A longtime friend’s aunt almost got taken by a fake tech support scammer. He told me about it, and in the process, this was also the first I’d heard of the netstat scam, or netstat scammers.
She saved herself by saying she’d have to check things out with her nephew first. That’s a good trick. Fortunately for her, the scammer didn’t try to delete anything, though he did immediately change from being very pleasant to being very rude. That matches my recent experience with these low-life crooks precisely.
She was vulnerable because the flawed MS14-045 gave her trouble and she had a case open with HP. So when this crook called, she thought at first that HP or Microsoft were following up with her about that.
The scammer’s best trick was to get her to open a command prompt and type netstat. Read more
David Farquhar is a computer security professional, entrepreneur, and author. He started his career as a part-time computer technician in 1994, worked his way up to system administrator by 1997, and has specialized in vulnerability management since 2013. He invests in real estate on the side and his hobbies include O gauge trains, baseball cards, and retro computers and video games. A University of Missouri graduate, he holds CISSP and Security+ certifications. He lives in St. Louis with his family.