A friend called me in panic. A brand-new computer, freshly reinstalled with Windows 7, suddenly wouldn’t boot.
I couldn’t figure it out. I looked up the manufacturer’s 800 number and suggested she call. Sure, I could fix the problem eventually, but the manufacturer would know the quirks of the motherboard they used better than I would. I’ve given up on trying to give anything but the most basic, superficial support of anything I don’t own myself–especially when it’s not sitting in front of me.
He had her change the boot order. For some reason the system was trying to boot off its RAID array before the SSD. That explained why the system took a couple of minutes to get through POST, then spend a few seconds booting. But that didn’t fix the problem. Read more