In the early 1990s, I learned how to fix computers because I got tired of long waits and shoddy repairs from computer stores.
Last month I took a friend to go buy a computer. I didn’t want her to get stuck with retail junk, so I took her to a computer store that I knew sold quality parts. Plus I know the owner. He wrote an O’Reilly book too. I figured it would be a smooth experience, since I knew exactly what to ask for. The salesperson said he’d get back to me within two days with a quote, then it would take about a week to build the system after we gave the OK. Seems pretty smooth and reasonable.
It turned into a nightmare. Or at least a mess. Read more
