the year that Chrysler popularized the minivan. It was the year Apple introduced the Macintosh, popularizing the graphical interface and the mouse. Not only did MTV still play videos, but that was all they played. Not every home had a VCR. For that matter, not every home had a microwave. It cost 20 cents to mail a letter, and on average, a gallon of gas cost $1.21. (I remember it being a lot less than that in Missouri.)

The world that built that hot water heater is a lot different from the world we live in today.

About four years ago, a plumber came out to work on it. It was giving me problems then, but under the conditions of my home warranty, he had to bubblegum it back together. I asked how long it had. He said its realistic life expectancy was about 12 years, so it was about 8 years beyond that. It could last another six months, but it could last years.

So now the question is what to replace it with. The stingy Scottish miser in me sees tankless water heaters claiming to save you $150 a year and really likes that. I went to Lowe’s this evening and tried to buy one. There were several reasons why I don’t own one right now.

First, they don’t keep very many in stock. They had exactly one, even though their website said they had two of two different models. The one they had wasn’t the model I really wanted.

Two, they don’t install them. They’ll sell one to you, but then you have to find someone to install it on your own.

Three, they cost more to install than a conventional tank heater. Sometimes as much as the heater itself.

And then I found a controversial column that did the math, and said that a tankless heater might not actually save you any money anyway. I can’t find fault with his logic.

One thing I noticed is that the tankless heaters that the big-box stores sell are 85% efficient. The tank heaters are 76% efficient. The propaganda for the tankless heaters always assumes lower efficiency than that. As best I can tell, the heater I have is 67%, a little lower than the literature assumes.

So it seems to me that if a tankless heater that’s 18% more efficient than what I have now will save me $100-$150 a year, then a conventional heater that’s 76% efficient ought to save me $50-$75 per year, right?

The tank heaters sell for around $320, and installation is about $260. By the time you pay for taxes and the nickel-and-dime extras, it’s $600-$700.

Half the savings for 1/3 the price sounds pretty good. And I can buy one pretty much anywhere and have it installed tomorrow if I make the purchase before noon.

And it will pay for itself in 8-12 years. A tankless heater would pay for itself in about 13, if all the claims are true. If I make a mistake today, either way I go I’ll be likely to be revisiting it in about 12 years anyway. By then, tankless heaters will be more common and probably cost less than they do now (adjusting for inflation of course).

I’ll call the plumber who bubblegummed my old unit back together in the morning. Depending on what he says about the cost of installing a tankless heater, I’ll make a decision. But at this point, I think I’m leaning towards buying the most energy efficient conventional heater I can find.

Make something! Fix something!

Clive Thompson: I’m sitting on the floor of my apartment, surrounded by electronic parts… It’ll look awesome when it’s done. If it ever gets done — I keep botching the soldering. A well-soldered joint is supposed to look like a small, shiny volcano. My attempts look like mashed insects, and they crack when I try to assemble the device.

Why am I so inept? I used to do projects like this all the time when I was a kid. But in high school, I was carefully diverted from shop class when the administration decided I was college-bound. I stopped working with my hands and have barely touched a tool since.

I can relate a little too well.I think part of the reason I was misunderstood for so much of my career was because I used to do stuff like this. I still remember the day when a new OS arrived for my Amiga 2000. It came on a ROM chip (remember those?) and some floppies to install. I had the Amiga completely disassembled, sitting on Dad’s orange OMT table in the basement. Dad came downstairs, his eyes got big and his jaw dropped, he pointed, and then looked at me. “You going to be able to get that back together?”

I barely looked up. “Yep,” I said, continuing whatever I was doing.

Granted, the Amiga’s design made it look like an onerous task–you had to remove the power supply, the assembly that held all the disk drives, and at least one plug-in card to get at the ROM chip I needed to replace. But at this point, I’d disassembled at least a couple of PC/XTs even further than that. It wasn’t long before I’d replaced all those parts that were strewn about Dad’s table and fitted them back into the case, just as they all belonged. I powered it up, and immediately knew I was successful–all those royal blue screens of Amiga DOS 1.3 were replaced with the gray screens of 2.1.

Dad watched me put it back together, and although he didn’t say much, I think he was impressed.

That wasn’t the only modification I did to that computer. Amigas operated a bit differently in Europe and in North America because of the differing video standards. Software designed for European Amigas didn’t always run right. There was a soldered jumper on the motherboard to switch between PAL and NTSC operation. I bought a small slide switch from Radio Shack, soldered a couple of wires to the motherboard, and ran them to the switch, which I hung out an opening next to the mouse port. Elegant? Not at all. Functional? Totally.

There were tons of homebrew projects for Amigas in the early 1990s. Some worked better than others. But you learned a lot from them. And I think that’s part of the reason I look at things differently than people who grew up with Macintoshes (a closed black box if there ever was one) and PCs. Sure, people have been assembling their own PCs from components for 20 years now (ever since PC Magazine declared on a cover that you could build your own PC/AT clone for $1,000). But there’s a subtle difference between assembling components and modifying them. No two 286 motherboards were the same, while the design of Amiga motherboards tended to change very little, giving lots of time for people to study and learn to tweak them.

So while the PC owners were swapping their motherboards, we Amigans were tweaking ours to give ourselves new capabilities on the cheap. And in the process I think we were learning more.

So I agree with Clive Thompson that I’m a lot less likely to take a salesperson’s claims at face value. And I think that gave me a lot less patience with people who are. With only one exception I can think of, I always worked well with (and for) people who’d taken a soldering gun directly to a motherboard or programmed in assembly language. Thanks to these rites of passage, we had a much better idea of how things worked. And it gave a certain sense of skepticism. Commodore’s own engineers didn’t know the full capability of the machines they built. So if the engineers who design a system can’t know everything about it, then what on earth can a mere sales drone know?

And that’s why I’m reluctant to buy anything that’s just a black box if I can avoid it. What if it breaks and needs to be fixed? What if I need to change something about how it looks or works? And besides that, if it doesn’t do what it’s supposed to do, I don’t want to just throw it out and buy a new one–I paid good money for it!

But I have my limits. A few years ago I checked out some books on repairing Lionel trains from the library. The books suggested using mineral spirits to clean out the old grease and oil from a motor and bring it back to life. That would be good advice, except for one thing: I had no idea what mineral spirits were (a kind of paint thinner), or where to buy them (a paint store or the paint aisle of a hardware or discount store). And have you ever tried to punch it into Google? Trust me, in 2003, there weren’t many answers. The Wikipedia article didn’t exist until 2005.

I’m sure there are lots of people who are laughing at me because I didn’t know what mineral spirits are. But I’ll bet you that if you were to go find my 120 or so high school classmates and separate out the males who lived in the suburbs whose fathers were white-collar workers, the overwhelming majority of them would have no idea what mineral spirits are either. Why not?

Because when we were growing up, we were college-bound. People like us didn’t need to know what mineral spirits are. We needed to know things like the fact that there’s no such thing as the square root of a negative number. (Yes, I know that’s not a correct statement–but those were the exact words of my Algebra II teacher, and those words cost me a lot a couple of years later.)

I even remember one time, a group of us were talking about something, and one classmate’s name came up. “He’s going to end up being a plumber,” someone snickered.

Never mind that the last time I had to call a plumber, my plumber most certainly made more money than I made that year, and he probably got a head start on me because he didn’t have to go to college for four years either.

One of the reasons plumbers make a good living is because so many people don’t even know how to shut off the water valve when their toilet leaks, let alone how to go about fixing that leaky toilet. For the record, I can shut off the water valve, but I don’t know how to fix the toilet. I’m hoping they’ll show me on This Old House sometime.

My gripe with DIY books today is that the authors don’t necessarily realize that there are one or possibly even two or three generations of readers who may very well not know the difference between a wood screw and a machine screw. They don’t learn it in school, and Dad might or might not know, but in an age when fewer couples marry and divorce rates are sky high, is Dad even around to tell them any of this stuff?

Today, I couldn’t care less about imaginary numbers. But I’m reading old DIY books, desperately trying to learn the lost arts of making and fixing things. Thanks to Disney and other useless companies, I can’t use a computer to locate digital copies of anything newer than 1922. That’s a shame, because it condemns all of the DIY books of the 1930s, 1940s, and 1950s to obscurity. They won’t be reprinted because there isn’t enough market for them, they aren’t worth the expense of hiring a lawyer to find out if they somehow slipped into the public domain before the laws started really changing in the 1970s, and they’re scarce enough that you won’t always find them where old books lurk, making them a bit more difficult to borrow or purchase.

That all but eliminates a golden age, limiting me to 1922 and earlier. But admittedly it’s very interesting to read how people made and fixed things in the decades immediately before and after the turn of the previous century. So many books today start out with a list of exotic and expensive tools before they tell you how to do anything. One hundred years ago, people didn’t have as much money to spend on tools, and since things like electricity weren’t necessarily always available, there weren’t nearly as many exotic and expensive tools to buy either.

I found an incredible quote in an 1894 book by Charles Godfrey Leland, a teacher and author from Philadelphia. “It is much better not to have too many implements at first, and to learn to thoroughly master what one has, and to know how to make the utmost of them. This leads to ingenuity and inventiveness, and to developing something which is even better than artistic skill.”

That’s not just good advice for metalworking, which was the subject of this particular book. That’s an excellent philosophy of life.

Unfortunately right now I have more time to read than I have to tinker. But I think once I have a little time to tinker again, I’ll be able to make some nice stuff. And maybe someday when someone says they don’t make ’em like they used to, I’ll be able to smile and say that I do.

Why I generally buy AMD

I was talking to a new coworker today and of course the topic of our first PCs came up. It was Cyrix-based. I didn’t mention my first PC (it seems I’m about four years older–it was an Am486SX2/66).

With only a couple of exceptions, I’ve always bought non-Intel PCs. Most of the Intel PCs I have bought have been used. One boss once went so far as to call me anti-corporate.

I’m not so much anti-corporate as I am pro-competition.

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Replace your video game system’s power cord cheap

This weekend I found myself in search of a power cord for an original Playstation. It’s the same plug that the Sega Dreamcast and Saturn and Sony PS2 use, but it seems like online almost everyone wants $10 for a suitable replacement. I learned how to replace your video game system’s power cord cheap, and I’ll share the secret with you, too.

I found out by accident that the local Game Stop sells them for $4.99. I had to run an errand about four doors away from a Game Stop anyway, so I dropped in. It took me a little while to find, but I found the cable.

It’s not the same. What they sell as a “universal” AC power cable has two round sides on the plug, not a round and a square like the original Sony cable. I knew I’d seen the connector on the end of that Gamestop cable before, so I didn’t pay $5 for it. It turns out it’s universal because it also fits the original Xbox. An Xbox cable works on a Playstation but not the other way around.

Replace your video game system's power cord cheap. Look for this connector.
This super-common power connector fits most video game consoles. If you find one of these in a junk drawer, it can replace a missing video game power cord. Image credit: Miguel Durán/Wikipedia

I did some digging, and I found that the official name for the connectior the Playstation uses is IEC 60320 C7P. The “P” stands for “polarized.” The “universal” connector on the cable Gamestop was selling is the IEC 60320 C7. The nonpolarized plug fits the polarized connector, but not the other way around.

A ton of home appliances use the IEC 60320 C7. Every tape recorder or boombox I ever owned, for instance. It’s the most common connector used for devices that draw 2.5 amps of current or less. Well, my boomboxes are long gone, so I raided my wife’s. Hers just happens to be different. Rats. I ended up swiping the cable from a dead laptop AC adapter. Wouldn’t you know it, it plugs right in to the Playstation’s power port. That old laptop cable was probably made in the same factory as the cables Gamestop sells as universal video game power cables.

I’m happy. I saved five bucks. (The wasted trip to Gamestop doesn’t count because I walked there from someplace I had to go anyway.)

It wasn’t long ago that you could find this type of AC cable anywhere for a two or three dollars, tops. By anywhere, I really do mean anywhere–discount stores, Radio Shack, consumer electronics stores, maybe even dollar stores if you’re lucky.

Cables are high markup items, but even at $3, these things offer a healthy profit margin, so they should still be readily available at something near that price. I know sometime in the last decade I’ve bought one of these things at Kmart.

So before you pay even $5 for a replacement cable, raid the drawer where you keep all your stray electronics wires and see if you can find one that fits. Failing that, look around for something else around the house, like a boombox, VCR, or DVD player, that has a power cord that will fit. If not, hit the electronics section of your local discount store. Odds are it’s closer than the closest game store, and a suitable cable should cost less there too.

Don’t go into a store asking for an IEC 60320 C7 because they won’t know what you’re talking about, of course. The name may be listed on the packaging. The United States doesn’t require that name to be molded onto the cable, although some countries do. Study the image above and you should recognize the cable on sight in a store. If worse comes to worse, print out the picture above and bring it with you to compare. Miguel Durán drew it to be helpful, so let it help you.

So why does Sony use the polarized connector? Probably to fool people into buying a replacement cable from them at an inflated price to replace a lost cable. They fooled me, and I should know better.

Are Google\’s corporate perks excessive?

Google’s corporate perks are the subject of a Fortune magazine article. I’m going to take what I suspect is a contrarian view on this. I think Google’s excessive spending on its employee perks is a good thing.

Why? Because I’ve seen what happens with the opposite.I know of one company whose ultimate goal is to use temporary contractors as much as possible. The reason is simple: Overhead. Find a company that gives its contractors as little as possible to keep rates low, use those people, and then you don’t have to mess around with giving benefits like vacation and sick time and vacation days aside from Christmas and Thanksgiving.

Personally, I think the guy’s an idiot, and you can quote me on that. I once worked at a struggling company that used a ton of contractors. None of us had any of that messy and expensive sick time. So when a contractor got sick, rather than give up a week’s pay, he or she just sucked down Dayquil like it was water and showed up for work. The result? An epidemic. I’ve never seen so many sick people in September in my life. And guess what? The rest of cold/flu season wasn’t any better.

That particular company wasn’t profitable when I worked there, and it isn’t profitable today. I wonder if it’s because nothing gets done from September to February because everyone’s sick?

I worked someplace else that was paying me about $15,000 less than what the job search engines said I should be making. I was having a hard time paying my bills some months. Did it make it hard for me to concentrate on things at work? Absolutely. I knew from year to year I was only going to get a cost-of-living raise whether I did well or poorly, so I didn’t really try all that hard to excel.

Knowing what I know about that particular employer’s bottom line and customer satisfaction, I suspect they could really have used the results of a couple of my projects from the last year and a half or so.

So when I see that Google gives its employees free food and does their laundry for free and gives them $500 worth of takeout food when they have a baby–among other things–I don’t exactly think that’s a bad idea.When an employee doesn’t have to solve those kinds of personal problems, that’s that much more energy the employee has to devote to the company. And, hopefully, the company’s needs are more interesting to the employee than laundry.

Now I’m not sure that this is universal. A company like Google is going to have a higher rate of return on this kind of investment than, say, Radio Shack.

Let’s take a look at another company. Everybody knows eBay, and the company is always profitable because it doesn’t have to do a lot of work, and it makes money whether the stuff sells or not. It’s a nice situation to be in: Millions of people are working extremely hard to make sure eBay is profitable, simply in hopes of making lots of money themselves (and while some do, many don’t).

Yet eBay’s stock price is in the toilet. The problem is that eBay isn’t growing anymore. They have a monopoly on the online auction business, but they’re pretty much expanded as much as they can, and the company hasn’t had a second great idea. They’ve had several lousy ideas in the past year, and they’re likely to have a bunch more and lose lots of money in the process of chasing the next great idea.

If Google wants to not be the next eBay, it needs to keep cranking out a steady stream of profitable ideas. Its market share in search keeps growing. Meanwhile, it’s turned advertising into a big cash cow. Maybe YouTube is Google’s next big cash cow. Maybe not, and maybe Google Base is the next one. Or maybe it’s something that hasn’t been publicly unveiled yet.

But the only reason Google got to where it is was because it had lots of brilliant people working for it, and they were free to try lots of wacky ideas. Those wacky ideas that succeeded have turned it into a juggernaut. So I think taking care of the basic needs of those fertile minds is a great idea. That means those minds have that much more energy to concentrate on coming up with great ideas. And if those minds are happy, they’re more likely to come up with great ideas for Google than profitable side projects for themselves.

The formula seems to be working. Google can pretty much hire anyone it wants at this point. The few exceptions I can think of, such as Bill Gates, probably don’t have much to offer Google anyway.

Meanwhile, people are leaving Microsoft like crazy. Whether this is a good thing or bad thing for Microsoft remains to be seen, but Google is able to retain the people it wants to retain, while Microsoft appears to be having trouble doing that.

I think the perks have a lot to do with it.

Of course, the perks won’t do much good if Google doesn’t hire the right people–I can think of some people I know and have known whose extra brainpower isn’t worth having–but Google finds itself in the position of being able to pick and choose its hires.

If Google tanks in five years, people will look back at today as a time when Google blew it by wasting revenue on excesses, but I don’t think Google will tank in five years. I think it’s more likely that in five years, everything that comes to mind when people think of the Internet will be something that Google owns.

It’ll be interesting to see.

How to get a Commodore 64 for $20

In 2006, Radio Shack sold a Hummer racing game based on Jeri Ellsworth’s C64-on-a-chip design.

A number of people spent time figuring out how to turn the Radio Shack game into a full-blown C64. There is a FAQ available.One cool thing about these is that it’s very easy to add a PS/2 keyboard to them. Having a C-64 with an IBM Model M keyboard sure sounds nice…

I also found a forum dedicated to this and other Commodore-related topics.

Ah, memories…

How to build and paint miniature buildings (and make kids have fun with what they learn in school)

I found this tutorial on building a miniature building and a companion article on painting. The intended audience is wargaming, but the same tricks work for buildings for train layouts, or for kids to build cities for their Matchbox/Hot Wheels-brand cars or their action figures.To me, the gem was the technique on painting windows. I have never figured out how to draw or paint a glare on a window that looked the least bit convincing.

The most convincing way to get a glare or reflection on a window is to cut out the window, cut a piece of slide glass–or, in a pinch, plastic packaging–and glue it into the window. Or if you’re not going to detail the interior of the building, cut a piece from a gallon milk jug. Nothing looks more like a window than a window.

But for those times when that’s impractical, or for those times when you want a bit more of a toy look, the technique in this article is exactly what you need.

Don’t discount this as a fun craft for kids. Kids get bored easily, but this allows them to use their creativity, and it teaches them hand-eye coordination, problem solving, and it’s the only fun and interesting application of math I’ve ever found. If a child is struggling with division, like I did, here’s a motivation.

How do you turn this into a math lesson? Instead of eyeballing the size, encourage the child to figure out how big the building ought to be. If the building is intended for die-cast cars, measure a toy car. Then measure a real car. You now have a ratio. (Most die-cast cars scale out to somewhere between 1:64 and 1:76 scale). So, figuring that a one-story house is about 12 feet tall, multiply that by your ratio to figure out how big a floor should be. Measure doors and windows and multiply that by the ratio to figure out how big those should be.

The result will be toys that look better because some thought went into their proportions, and your kids might learn to enjoy math a little bit. I know I would have paid a lot more attention in math class if I’d realized I could use it to make cool toys.

At some point you might want to head down to Radio Shack to pick up some miniature light bulbs and teach your kids a little science lesson too. Horror of horrors, they might find they like that too.

Or, if your child is very inclined towards math and science, and hates art class, this might be a way to give them a bit more appeciation of what they learn in those classes.

Cheap source of parts for projects, electronic or otherwise

I went to Dollar Tree today and picked up some of the street lights for their Cobblestone Corners holiday village series. It’s a cheap way to get some parts for projects, electronic or otherwise.

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