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01/02/2001

Mailbag:

IE shortcut; Optimizing WinME; Partition; 10/100 NIC; Mobos

Trimming down Windows 2000. Someone else observed last week that, among other things, Windows’ included games are now critical system components. That’s messed up. Fortunately, it’s fixable.

Open the file C:WinntInfsysoc.inf in your favorite text editor, after making a backup copy of course. Search for the string “HIDE,” (without quotes, but including the comma). Delete all references to this string. Save the file. Reboot. Now open Control Panel, Add/Remove Programs, and go down to Windows System Components. You can now cleanly uninstall the Windows components that may not be useful to you, such as the Space Cadet Pinball game, or the Accessibility Options. I’m in the habit of just banging on the shift key several times to turn off my screen blanker. Why shift? Because it won’t send weird keystrokes to whatver application I left running in the foreground. Unfortunately, hitting shift five times usually pops up the Accessibility options, much to my annoyance. So I was very glad to finally be able to uninstall that feature.

And a bargain NIC. This week only, Circuit City is selling the D-Link DFE-530TX+ 10/100 NIC for $14.99 with a $9.99 mail-in rebate. While I prefer the DEC Tulip chipset for inexpensive 10/100 NICs, the Realtek chipset in this D-Link works with Linux and Windows, and that’s an absolute giveaway price. I mean, come on, most of us spend that much every week on soda.

I’ve got a D-Link laying around as a spare, but I had a Circuit City gift card with about $7 left on it, so I picked one up. Besides, I needed a stereo miniplug-to-dual-RCA cable, so suddenly I had two semi-compelling reasons to go to the shark-infested cave. It’s good to have some spare parts, and the D-Links have much better compatibility than the NDC card with the obscure Macronix 98715 chipset I still have in at least one of my systems.

I’ve seen some ludicrous claims that D-Link gives you 3Com and Intel quality at a Linksys price. I don’t buy it for a minute. But for a small home-based network, why pay $40-$60 for a NIC if you don’t have to?

And somehow I managed to avoid the sharks as well. I guess I just didn’t have Pentium 4 tattooed across my forehead.

Amazon now seems to be selling Optimizing Windows at its full retail price of $24.95. Obviously sales are slower now than when it was selling at (sometimes deeply) discounted prices, but still much better than November levels. If you’ve bought it, my heartfelt thanks go out to you. If you’ve posted a review, another thank you.

If you’ve read it and like it and feel like writing a review, either at Amazon or another online bookseller such as Barnes & Noble, Borders, Bookpool or Fatbrain, please feel free to do so. I appreciate it greatly. And if you have comments or questions on the book, feel free to e-mail me.

If you’re wanting to do a price compare on Optimizing Windows, visit www2.bestbookbuys.com/cgi-bin/bbb.cgi?ISBN=1565926773.

Mailbag:

IE shortcut; Optimizing WinME; Partition; 10/100 NIC; Mobos

10/30/2000

Leading off, some baseball news. Baseball and network execs are puzzled over why this was the lowest-rated World Series ever. (Story here.) Could it be that no one’s interested in watching $200 million worth of spoiled brats from New York throw temper tantrums? Nah, couldn’t be.

Baseball needs a Cinderella story. Bad.

Athlons are dirt cheap. Don’t buy one. Dan Seto noticed and mentioned that AMD Athlons are now cheap as dirt, at least compared to their once-stratospheric levels. He cited a 1 GHz Athlon for $320. So I hopped on the Web, and sure enough, you can easily find one in the $300 range. Some of the bottom-feeder vendors are selling them for as little as $260.

The rest of the lineup? 700/$99, 750/$108, 800/$129, 850/$146, 900/$166, 950/$224.

Remember, though, before you rush out to buy a supercheap gigahertz CPU, that CPU speed is but one factor in performance. Match it up with a video card that treats you right, and with a sound card that isn’t going to suck up all your CPU cycles (the SB Live! MP3+ is an outstanding inexpensive choice), and most importantly, with a hard drive that doesn’t hold you back. If you’re building a performance system, particularly one that’ll be running Linux, NT, or W2K, give serious thought to a SCSI disk. You’ll be happier with a SCSI-equipped 700 MHz system than with an IDE-equipped GHz system.

If money were no object, here’s what I’d get today and why (then I’ll tell you why I still wouldn’t buy it, even if money were no object):

  • Asus A7V mobo — most stable Athlon board available, and every time I buy something other than an Asus I regret it later
  • AMD Thunderbird 1.2 GHz — strictly for braggin’ rights
  • 256 MB Crucial PC133 RAM — Micron memory, the best in the business
  • Adaptec 29160 Ultra160 SCSI PCI host adapter — hey, it’s Adaptec
  • Seagate Cheetah X15 18GB 15K RPM hard drive — Who cares about drive size? This bad boy has a 3.9 ms seek time, a 4-meg buffer and 15,000 rpm spindle speed. It’ll heat my apartment, it’ll wake up my neighbors, but I won’t wait on it (much).
  • Plextor UltraPlex Wide 40X CD-ROM — I love my Plextor drives
  • Plextor 12X CD-R with Burnproof — no coasters with this drive
  • Sound Blaster Live! Platinum — same as the MP3+ but with a nice front-mounted breakout box for my audio gear
  • 3Com 3CR990 NIC — this is the coolest NIC on the market, far and away. It has an onboard processor that handles much of the TCP/IP encapsulation itself, freeing CPU cycles. Same principle as 3D acceleration on your video card and DirectSound acceleration on your sound card. A hundred bucks, but probably worth every cent. Nobody seems to know about it, so I’m telling you.

I wouldn’t worry so much about the video card. My two-year-old STB Velocity 128 frankly is enough card for most of what I do. I suppose I’d get an nVidia GeForce256-based model of some sort. Since the nVidia Riva128 chipset has long since been sent to the gulag, the value chipset is the TNT2. Hot tip if you’re building a value PC: I’m seeing Creative Labs OEM TNT2-based cards for $60, and that’s more than enough card for all but the most die-hard gamer.

Amazingly, you could have this system for well under $3,000. I figured buying the best of everything would run into the $4500 range easily.

I suspect AMD slashed prices precisely because this is a good time to wait and they don’t want you to. Those in the know know that the AMD 760 chipset, which supports DDR SDRAM (basically 266 MHz SDRAM) comes out this week, so anything available today is old hat. This isn’t the multiprocessor AMD 760MP though — we’re looking at January for that. Sorry.

So why not buy now and replace the motherboard later? The 760 introduces a newer, faster front-side bus. If you want to exploit its full potential, you need a new CPU. No one is going to want these old ones now.

I spent a good part of the weekend working on an article. Essentially, I’m distilling chapter 2 of Optimizing Windows into a 3,000-word piece. That’s hard. The tips fit into that, but with very little explanation and very little flair. So much for the difference between it and every other “21 Ways to Speed Up Windows” article, except mine may be more complete for lack of explanation and flair.

Some argue they don’t want flair. They’re lying. Without flair, it reads like an economics textbook. Without explanation, you haven’t done anyone much good.

The line I really don’t want to lose: “I hate screen savers. I hate them so much, when I was once invited to make an appearance on a US television program called The Screen Savers, I turned them down.” Then I go into explaining why screen savers are the cause of everything wrong with the world today.

I was at 3,600 words Saturday, down to about 3,200 by Sunday afternoon. I can cut the two least important tips, leaving 20, and be at 2946, which might leave room for some screenshots. I’m half tempted to ask him if I can do the page layout for this thing as well… That’s not likely, but worth asking.

Scanner troubleshooting secrets

~Mail Follows Today’s Post~

Scanner wisdom. One of the things I did last week was set up a Umax scanner on a new iMac DV. The scanner worked perfectly on a Windows 98 PC, but when I connected it to the Mac it developed all sorts of strange diseases–not warming up properly, only scanning 1/3 of the page before timing out, making really loud noises, crashing the system…

I couldn’t resolve it, so I contacted Umax technical support. The tech I spoke with reminded me of a number of scanner tips I’d heard before but had forgotten, and besides that, I rarely if ever see them in the scanner manuals.

  • Plug scanners directly into the wall, not into a power strip. I’ve never heard a good explanation of why scanners are more sensitive to this than any other peripheral, but I’ve seen it work.
  • Plug USB scanners into a powered hub, or better yet, directly into the computer. USB scanners shouldn’t need power from the USB port, since they have their own power source, but this seems to make a difference.
  • Download the newest drivers, especially if you have a young operating system like MacOS 9, Mac OS X, Windows ME, or Windows 2000. It can take a little while for the scanner drivers to completely stabilize. Don’t install off the CD that came with the scanner, because it might be out of date. Get the newest stuff from the manufacturer’s Web site.
  • Uninstall old drivers before installing the new ones. This was the problem that bit me. The new driver didn’t totally overwrite the old one, creating a conflict that made the scanner go goofy.
  • Buy your scanner from a company that has a track record of providing updated drivers. Yes, that probably means you shouldn’t buy the $15 scanner with the $25 mail-in rebate. Yes, that means don’t buy HP. Up until a couple of years ago, getting NT drivers out of HP was like pulling teeth; now HP is charging for Windows 2000 drivers. HP also likes to abandon and then pick back up Mac support on a whim. Terrible track record.

Umax’s track record is pretty darn good. I’ve downloaded NT drivers for some really ancient Umax scanners after replacing old Macs with NT boxes. I once ran into a weird incompatibility with a seven-year-old Umax scanner–it was a B&W G3 with a wide SCSI controller (why, I don’t know) running Mac OS 8.6. Now that I think about it, I think the incompatibility was with the controller card. The scanner was discontinued years ago (before Mac OS 8 came out), so expecting them to provide a fix was way out of line.
m I’ve ever had with a Umax that they didn’t resolve, so when I spec out a scanner at work, Umax is always on my short list.

And here’s something I just found interesting. Maybe I’m the only one. But in reading the mail on Jerry Pournelle’s site, I found this. John Klos, administrator of sixgirls.org, takes Jerry to task for saying a Celeron can’t be a server. He cites his 66 MHz 68060-based Amiga 4000, which apparently acts as a mail and Web server, as proof. Though the most powerful m68k-based machine ever made, its processing power pales next to any Celeron (spare the original cacheless Celeron 266 and 300).

I think the point he was trying to make was that Unix plays by different rules. Indeed, when your server OS isn’t joined at the hip to a GUI and a Web browser and whatever else Gates tosses in on a whim, you can do a lot more work with less. His Amiga would make a lousy terminal server, but for serving up static Web pages and e-mail, there’s absolutely nothing wrong with it. Hosting a bunch of Web sites on an Amiga 4000 just because I could sounds very much like something I’d try myself if I had the hardware available or was willing to pay for the hardware necessary.

But I see Jerry Pournelle’s point as well.

It’s probably not the soundest business practice to advertise that you’re running off a several-year-old sub-100 MHz server, because that makes people nervous. Microsoft’s done a pretty admirable job of pounding everything slower than 350 MHz into obsolescence and the public knows this. And Intel and AMD have done a good job of marketing their high-end CPUs, resulting in people tending to lay blame at the CPU’s feet if it’s anything but a recent Pentium III. And, well, if you’re running off a shiny new IBM Netfinity, it’s very easy to get it fixed, or if need be, to replace it with another identical one. I know where to get true-blue Amiga parts and I even know which ones are interchangeable with PCs, but you might well be surprised to hear you can still get parts and that some are interchangeable.

But I’m sure there are far, far more sub-100 MHz machines out there in mission-critical situations functioning just fine than anyone wants to admit. I know we had many at my previous employer, and we have several at my current job, and it doesn’t make me nervous. The biggest difference is that most of them have nameplates like Sun and DEC and Compaq and IBM on them, rather than Commodore. But then again, Commodore’s reputation aside, it’s been years since I’ve seen a computer as well built as my Amiga 2000. (The last was the IBM PS/2 Model 80, which cost five times as much.) If I could get Amiga network cards for a decent price, you’d better believe I’d be running that computer as a firewall/proxy and other duties as assigned. I could probably get five years’ uninterrupted service from old Amy. Then I’d just replace her memory and get another ten.

The thing that makes me most nervous about John Klos’ situation is the business model’s dependence on him. I have faith in his A4000. I have faith in his ability to fix it if things do go wrong (anyone running NetBSD on an Amiga knows his machine better than the onsite techs who fix NetFinity servers know theirs). But there’s such thing as too much importance. I don’t let Apple certified techs come onsite to fix our Macs anymore at work, because I got tired of them breaking other things while they did warranty work and having to fix three things after they left. I know their machines better than they do. That makes me irreplaceable. A little job security is good. Too much job sercurity is bad, very bad. I’ll be doing the same thing next year and the year after that. It’s good to be able to say, “Call somebody else.” But that’s his problem, not his company’s or his customers’.

~~~~~~~~~~

From: rock4uandme
To: dfarq@swbell.net
Sent: Wednesday, October 25, 2000 1:22 PM
Subject: i`m having trouble with my canon bjc-210printer…

i`m having trouble with my canon bjc210 printer it`s printing every thing all red..Can you help???
 
 
thank you!!    john c
 
~~~~~~~~~

Printers aren’t my specialty and I don’t think I’ve ever seen a Canon BJC210, but if your printer has replacable printheads (some printers make the printhead part of the ink cartridge while others make them a separate component), try replacing them. That was the problem with the only Canon printer I’ve ever fixed.
 
You might try another color ink cartridge too; sometimes those go bad even if they still have ink in them.
 
If that fails, Canon does have a tech support page for that printer. I gave it a quick look and it’s a bit sketchy, but maybe it’ll help. If nothing else, there’s an e-mail address for questions. The page is at http://209.85.7.18/techsupport.php3?p=bjc210 (to save you from navigating the entire www.ccsi.canon.com page).
 

I hope that helps.

Dave
 
~~~~~~~~~~
 

From: Bruce Edwards
Subject: Crazy Win98 Networking Computer Problem

Dear Dave:

I am having a crazy computer problem which I am hoping you or your readers
may be able to give me a clue to.  I do have this posted on my daily
journal, but since I get very little traffic, I thought your readership or
yourself may be able to help.  Here’s the problem:

My wife’s computer suddenly and inexplicably became very slow when accessing
web sites and usually when accessing her e-mail.  We access the internet
normally through the LAN I installed at home.  This goes to a Wingate
machine which is connected to the aDSL line allowing shared access to the
internet.

My computer still sends and receives e-mail and accesses the web at full
speed.  Alice’s computer now appears to access the web text at about the
speed of a 9600 baud modem with graphics coming down even more slowly if at
all.  Also, her e-mail (Outlook Express) usually times out when going
through the LAN to the Wingate machine and then out over the internet. 
The LAN is working since she is making a connection out that way.

File transfer via the LAN between my PC and hers goes at full speed.
Something is causing her internet access to slow to a crawl while mine is
unaffected.  Also, it appears to be only part of her internet access.  I can
telnet out from her computer and connect to external servers very fast, as
fast as always.  I know telnet is just simple text, but the connection to
the server is very rapid too while connecting to a server via an http
browser is much much slower and then, once connected, the data flows so slow
it’s crazy.

Also, dial-up and connect to the internet via AOL and then use her mail
client and (external to AOL) browser works fine and is as speedy as you
would expect for a 56K modem.  What gives?

I tried reinstalling windows over the existing set-up (did not do anything)
and finally started over from “bare metal” as some like to say.  Reformat
the C drive.  Reinstall Windows 98, reinstall all the drivers, apps, tweak
the configuration, get it all working correctly.  Guess what?  Same slow
speed via the aDSL LAN connection even though my computer zips out via the
same connection.  Any suggestions?

Sincerely,

Bruce W. Edwards
e-mail:  bruce@BruceEdwards.com
Check www.BruceEdwards.com/journal  for my daily journal.

Bruce  🙂
Bruce W. Edwards
Sr. I.S. Auditor  
~~~~~~~~~~

From: Dave Farquhar [mailto:dfarq@swbell.net]Sent: Monday, October 23, 2000 6:16 PM
To: Edwards, Bruce
Cc: Diana Farquhar
Subject: Re: Crazy Win98 Networking Computer Problem

Hi Bruce,
 
The best thing I can think of is your MTU setting–have you run any of those MTU optimization programs? Those can have precisely the effect you describe at times. Try setting yor MTU back to 1500 and see what that does. While I wholeheartedly recommend them for dialup connections, MTU tweaking and any sort of LAN definitely don’t mix–to the point that I almost regret even mentioning the things in Optimizing Windows.
 
Short of that, I’d suggest ripping out all of your networking protocols and adapters from the Network control panel and add back in TCP/IP and only the other things you absolutely need. This’ll keep Windows from getting confused and trying to use the wrong transport, and eliminate the corrupted TCP/IP possibility. These are remote, but possible. Though your reinstall should have eliminated that possibility…
 
If it’s neither of those things, I’d start to suspect hardware. Make sure you don’t have an interrupt conflict (rare these days, but I just saw one a couple weeks ago so I don’t rule them out). Also try swapping in a different cable or NIC in your wife’s machine. Cables of course go bad more frequently than NICs, though I’ve had horrible luck with cheap NICs. At this point I won’t buy any ethernet NIC other than a Bay Netgear, 3Com or Intel.
 
I hope that helps. Let me know how it goes for you.

Dave 
~~~~~~~~~~
From: Bruce Edwards

Hi Dave:
 
Thank you for posting on your web site. I thought you would like an update.
 
I verified the MTU setting was still at 1500 (it was).  I have not used one of the optimizing programs on this PC.
 
I removed all the adapters from the PC via the control panel.  Rebooted and only added back TCP/IP on the Ethernet card. 
 
I double checked the interrupts in the control panel, there do not appear to be any conflicts and all devices report proper function.
 
I still need to 100% verify the wiring/hubs.  I think they are O.K. since that PC, using the same adapter, is able to file share with other PCs on the network.  That also implies that the adapter is O.K.
 
I will plug my PC into the same hub and port as my wife’s using the same cable to verify that the network infrastructure is O.K.
 
Then, I’ll removed the adapter and try a different one.
 
Hopefully one of these things will work.
 
Cheers,
 
Bruce
~~~~~~~~~~

This is a longshot, but… I’m wondering if maybe your DNS settings are off, or if your browser might be set to use a proxy server that doesn’t exist. That’s the only other thing I can think of that can cause sporadic slow access, unless the problem is your Web browser itself. Whichever browser you’re using, have you by any chance tried installing and testing the other one to see if it has the same problems?
 
In my experience, IE 5.5 isn’t exactly the greatest of performers, or when it does perform well, it seems to be by monopolizing CPU time. I’ve gotten much better results with IE 5.0. As for Netscape, I do wish they’d get it right again someday…
 
Thanks for the update. Hopefully we can find an answer.

Dave 
~~~~~~~~~~ 

10/27/2000

Poor Windows 98 Network Performance. The MTU once again reared its ugly head at work yesterday. A 1.5 meg file was taking five minutes to copy. Forget about copying anything of respectable size–we’re talking about an all-day affair here. A perplexed colleague called me and asked why. Once again I suspected MTU tinkering. After setting the MTU back to the default of 1500 (the best value to use on a LAN), we were able to copy a 53-meg file in about 30 seconds, which was of course a tremendous improvement.

Once again, don’t run the MTU optimizers on computers that’ll be used on a LAN. The slight increase in modem speed isn’t worth crippling your network performance.

Basic Mac/PC networking. A friend passed along a question about how to build a network either a Mac or a PC could talk on. That can become a complex subject (I wonder if it’s worthy of a book?), but here are the basics.

If all you need is for the Macs to talk to Macs and PCs to talk to PCs, go to the local computer store and pick up a 100-megabit hub with enough ports to accomodate your machines, cables for your Macs, and network cards for your PCs if they don’t already have them. Get a quality hub and cards–the only really inexpensive brand I trust anymore is Netgear, and the general consensus is that 3Com and Intel are better still, though they’ll cost you more. I’ve been bitten by enough failures to decide that $15 network cards and $25 hubs just aren’t worth the trouble.

The Macs should just start talking via the AppleTalk protocol once you direct AppleTalk to the Ethernet port through the AppleTalk control panel. The PCs will need network card drivers installed, then they can use TCP/IP, NetBEUI or IPX/SPX to communicate. Best to use TCP/IP to limit the number of protocols on your network. Assign your PCs and Macs IP addresses in the 192.168.1.x range, with a subnet mask of 255.255.255.0. You don’t need to worry about the gateway or router settings unless you’ll be using the network to provide Internet access as well.

If you want Internet access, you can add an inexpensive cable/DSL router for about $150 that will serve your PCs and Macs without any problems. Assign your router to 192.168.1.1.

Most mid-range HP and Lexmark laser printers will accept a network card capable of talking to both PCs and Macs.

If you want to share files cross-platform, you’re looking at some bucks. You’ll want a Windows NT or 2000 server (AppleShare IP will talk to both, but it’s not as reliable as NT unfortunately), which will set you back about $1000 for the software. Alternatively, you could install DAVE ( www.thursby.com ), a product that makes Macs speak SMB over TCP/IP like Windows boxes will, so they can use Windows file shares and Windows-hosted printers.

I also see that Thursby is offering a program called MacSOHO, at $99, to accomodate PC/Mac networks. This isn’t suitable for large networks but for a small-scale LAN in the home, small business, school computer lab or church, it should suffice. You can download a trial version before you plunk down the cash.

Abandoned intellectual property

Abandoned Intellectual Property. I read a piece on this subject at OSOpinion over the weekend, and I’ve been thinking about it ever since. There are, of course, a lot of people calling for abolition of copyright or radical changes. This is, believe it or not, one of the tamer proposals I’ve read.

I’m definitely of two minds on this one. Take my first ever publication for money, in 1991. Compute Magazine, before Bob Guccione had managed to totally ram it into the ground, opted to buy my spring break project I collaborated on with a friend. We were writing a video game for the Commodore 64 and 128 and we were getting tired of trying to draw the title screen manually with graphics commands (bad enough on the 128 which had Basic commands to do such things, but on the 64 you were talking peeks and pokes all over the place–someone really should have written this thing back in 1982!) so we wrote a program to do the work for us. You loaded the sprites, moved ’em around, hit a key, and it gave you the Basic code to re-create the screen, suitable for inclusion in your program. We never finished the game, but we got a cool $350 and international recognition (OK, so it was a dwindling audience, but how many high school kids can say they’re published authors at age 16?).

Now, the problem. General Media whittled Compute down until it was basically just another PC mag, abandoning the multiplatform support that made it so great (I read about my beloved Commie 8-bits but still got the opportunity to learn about Macs, Amigas and PCs–what could be better?), market share continued to dwindle, and eventually Guccione and GM sold out to Ziff-Davis, who fulfilled your subscription with a choice of mags (I remember I opted for PC/Computing). So the copyright went to Ziff-Davis, who never did anything with the old Compute stuff. A few years later, Ziff-Davis fell on hard times and eventually hacked itself up into multiple pieces. Who owns the old Compute stuff now? I have no idea. The copyrights are still valid and enforcable. I seriously doubt if anyone cares anymore whether you have the Nov. 1991 issue of Compute if you’re running MOB Mover on your 64/128 or emulator, but where do you go for permission?

The same goes for a lot of old software. Sure, it’s obsolete but it’s useful to someone. A 68020-based Mac would be useful to someone if they could get software for it. But unless the original owner still has his/her copies of WriteNow, Aldus SuperPaint and Aldus Persuasion (just to name a few desirable but no-longer-marketable abandoned titles) to give you, you’re out of luck. Maybe you can get lucky and find some 1995 era software to run on it, but it’ll still be a dog of a computer.

But do we have an unalienable right to abandoned intellectual property, free of charge? Sure, I want the recordings Ric Ocasek made with his bands before The Cars. A lot of people want to get their hands on that stuff, but Ocasek’s not comfortable with that work. Having published some things that I regret, I can sympathize with the guy. I like how copyright law condemns that stuff to obscurity for a time. (Hopefully it’d be obscure in the public domain too because it’s not very good, but limiting the number of copies that can exist clinches it.)

Obscurity doesn’t mean no one is exploited by stealing it. I can’t put it any better than Jerry Pournelle did.

I don’t like my inability to walk into record stores and buy Seven Red Seven’s Shelter or Pale Divine’s Straight to Goodbye or The Caulfields’ Whirligig, but I couldn’t easily buy them in 1991 when they were still in print either. But things like that aren’t impossible to obtain: That’s what eBay and Half.com are for.

For the majority of the United States’ existence, copyright law was 26 years, renewable for another 26. This seems to me a reasonable compromise. Those who produce content can still make a living, and if it’s no longer commercially viable 26 years later, it’s freely available. If it’s still viable, the author gets another 26-year-ride. And Congress could sweeten the deal by offering tax write-offs for the premature release of copyrighted material into the public domain, which would offer a neat solution to the “But by 2019, nobody would want WriteNow anymore!” problem. Reverting to this older, simpler law also solves the “work for hire” problem that exploits musicians and some authors.

All around, this scenario is certainly more desirable for a greater number of people than the present one.

From: Bruce Edwards

Dear Dave:

I am having a crazy computer problem which I am hoping you or your readers may be able to give me a clue to.  I do have this posted on my daily journal, but since I get very little traffic, I thought your readership or
yourself may be able to help.  Here’s the problem:

My wife’s computer suddenly and inexplicably became very slow when accessing web sites and usually when accessing her e-mail.  We access the internet normally through the LAN I installed at home.  This goes to a Wingate machine which is connected to the aDSL line allowing shared access to the internet.

My computer still sends and receives e-mail and accesses the web at full speed.  Alice’s computer now appears to access the web text at about the speed of a 9600 baud modem with graphics coming down even more slowly if at
all.  Also, her e-mail (Outlook Express) usually times out when going through the LAN to the Wingate machine and then out over the internet.  The LAN is working since she is making a connection out that way.

File transfer via the LAN between my PC and hers goes at full speed. Something is causing her internet access to slow to a crawl while mine is unaffected.  Also, it appears to be only part of her internet access.  I can
telnet out from her computer and connect to external servers very fast, as fast as always.  I know telnet is just simple text, but the connection to the server is very rapid too while connecting to a server via an http
browser is much much slower and then, once connected, the data flows so slow it’s crazy.

Also, dial-up and connect to the internet via AOL and then use her mail client and (external to AOL) browser works fine and is as speedy as you would expect for a 56K modem.  What gives?

I tried reinstalling windows over the existing set-up (did not do anything) and finally started over from “bare metal” as some like to say.  Reformat the C drive.  Reinstall Windows 98, reinstall all the drivers, apps, tweak the configuration, get it all working correctly.  Guess what?  Same slow speed via the aDSL LAN connection even though my computer zips out via the
same connection.  Any suggestions?

Sincerely,

Bruce W. Edwards

~~~~~~~~~~

Hi Bruce,

The best thing I can think of is your MTU setting–have you run any of those MTU optimization programs? Those can have precisely the effect you describe at times. Try setting yor MTU back to 1500 and see what that does. While I wholeheartedly recommend them for dialup connections, MTU tweaking and any sort of LAN definitely don’t mix–to the point that I almost regret even mentioning the things in Optimizing Windows.

Short of that, I’d suggest ripping out all of your networking protocols and adapters from the Network control panel and add back in TCP/IP and only the other things you absolutely need. This’ll keep Windows from getting confused and trying to use the wrong transport, and eliminate the corrupted TCP/IP possibility. These are remote, but possible. Though your reinstall should have eliminated that possibility…

If it’s neither of those things, I’d start to suspect hardware. Make sure you don’t have an interrupt conflict (rare these days, but I just saw one a couple weeks ago so I don’t rule them out). Also try swapping in a different cable or NIC in your wife’s machine. Cables of course go bad more frequently than NICs, though I’ve had horrible luck with cheap NICs. At this point I won’t buy any ethernet NIC other than a Bay Netgear, 3Com or Intel.

I hope that helps. Let me know how it goes for you.

Mail on modems

From: al wynn
Subject: External 56K modems

What do you think is the best external 56K modem in the market ?

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The best external 56K modems on the market are the 3Com/US Robotics Courier and the Zoom/Hayes Optima series, but they’re extremely pricey. The 3Com/US Robotics Sportsters and the Zoom/Hayes Accuras are nearly as good, cost about half as much, and are much easier to find. I don’t even look at other brands of modems; I stick with the big two (and give the edge to US Robotics).