What to look for in a wireless access point

A good way to eliminate dead zones in your house where wifi doesn’t work is to add one or two wireless access points to your setup.

Access points, thankfully, are no longer stupid expensive–they used to cost twice as much as a router in spite of being nothing more than a cut-down router–but almost every access point I’ve looked at has one or more compromises built in. That said, if you want something you can plug in and configure by filling out three or four things, you might be willing to live with those compromises.

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Troubleshooting at all layers of the OSI model

I saw this phrase in a job description last week: Troubleshooting at all layers of the OSI model. That sounds a bit intimidating, right?

Maybe at first. But let’s not overcomplicate it. Once you get past the terminology, it’s a logical way to locate and fix problems. Chances are you already do most of this whether you realize it or not. I was already troubleshooting at at least four of the seven layers when I was working as a part-time desktop support technician in college in 1995.

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