I saw this phrase in a job description last week: Troubleshooting at all layers of the OSI model. That sounds a bit intimidating, right?
Maybe at first. But let’s not overcomplicate it. Once you get past the terminology, it’s a logical way to locate and fix problems. Chances are you already do most of this whether you realize it or not. I was already troubleshooting at at least four of the seven layers when I was working as a part-time desktop support technician in college in 1995.

David Farquhar is a computer security professional, entrepreneur, and author. He has written professionally about computers since 1991, so he was writing about retro computers when they were still new. He has been working in IT professionally since 1994 and has specialized in vulnerability management since 2013. He holds Security+ and CISSP certifications. Today he blogs five times a week, mostly about retro computers and retro gaming covering the time period from 1975 to 2000.

