“Peggy” from “Computer Support Department” just won’t give up. He called me again at about 8 PM this evening. This time, I played along. I had a thrift-store junker PC for him to infect with his malware. The only problem was, the hard drive wasn’t connected and neither was the power cord. So I quickly hooked all that up, booted up, and then played along.
“I want you to click on Internet Explorer.”
“OK.”
“What do you see?”
“Page cannot be found.”
Thus I learned that Peggy isn’t very good at troubleshooting network issues. Read more

