A few short tips on buying laptops

A client came into my cube today seeking advice on laptops. He asked lots of good questions, so I thought I’d share the answers with you.National chains versus local: If you’re staying local, you might get better service from a local shop. In his case, he’s sending a daughter off to college out of state. Better to buy from someone who has a store close to the college.

Recommended brands: Buy what the college recommends, if possible. Why? The college’s technicians are used to working on that equipment and know its quirks and how to get around them. When I was working at Mizzou, we were used to IBMs. When people brought us Dells, sometimes we had problems getting them working. And yes, all laptops have quirks. They’re crankier than desktops.

Extended warranties: As a rule I don’t buy them on electronics equipment. My philosophy is that since I fix computers for a living, I am an extended warranty. Laptops are different. You probably do want the extended warranty because I can almost guarantee something’s going to break a short time after the manufacturer’s warranty goes out.

But here’s a secret. Don’t buy the extended warranty from the salesperson. March up to customer service and ask them about the terms. Get them to go over the fine print with you. Wait in line if you have to. The reason is simple. At least one national chain, whose name I won’t name, has a tendency to tell the salespeople one thing and the customer service people another. Maybe the salesperson says the no-lemon clause kicks in after it breaks three times and the customer service rep says four. Guess who’s word counts? Customer service.

You might also get the name and employee number of the person who tells you the terms of the agreement. It’s a lot of extra work, but it’s probably worth it to protect a $1,500 laptop. When I had a piece of equipment die for the third time a day before the extended warranty expired, I had to fight to get it replaced. In the end, I had to go to a different store with a more agreeable manager.

Cheap laptops: As a general rule I don’t think I trust sub-$1,000 laptops. Too many compromises. Sotec of Japan tried to sell a dirt-cheap laptop a few years ago. You wouldn’t believe the number of people who come here looking for advice on it. For the most part it was a good laptop, but it seems it had a few annoying issues.

Really, the sweet spot tends to be $1,500-$3,000. If you’re paying for it, aim for $1,500. If your employer is paying for it, aim for $3,000 since most companies have a 3-year replacement cycle no matter what the machine originally cost, and in three years the $3,000 laptop will annoy you less.

Used laptops: Don’t do it. People who buy laptops almost always use them until the wheels fall off and won’t go back on again. You might get lucky and get an off-lease laptop from an executive who used it as a status symbol and only powered the thing on twice, but more likely than not, when you buy a used laptop, you’re buying someone else’s problem.

What browser should I use?

Mozilla downloads are spiking since, among other people, US-CERT issued what amounted to a plea for people to use some browser, any browser, other than Microsoft Internet Explorer.

Several well-known computer columnists have been trumpeting Mozilla for months now. At least one has stated repeatedly and publicly that he’s staying with IE. So what should you do?Interestingly, IE only has about 50% of my readership. That doesn’t surprise me; I’ve long been an IE critic, and blogs tend to attract readers who agree with them. So I don’t pretend that my readership is representative of anything.

As far as alternatives to IE, I’ve been running some flavor or another of Mozilla as my workaday browser since about version 0.7, using IE just for running Windows Update and not much else. Why? Well, while IE usually loads faster than Mozilla, once it’s up and running, I think Mozilla is the faster browser. I love tabbed browsing, and I love how you can search web pages by hitting the ‘/’ key and then typing the phrase you’re looking for. To me, those reasons alone are reasons to switch; it just lets me work so much faster.

But I’ve overlooked possibly the best reason to switch, because it’s been so long since I’ve noticed the problem. Are you tired of popup and popunder ads? Mozilla browsers block them. No extra software needed. This weekend, when I used a computer that only had IE on it, I got so sick of popups I was about ready to download and install Firefox to get some relief. Microsoft’s been promising this functionality for months, maybe even a year, and still hasn’t delivered. Honestly, I’ll be surprised if it’s ever delivered as anything other than part of the next version of Windows.

But besides that, it’s a matter of security. So this most recent security hole has been patched. It’s been known for weeks and they’ve just now gotten around to patching it? What about next month’s exploit? I’m confident there’ll be another, and soon, just because IE has nearly as many security patches as Windows itself.

Besides keeping out hackers, it’s been known for some time that people who run something other than Internet Explorer have fewer problems with spyware.

So what about sites that require Internet Explorer? Actually not a whole lot of them do, these days. Most remaining compatibility issues with Mozilla are resolved as soon as you install Sun’s J2SE Java library.

And if you want some more tips on living with Mozilla Firefox, you’ve come to the right place.

I switched to IE at version 5.01 for a simple reason. At that point, IE was the better browser. Mozilla caught up again sometime around version 0.7. That was when I switched back. And it’s done nothing but get better since.

Commodore’s back!

Long, long ago, I owned a computer that was so reliable that it only ever crashed on me and caused me to lose work once. I remember it well, and I was livid about it. So much so that I never used that word processor again. And the computer never crashed on me or caused me to lose work again.

That computer was a Commodore 128.It was slow, it didn’t multitask, and I could barely type on its awful keyboard, and it irritated me that MicroLeague Baseball took 15 minutes to load if I wanted to use its General Manager and its Stat Compiler add-ons (of course I did), but from a pure reliability standpoint, that simple machine was the best computer I’ve ever owned.

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American Model Toys and Kusan trains

American Model Toys and Kusan trains

While almost everyone knows American Flyer and Lionel, and a lot of people have heard of Marx, there was a fourth maker of toy trains in the late 1940s and early 1950s that was much smaller, although very innovative, and today is nearly forgotten: Auburn, Indiana-based American Model Toys.

Its legacy, however, ties into virtually every major producer of O gauge trains in business today.

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A search engine that learns

I saw a reference to Eurekster today. While I didn’t think the world really needed another search engine, it brings an interesting idea to it. Dare I say that it’s the most interesting new idea I’ve seen since Google?
While Google ranks its pages based on the number of people linking to it, it can still lose relevance. A recent search I performed looking for tips on building things out of brass was a good example. If I’m interested in something that not many people think about–which seems to happen a lot these days–then Google’s system starts to break down.

Eurekster keeps track of what links you visit and how long you stay there in an effort to learn what you find interesting. Then, when you search again, pages similar to the ones you spent time with should bubble to the top.

If you dare, you can also link yourself to other people with similar interests so that what they like colors your results.

I tried using a Genealogy “search group” to see if it colored my results. It did, but the results were hardly earth-shattering.

Time will tell how well this will work. It seems to be use that puts the intelligence in artificial intelligence.

Pretentious Pontifications: R. Collins for President

R. Collins Farquhar IV, Aristocrat and Scientist.

To the directionless American people.

Greeting:

As my most recent endeavor received little appreciation, it is my great delectation to announce my decision to devote my considerable talents to solving the world’s problems.George W. Bush is in the back pocket of large corporations in a time when there are only two corporations, Intel and Microsoft, who are worthy of any trust. John Kerry is in the back pocket of labor unions and other leftist organizations.

Matters such as war and the economy are best left to the aristocracy, and not to amateurs such as these men. And, being an aristocrat, I have adequate means to support myself for eight years, so I can work without the distraction of trying to tread water above the poverty level on a meager $200,000 salary.

Therefore I am running for president.

John Kerry says he will reduce U.S. dependency on foreign oil but he does not say how. This is because this is a popular idea to which he has given no thought. Some political consultant told him this is what the rabble wants to hear. As even a simpleton like my brother David knows, the way one reduces dependency on oil flowing in from countries that hate you is by increasing your dependency on oil flowing in from countries that do not. Alaska has oil. Alaska is not even a foreign country. Venezuela has oil. We already buy oil from Venezuela. We should keep doing that. Russia has oil. We have money. We need oil. Russia needs money.

I will not state the rest of the obvious.

Now let us tackle the difficult matter of war. Being of rich Scottish heritage, and being descended from warriors who nearly succeeded in overthrowing the King of England except for a minor technicality of being betrayed by the French, I know a few things about war. I know more than a few things about winning a war.

I suppose only an aristocrat would notice such things, but it is very appropriate that our troops wear green camouflage, for many of them are not battle-tested. This is part of the reason why we are not winning the wars in Iraq and Afghanistan. It is painfully obvious to my aristocratic eyes that our troops need more seasoning before we send them off to fight in either of those two countries. Therefore, I propose we declare war on France in order to give our troops an opportunity to learn how to fight a war and gain confidence by absolutely trouncing an enemy. This trenchant and sonorous victory would give our troops confidence and rid us of a distraction. While routing the French army would not provide total preparation for facing the much better-trained guerrilla troops in Afghanistan and Iraq, it would certainly give them confidence, and confidence is 90% of everything.

The economy is easy to turn around. The aristocracy needs to spend more of its pin money. And when unemployment increases, the aristocracy needs to take on more manservants.

There remains but one problem, but hear me out, for I am going to turn that problem into a tremendous advantage: My age. The reports are true that I am but 29 years of age, which is well short of the 45-year requirement. However, I am in possession of an evil twin brother, who, incredibly, is also 29 years of age. Our combined age of 58 is well over the legal requirement. The advantage is that my brother, whom some consider more personable than myself, can take to matters that make presidents popular with the populace, such as jogging, drinking coffee at McDonald’s, looking at trains going around Christmas trees, signing books, making appearances at sporting events, dedicating libraries, granting interviews, and other such examples of woolgathering. He obviously will not know what is going on, but that is okay, because it will make this presidency appear peccant and naive, but such are the hallmarks of recent U.S. presidencies. Meanwhile, I can be tending to vade me*censored*presidential affairs, such as having my manservants bathe me, and then I can tend to a grueling 4-hour workday, whose tasks will include turning around the economy, bringing jobs back to the United States, and winning wars.

With an identical twin frolicking about the country acting as an aegis, it will be impossible at all times to know my whereabouts. So my misguided fans who like to give me fan letters soaked in alcohol and set on fire, or give me a 21-gun salute all by themselves, will not only have to get past the Secret Service, they first will have to figure out where I am. The additional Secret Service agents needed to protect two co-presidents will help the economy, offsetting some of the abstruce disadvantages of having such an ignoramus in such a prominent and redoubtable position.

My vice president, of course, will be none other than Jacques Pierre Cousteau Bouilliabaise le Raunche de la Stenche. He will, of course, be my main deipnosophist, and act as a fountain of yeasty jeremiads.

My time has come. My country needs me.

Not only do I appreciate your vote, I deserve it.

What’s an aluminum can worth?

I saw someone out scrounging for aluminum cans recently. That made me wonder, what’s an aluminum can worth?

I remember my Dad telling me once that as he drove to one of the many remote hospitals in southern Missouri that he used to cover, he got used to seeing a couple on a riding lawnmower, driving along the shoulder of the road, picking up cans. He commented that he didn’t realize aluminum was worth enough to make that worthwhile.

Being a notorious cheapskate–so much so that the indigenous people of the Himalayas have a folk song about me–I decided to find out.

There’s a recycling place between home and work that I drive past whenever I’m hitting the grocery store on the way home. It posts its aluminum prices where they’re highly visible from the roadside. Price varies; I’ve seen it as high as 39 cents a pound and probably as low as 33 cents a pound.

Lacking a scale with enough precision to weigh a can, I did a Web search and found someplace saying that a pound of aluminum makes about 36 cans.

So, in south St. Louis in 2004, an aluminum can is worth about a penny. But I’ll grant that it has the advantage of being more likely to be sitting on the side of the road, and being far more visible.

Why that high? Aluminum isn’t a rare element by any means but it’s more expensive to process than iron or copper or tin. I’ve heard it said that you can estimate the amount of energy required to process an aluminum can by filling the can with gasoline. So a gallon of gasoline produces enough energy to refine enough bauxite into aluminum to make 10.75 cans.

At a penny a can, it’s certainly not worth my time to go out hunting them, as I’m sure I can’t find 500 of them in an hour. And I save a lot more money by not drinking soda than I’d save by saving the cans. (If you don’t want to give up soda, try cutting back and/or changing to generics. How much you save will amaze you.)

But is it worth my while to save the cans I do inevitably end up with? Sure. Also remember, a lot of other food containers are made partially of aluminum. We use aluminum foil all the time in our kitchens. Pie pans and other disposable food containers are often made of aluminum. My yogurt and applesauce containers have an aluminum foil lining under the lid.

Ten pounds of aluminum yields enough cash to pay for lunch at the cafeteria at work. I don’t know yet if I can accumulate 10 pounds in a month, or if it’ll take all year. But there’s only one way to find out.

Maybe I’ll find that it takes too long. But if that’s the case, my church saves cans. If everyone who goes to my church donated a pound of aluminum a month, we’d be talking $300-$400. And that’s enough money to do something at least semi-serious.

What’s an aluminum can worth? If you guessed a penny a can, you have my congratulations.

I miss my rivalry

So, the St. Louis Cardinals are traveling across the state for a much-anticipated series with the Kansas City Royals. Even when the series was meaningless, it could always be counted on for at least a few potshots, or something.

Not this year. I was born a Royals fan and I’ll die a Royals fan, but this year, I find myself agreeing with the St. Louis columnist.The Kansas City press has barely even noticed the Cardinals are coming to town. I can’t link directly to the stories because the Kansas City Star requires registration, but they’re all talking about Carlos Beltran.

Carlos Beltran is arguably the most talented human being to ever wear a Royals uniform. George Brett, as great as he was, didn’t have Beltran’s abilities. Bo Jackson did, but he spent less time in a Royals uniform than Beltran, thanks to an injury suffered in his unusual hobby. Maybe Amos Otis had them, but few people outside of Kansas City know much about A. O., and he didn’t have Beltran’s durability. Beltran got better as the season progressed, while A. O. generally got worse.

Now, the Royals deserve credit for getting something for Beltran, which is more than I can say for what they got for Kevin Appier or Jermaine Dye when they sold them off. The Royals pried a starting pitching prospect out of Oakland, who seems to have a knack for developing pitchers without destroying their arms. They also got a line-drive-hitting third baseman who bats left-handed. If he’s half as good as the last one of those the Royals had, they’ll be happy. They also got a catcher who can hit. The last one of those they had was Don Slaught, but Slaught made his name in Pittsburgh. The last one of those they had before Slaught was Darrell Porter.

Getting the first-round draft pick from whoever signed Beltran would have been nice, but this deal gives the Royals the catcher they need now, as well as a starting pitcher they need now, and the third baseman they’re going to need next year.

Only time will tell whether that first-round draft pick would have been another Carlos Beltran or another Jeff Austin, and only time will tell if one of these guys is going to be another Jermaine Dye or if all of them are going to be A. J. Hinch.

I have a hard time not blaming the Royals for not wanting to pay Carlos Beltran $18 million. The Royals would be much better served by six slightly above-average players, each making an average of $3 million. Besides, injuries are a funny thing. The Royals are still stinging from giving Mike Sweeney a lucrative long-term contract, only to see him struggle with injuries the past two years. When you’re the Yankees, you can afford to take that risk. When you’re the Royals, you can’t. Right now, Carlos Beltran looks like Willie Mays. But he’s only an injury or two away from being Andre Dawson. A major injury could turn him into Mark Quinn.

So what’s Jeff Gordon saying here in St. Louis?

He’s lamenting that back in the 1970s, the Royals were baseball’s model franchise while the Cardinals languished. And today, the Royals are able to develop star players but unable to keep them, while the Cardinals field a team of perennial All-Stars. Both teams have their problems, but the Cardinals’ problems don’t push them into last place, and while they disappoint fans, they don’t alienate them.

The sad thing is, the worst thing the Royals could do to the Cardinals this year is trade their best player to one of the Cardinals’ Central Division rivals.

Wait. That’s exactly what they just did.

And maybe, just maybe, after age and media pressure catches up with Carlos Beltran and he turns into more of an Andre Dawson than a Willie Mays, maybe once again, the Royals will be able to afford him, and maybe a little bit of sentiment and nostalgia will kick in, and maybe the more enduring half of dos Carlos who captured the imagination of Royals fans in the late 1990s will decide it would be nice to end his career where he started.

Thanks for the memories, Carlos. I know this doesn’t have to be goodbye.

And I hope you don’t take this personally, but in the meantime, I hope we don’t miss you too much.

Two useful tools for upgrading Windows servers

Old servers never die. That’s part of the reason I share responsibility with two other people for administering 125 of the wretched things. And “wretched” is a nice way of describing the state of an NT server that’s almost old enough to drive.

How about two free tools for moving at least the shares and print queues off old servers and onto a new one? Moving the applications is still up to you, but moving file shares, either manually or via a batch file, is tedious work, so these are still welcome tools for the weary sysadmin.The first is Windows Print Migrator 3.1. This is a tool you should be running anyway, even if you can’t get rid of that particular print server, because it backs up everything about your printer configuration. Should that print server die by means of something other than a BOFH-style unfortunate (wink wink nudge nudge) incident, this tool’s backup copy lets you re-establish print queues in no time flat.

The second is Microsoft’s File Server Migration Toolkit, which allows you to move the shares from one server to another, and, if you have DFS set up, you can even preserve the UNCs so that the migration is completely transparent to the end users.

Both tools are a little bit tricky, so you want to play around with them in the test room with a couple of old machines on a hub or switch that’s not connected to the main network before you try them in production.

But once you master them, they can take work that would have taken you days to finish and reduce it to an hour or so.

Open sourcing code doesn’t necessarily mean people will rush to it

Open sourcing code doesn’t necessarily mean people will rush to it

John C. Dvorak wrote a nice layman’s introduction to open source on PCMag.com. But he makes at least one big false assumption.

Dvorak says he’d love to see old code open sourced. Some examples he sought, such as CP/M, CP/M-86, and GEM, have already been open source for years. Caldera, after buying the intellectual property of the former Digital Research from Novell, released just about everything that wasn’t directly related to DR-DOS, some of it as GPL, and some under other licenses. The results have hardly been earth shattering.

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