04/24/2001

A sense of wonder. It must have been almost 20 years ago, I read a short story in a magazine involving a wondrous new tool. I don’t exactly remember the plot line, but it was something similar to this: a preteen boy comes into a sum of money under questionable circumstances. He’s uncomfortable going to his parents about it, or even his peers. Not knowing where else to go, he turns on his dad’s computer and types his story into it–whether this was a built-in Basic language interpreter like a Commodore or Atari, or a command line like CP/M or MS-DOS, it didn’t say. At the end of the story he hits Return, or Enter, or whatever that key’s supposed to be called, and the computer responds with one sentence:

Sorry, can’t compute.

That line gave the story its title.

I don’t know why I remember that story, except maybe for the technical inaccuracy. At any rate, I seem to recall he left without turning the computer off, so his dad came home, noticed the computer was on, read what was on screen, and confronted him. And that was pretty much the end, at least how I remember it.

Last night I was making up a batch of barley and mushroom soup from a recipe I found over the weekend. I know when I’m out of my element, and trying new recipes without any help at all is among them. The recipe called for 4 tablespoons of dry sherry. Now, I’m not a wine drinker, unless drinking wine twice a year counts. I was pretty sure that sherry is a type of wine. But white wine? Red wine? I didn’t know. As I was picking up the other ingredients I needed, I went to the wine and liquor section of the local grocery store and wandered around a while. I couldn’t find any sherry.

So I went home. I figured I was probably in the minority as far as not knowing anything about dry sherry, but I also figured I probably wasn’t the first one to have questions about it. I fired up a Web browser, went to Google, and typed a question: What is dry sherry? I was able to infer very quickly from the site hits that, indeed, dry sherry is a wine. But I couldn’t find any. So I typed in another search phrase: “dry sherry substitute.” That put me in business. A lot of people have asked that question. One of the first documents hit offered several suggestions, marsala among them. I have a little bottle of marsala in one of my kitchen cabinets. So I made the soup, and it wasn’t bad.

The moral of that short story remains unchanged: A computer still can’t answer questions on its own, particularly questions of ethics–the experiments of www.mindpixel.com notwithstanding. What Mindpixel is doing is storing and cross-referencing the answers to millions of simple questions in hopes of one day being able to answer complex ones. (The results of that are fairly impressive–last night I asked it several simple questions like, “Was Ronald Reagan president of the United States in 1981?” and “Is Joe Jackson the name of both a famous musician and a famous baseball player?” and it answered all of them correctly.) But what Mindpixel, or for that matter, any good search engine can do effectively is gather and retain information. And that in itself is extremely useful, and the idea of search engines indexing a global database and answering simple–and not-so-simple–questions was unthinkable to most people just 20 years ago.

And I found a sale. I’m suddenly in need of a large number of network cards, as regular readers know. Just out of curiosity, I checked CompUSA’s pricing on Bay Netgear FA311 NICs, and–drum roll–they’re $14.99 with a $5 mail-in rebate. That’s a steal. It’s not quite as striking as the deal I found on D-Link cards at Circuit City back in January, but I like the Netgear–or at least its predecessor, the FA310TX–better anyway.

Monitor buying tips

Monitor time. Looks like I’m in the market for a new monitor now. I was talking about monitors the other day with a Web developer, who observed that when you buy a good monitor, it tends to stick around forever–the CPU just changes. He’s right.

Read more

01/17/2001

Mailbag:

Commodore; Relocating My Docs Folder

Bottom fishing. I was over at my church’s sister congregation Monday night, looking over their computer situation. They just got a grant to build a lab, so they asked me to come assess what they have and tell them how to most wisely spend the money they got.

If I were buying all new, I’d be torn. I like the idea of the Compaq iPAQ. It’s $499, it’s all integrated, it’s powerful enough (once you up the memory), comes with Windows 2000, and someone else built it. I can just get seven of them, plug them into a hub, set one up properly, clone it to the rest, and be done with it. It’s a business-class machine from a proven maker.

On the other hand, Compaq Presarios start at $399 and include all the software they need. I’d have to get NICs for them, but that’s $40. Memory’s another $60. So for the cost of the iPAQ, I get similar hardware plus Win98, Word, and Works. But it’s consumer-grade hardware and I’m not impressed with Presarios. I’d really rather have iPAQs with Windows 2000 and StarOffice, frankly. I think they’re better machines. (And there’s probably money to buy the software we need.)

But what about what they have? It’s truly a mixed bag. Mostly a mixed bag of junk. There’s an XT in their room, along with one of the first Compaq 386s. The Compaq is junk. I’m trying to find an appropriate word for the XT. There are a whole bunch of LPX form-factor 386SXs, some Dell and Compaq, others Packard Bell. Junk. There are three Compaq Proliant servers, 486-based, decked out with SCSI drives. Rugged and reliable, I could turn one of them into a Linux gateway, and put Samba on another for use for file serving and authentication. I thought I saw a Compaq Deskpro 486/33. Reliable, but not very useful these days. And there are three ATs: one a 386 and two Pentium-75s, one of which works. The other gives beep codes, so probably either the memory or video’s shot. All in all, 90% of it’s useless, and none of it’s even worthy of being called a museum piece.

Normally I’d say junk it all, maybe keep one of the Proliants and the working Pentium-75. But in light of those $29 Soyo BAT Celeron motherboards… Do the math. The board’s $29. A Celeron is $50. A 128-meg stick is $60. I can probably salvage the video cards, except for the one in the 386. So add a video card, say, $35. Of course I can salvage everything else I need from that big stack of obsolete stuff. So for about $150 each after shipping, I can have two Celerons. For another $180, I could have a third.

Sounds good on paper, but a new Presario costs $399, has more than $220 worth of software, and is covered under warranty. Compaq’s not my favorite computer company, but I don’t really want to be their computer company.

Those $29 Soyo boards are good enough for me. That’s why I ordered two. So I’ll get one final tour of duty out of my souped-up IBM PC/AT, which has done time as a 286 of course, a 386DX-40, a Pentium-75, and a Cyrix 6×86-166. Sick thought: If I end up putting a Celeron-500 in it (I haven’t decided what CPU it gets yet), that AT could be my fastest computer again.

But what makes sense for me often doesn’t make sense elsewhere. And I guess that’s why I write books and magazine articles–sometimes I can figure out when and why that is.

A disk tool that could save your bacon someday. You find all kinds of cool stuff in online forums, let me tell you. I probably find one or two gems a week, but for me, that’s worth it. MBRWORK allows you to play around with partitions, and can even allow you to restore deleted partitions. It’ll also remove those disk overlay programs for you, which is great–the only sure way I could ever get rid of them was to low-level format the drive, which takes forever and is destructive, of course. You can find it at www.terabyteunlimited.com . You can find some brief documentation and screenshots online at www.webdev.net/orca/mbrwork.htm . Download this and keep it in a safe place.

I don’t think do-it-yourself data recovery is something anyone wants to get good at, but it’s usually better than paying someone to do it.

Mailbag:

Commodore; Relocating My Docs Folder

01/13/2001

Have I been brainwashed by Redmond? In the wake of MacWorld, Al Hawkins wrote a piece that suggested maybe so. My post from Thursday doesn’t suggest otherwise.

So let’s talk about what’s wrong with the PC industry. There are problems there as well–problems across the entire computer industry, really. The biggest difference, I think, is that the big guns in the PC industry are better prepared to weather the storm.

IBM’s PC business has been so bad for so long, they’ve considered pulling out of the very market they created. They seem to be turning it around, but it may only be temporary, and their profits are coming at the expense of market share. They retreated out of retail and eliminated product lines. Sound familiar? Temporary turnarounds aren’t unheard of in this industry. IBM as a whole is healthy now, but the day when they were known as Big Black & Blue isn’t so distant as to be forgotten. But IBM’s making their money these days by selling big Unix servers, disk drives, PowerPC CPUs and other semiconductors, software, and most of all, second-to-none service. The PC line can be a loss leader, if need be, to introduce companies to the other things IBM has to offer.

Compaq is a mess. That’s why they got a new CEO last year. But Compaq is a pretty diverse company. They have DEC’s old mini/mainframe biz, they have DEC’s OpenVMS and Digital Unix (now Tru64 Unix) OSs, they have DEC’s Alpha CPU architecture, and DEC’s widely acclaimed service division, which was the main thing that kept DEC afloat and independent in its day. Compaq also has its thriving server business, a successful line of consumer PCs and a couple of lines of business PCs. The combined Compaq/DEC was supposed to challenge IBM as the 800-pound gorilla of the industry, and that hasn’t happened. Compaq’s a big disappointment and they’re having growing pains. They should survive.

HP’s not exactly in the best of shape either. They’ve made a lot of lunkhead decisions that have cost them a lot of customers, most notably by not releasing drivers for their widely popular printers and scanners for newer Microsoft operating systems. While developing these drivers costs money, this will cost them customers in the long run so it was probably a very short-sighted decision. But HP’s inkjet printers are a license to print money, with the cartridges being almost pure profit, and HP and Compaq are the two remaining big dogs in retail. Plus they have profitable mainframe, Unix, and software divisions as well. They’ve got a number of ways to return to profitability.

The holidays weren’t kind to Gateway. They actually had to resort to selling some of their surplus inventory in retail stores, rather than using the stores as a front for their build-to-order business as intended.

Dell’s not happy with last year’s results either, so they’re looking to diversify and give themselves less dependence on desktop PCs. They’re growing up, in other words. They’re killing IBM and Compaq in PCs, and those companies are still surviving. Dell wants a piece of that action.

Intel botched a number of launches this year. They had to do everything wrong and AMD had to do everything right in order for AMD to continue to exist. That happened. AMD’s past problems may have been growing pains, and maybe they’re beyond it now. We shall see. Intel can afford to have a few bad quarters.

As for their chips, we pay a certain price for backward compatibility. But, despite the arguments of the Apple crowd, x86 chips as a rule don’t melt routinely or require refrigerants unless you overclock. All of my x86 chips have simple fans on them, along with smaller heatsinks than a G4 uses. I’ve seen many a Pentium III run on just a heatsink. The necessity of a CPU fan depends mostly on case design. Put a G4 in a cheap case with poor airflow and it’ll cook itself too.

Yes, you could fry an egg on the original Pentium-60 and -66. Later revisions fixed this. Yet I still saw these original Pentiums run on heat sinks smaller than the sinks used on a G4. The Athlon is a real cooker, so that argument holds, but as AMD migrates to ever-smaller trace widths, that should improve. Plus AMD CPUs are cheap as dirt and perform well. The Athlon gives G4-like performance and high clock speeds at a G3 price, so its customers are willing to live with some heat.

And Microsoft… There are few Microsoft zealots left today. They’re rarer and rarer. Microsoft hasn’t given us anything, yet we continue to buy MS Office, just like Mac users. We curse Microsoft and yet send millions and billions their way, just like Mac users. We just happen to buy the OS from them too. And while we curse Microsoft bugs and many of us make a living deploying Windows-based PCs (but the dozen or so Macs I’m responsible for keep me busier than the couple of hundred PCs I’m responsible for), for the most part Windows works. Mac owners talk about daily blue screens of death, but I don’t know when I last got one. I probably get one or two a year. I currently have eight applications running on my Windows 98 box. OS/2 was a far better system than Windows, but alas, it lost the war.

I can’t stand Microsoft’s imperialism and I don’t like them fighting their wars on my hardware. They can pay for their own battlefield. So I run Linux on some of my boxes. But sometimes I appreciate Windows’ backward compatibility.

I always look for the best combination of price, performance, and reliability. That means I change platforms a lot. I flirted with the Mac in 1991, but it was a loveless relationship. The PCs of that era were wannabes. I chose Amiga without having used one, because I knew it couldn’t possibly be as bad as Windows 3.0 or System 7.0. I was right. By 1994, Commodore had self-destructed and the Amiga was perpetually on the auction block, so I jumped ship and bought a Compaq. Windows 3.1 was the sorriest excuse I’d seen for a multitasking environment since System 7.0 and Windows 3.0. I could crash it routinely. So I switched to OS/2 and was happy again. I reluctantly switched to Windows 95 in 1996. I took a job that involved a lot of Macs in 1998, but Mac OS 8.5 failed to impress me. It was prettier than System 7 and if you were lucky you could use it all day without a horrible crash, but with poor memory management and multitasking, switching to it on an everyday basis would have been like setting myself back 12 years, so the second date wasn’t any better than the first.

Linux is very interesting, and I’ve got some full-time Linux PCs. If I weren’t committed to writing so much about Windows 9x (that’s where the money is), Linux would probably be my everyday OS. Microsoft is right to consider Linux a threat, because it’s cheaper and more reliable. Kind of like Windows is cheaper and more reliable than Mac OS. Might history repeat itself? I think it could.

The computer industry as a whole isn’t as healthy this year as it was last year. The companies with the most resources will survive, and some of the companies with fewer will fold or be acquired. The reason the industry press is harder on Apple than on the others is that Apple is less diversified than the others, and thus far more vulnerable.

01/11/2001

Mailbag:

My docs; Apple; Lost cd rom drive

It’s that time of year again. MacWorld time. I work with Macs way too much, so of course I have opinions. If you expect me to withhold them, you don’t know me very well.

Let’s face it: Apple’s in serious trouble. Serious trouble. They can’t move inventory. The Cube is a bust–unexpandable, defect-ridden, and overpriced. The low-end G4 tower costs less than the Cube but offers better expandability.  Buying a Cube is like marrying a gorgeous airhead. After the looks fade in a few years, you’re permanently attached to an airhead. So people buy a G4 tower, which has better expandability, or they get an iMac, which costs less.

Unfortunately, that gorgeous airhead metaphor goes a long way with Apple. The Mac’s current product line is more about aesthetics than anything else. So they’ve got glitzy, glamorous cases (not everyone’s cup of tea, but hey, I hear some people lust after Britney Spears too), but they’re saddled with underpowered processors dragged down by an operating system less sophisticated under the hood than the OS Commodore shipped with the first Amiga in 1985. I don’t care if your PowerPC is more efficient than an equivalently-clocked Pentium IV (so’s a VIA Cyrix III but no one’s talking about it), because if your OS can’t keep that CPU fed with a steady stream of tasks, it just lost its real-world advantage.

But let’s set technical merit aside. Let’s just look at pure practicalities. You can buy an iMac for $799. Or, if you’re content with a low-end computer, for the same amount of money you can buy a low-end eMachine and pair it up with a 19-inch NEC monitor and still have a hundred bucks left over to put towards your printer. Yeah, so the eMachine doesn’t have the iMac’s glitzy looks. I’ll trade glitz for a 19-inch monitor. Try working with a 19-inch and then switch to a 15-inch like the iMac has. You’ll notice a difference.

So the eMachine will be obsolete in a year? So will the iMac. You can spend $399 for an accelerator board for your iMac. Or you can spend $399 for a replacement eMachine (the 19-inch monitor will still be nice for several years) and get a hard drive and memory upgrade while you’re at it.

On the high end, you’ve got the PowerMac G4 tower. For $3499, you get a 733 MHz CPU, 256 MB RAM, 60 GB HD, a DVD-R/CD-R combo drive, internal 56K modem, gigabit Ethernet you won’t use, and an nVidia GeForce 2 MX card. And no monitor. Software? Just the OS and iMovie, which is a fun toy. You can order one of these glitzy new Macs today, but Apple won’t ship it for a couple of months.

Still, nice specs. For thirty-five hundred bucks they’d better be nice! Gimme thirty-five hundred smackers and I can build you something fantabulous.

But I’m not in the PC biz, so let’s see what Micron might give me for $3500. For $3514, I configured a Micron ClientPro DX5000. It has dual 800 MHz Pentium III CPUs (and an operating system that actually uses both CPUs!), 256 MB of RDRAM, a 7200 RPM 60 GB hard drive, a DVD-ROM and CD-RW (Micron doesn’t offer DVD-R, but you can get it third-party if you must have one), a fabulous Sound Blaster Live! card, a 64 MB nVidia GeForce 2 MX, and in keeping with Apple tradition, no monitor. I skipped the modem because Micron lets me do that. If you must have a modem and stay under budget, you can throttle back to dual 766 MHz CPUs and add a 56K modem for $79. The computer also includes Intel 10/100 Ethernet, Windows 2000, and Office 2000.

And you can have it next week, if not sooner.

I went back to try to configure a 1.2 GHz AMD Athlon-based system, and I couldn’t get it over $2500. So just figure you can get a machine with about the same specs, plus a 19-inch monitor and a bunch more memory.

Cut-throat competition in PC land means you get a whole lot more bang for your buck with a PC. And PC upgrades are cheap. A Mac upgrade typically costs $400. With PCs you can often just replace a CPU for one or two hundred bucks down the road. And switching out a motherboard is no ordeal–they’re pretty much standardized at this point, and PC motherboards are cheap. No matter what you want, you’re looking at $100-$150. Apple makes it really hard to get motherboard upgrades before the machines are obsolete.

It’s no surprise at all to me that the Mac OS is now the third most-common OS on the desktop (fourth if you count Windows 9x and Windows NT/2000 as separate platforms), behind Microsoft’s offerings and Linux. The hardware is more powerful (don’t talk to me about the Pentium 4–we all know it’s a dog, that’s why only one percent of us are buying it), if only by brute force, and it’s cheaper to buy and far cheaper to maintain.

Apple’s just gonna have to abandon the glitz and get their prices down. Or go back to multiple product lines–one glitzy line for people who like that kind of thing, and one back-to-basics line that uses standard ATX cases and costs $100 less off the top just because of it. Apple will never get its motherboard price down to Intel’s range, unless they can get Motorola to license the Alpha processor bus so they can use the same chipsets AMD uses. I seriously doubt they’ll do any of those things.

OS X will finally start to address the technical deficiencies, but an awful lot of Mac veterans aren’t happy with X.

Frankly, it’s going to take a lot to turn Apple around and make it the force it once was. I don’t think Steve Jobs has it in him, and I’m not sure the rest of the company does either, even if they were to get new leadership overnight. (There’s pressure to bring back the legendary Steve Wozniak, the mastermind behind the Apple II who made Apple great in the 1970s and 1980s.)

I don’t think they’ll turn around because I don’t think they care. They’ll probably always exist as a niche player, selling high-priced overdesigned machines to people who like that sort of thing, just as Jaguar exists as a niche player, selling high-priced swanky cars to people who like that sort of thing. And I think the company as a whole realizes that and is content with it. But Jaguar’s not an independent company anymore, nor is it a dominant force in the auto industry. I think the same fate is waiting for Apple.

Mailbag:

My docs; Apple; Lost cd rom drive

01/09/2001

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

Overheard: [I’d] rather spend a lot of money for a new top-notch and super-light mountain bike, dive gear or quality clothing than on another computer system. The performance of my PC is just fine for the work I do and the games I happen to play once in a blue moon. My PC is over a year old! Shocking!

–Thomas Pabst, of Tom’s Hardware Guide, in his Duron 850 review released Monday

I think that’s another argument for optimizing your PC right there. If Tom Pabst, of all people, can keep a PC for more than a year, then so should everyone else.

Let’s talk about cheap PCs. In college I lived next door to a marketing guy. In 1994, a couple of years before PCs broke the $1,000 barrier for good, I was thinking about $700 PCs. At that time, 386DX motherboards retrofitted with Cyrix 486DLC processors were dirt cheap, and I figured with 4 MB of RAM and a sub-300 MB hard disk, it would be possible to build a PC for that, and I figured it would sell on price alone.

My marketing buddy agreed. Then we did nothing with the idea. But I still think about cheap PCs.

There’s an article over at The Register today talking about a new motherboard from PC Chips that sells for about $80, based on the SiS 730S chipset. An unnamed vendor states that he can buy these PC Chips boards, slap a low-end Duron on them, put it in a case with the smallest hard drive available, and voila, you’ve got a $300 PC. He’s right. For $80, you get audio, video, modem, and LAN. All you need is a CPU ($60), memory (under $50), hard drive ($85), case ($35), and a keyboard and mouse ($15). It won’t be a high-powered system, but it’s miles ahead of anything we had three years ago and we weren’t complaining.

Now, I don’t trust PC Chips motherboards one bit, but I expect a lot of people will follow this dealer’s plan. This will lead to sales and market share for AMD, but it might come at the expense of reputation. You and I can assume people will blame the inevitable problems they’ll have with these systems on the dealer, or on the motherboard, but historically that’s never happened. People equate the CPU with the computer, so problems tend to fall on AMD or Cyrix, right or wrong. But AMD is hedging its bets, rightly focussing on the business market, where it got its big break last week: Micron will be offering Athlons in their Client Pro line of business PCs.

And speaking of Cyrix, they’ve revised the Cyrix III chip yet again, adding L2 cache. Performance is still lackluster, leading people to predict Cyrix’s demise, but I’m not so sure of that. If VIA can sell Cyrix chips at a significantly lower price than Intel or AMD are willing to charge and still make a profit, there’s room. That $300 PC can become a $250 PC if VIA prices its CPUs at $35 and dealers cut available memory.

Inexpensive PCs done right do sell. Commodore and Atari proved that. Their demise came when they reached the point where they no longer could (or would) sell a useful computer at a significantly lower price than everyone else. The Amiga was tremendously useful, but it was at a me-too price. Here was Commodore, the budget computer maker, selling a computer for twice as much as Packard Bell. Hence its demise. Atari’s price was closer to Packard Bell, but the software compatibility wasn’t there. Packard Bell’s death was inevitable once HP and Compaq started eroding their price territory. Packard Bell had a terrible reputation, but they sold until they lost their price advantage. People aren’t going to settle for a Kia if they can get a Honda for about the same price.

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

Apple. you call this tech support?

This is why I don’t like Apple. Yesterday I worked on a new dual-processor G4. It was intermittent. Didn’t want to drive the monitor half the time. After re-seating the video card and monitor cable a number of times and installing the hardware the computer needed, it started giving an error message at boot:

The built-in memory test has detected a problem with cache memory. Please contact a service technician for assistance.

So I called Apple. You get 90 days’ free support, period. (You also only get a one-year warranty unless you buy the AppleCare extended warranty, which I’m loathe to do. But I we’d probably better do it for this machine since it all but screams “lemon” every time we boot it.) So, hey, we can’t get anywhere with this, so let’s start burning up the support period.

The hold time was about 15 seconds. I mention this because that’s the only part of the call that impressed me and my mother taught me to say whatever nice things I could. I read the message to the tech, who then put me on hold, then came back in about a minute.

“That message is caused by a defective memory module. Replace the third-party memory module to solve the problem,” she said.

“But the computer is saying the problem is with cache, not with the memory,” I told her. (The cache for the G4 resides on a small board along with the CPU core, sort of like the first Pentium IIs, only it plugs into a socket.) She repeated the message to me. I was very impressed that she didn’t ask whether we’d added any memory to the system (of course we had–Apple factory memory would never go bad, I’m sure).

I seem to remember at least one of my English teachers telling me to write exactly what I mean. Obviously the Mac OS 9 programmers didn’t have any of my English teachers.

I took the memory out and cleaned it with a dollar bill, then put it back in. The system was fine for the rest of the afternoon after this, but I have my doubts about this system. If the problem returns, I’ll replace the memory. When that turns out not to be the problem, I don’t know what I’ll do.

We’ve been having some problems lately with Micron tech support as well, but there’s a big difference there. With Apple, if you don’t prove they caused the problem, well, it’s your problem, and they won’t lift a finger to help you resolve it. Compare this to Micron. My boss complained to Micron about the length of time it was taking to resolve a problem with one particular system. You know what the Micron tech said? “If this replacement CPU doesn’t work, I’ll replace the system.” We’re talking a two-year-old system here.

Now I know why Micron has more business customers than Apple does. When you pay a higher price for a computer (whether that’s buying a Micron Client Pro instead of a less-expensive, consumer-oriented Micron Millenia, or an Apple G4 instead of virtually any PC), you expect quick resolution to your computer problems because, well, your business doesn’t slow down just because your computer doesn’t work right. Micron seems to get this. Apple doesn’t.

And that probably has something to do with why our business now has 25 Micron PCs for every Mac. There was a time when that situation was reversed.

The joke was obvious, but… I still laughed really hard when I read today’s User Friendly. I guess I’m showing my age here by virtue of getting this.

Then again, three or four years back, a friend walked up to me on campus. “Hey, I finally got a 64!” I gave him a funny look. “Commodore 64s aren’t hard to find,” I told him. Then he laughed. “No, a Nintendo 64.”

It’s funny how nicknames recycle themselves.

For old times’ sake. I see that Amiga, Inc. must be trying to blow out the remaining inventory of Amiga 1200s, because they’re selling this machine at unprecedented low prices. I checked out www.softhut.com just out of curiosity, and I can get a bare A1200 for $170. A model with a 260MB hard drive is $200.  On an Amiga, a drive of that size is cavernous, though I’d probably eventually rip out the 260-megger and put in a more modern drive.

The A1200 was seriously underpowered when it came out, but at that price it’s awfully tempting. It’s less than used A1200s typically fetch on eBay, when they show up. I can add an accelerator card later after the PowerPC migration plan firms up a bit more. And Amigas tend to hold their value really well. And I always wanted one.

I’m so out of the loop on the Amiga it’s not even funny, but I found it funny that as I started reading so much started coming back. The main commands are stored in a directory called c, and it gets referred to as c: (many crucial Amiga directories are referenced this way, e.g. prefs: and devs: ). Hard drives used to be DH0:, DF1:, etc., though I understand they changed that later to HD0:, HD1:, etc.

So what was the Amiga like? I get that question a lot. Commodore released one model that did run System V Unix (the Amiga 3000UX), but for the most part it ran its own OS, known originally as AmigaDOS and later shortened to AmigaOS. Since the OS being developed internally at Amiga, Inc., and later at Commodore after they bought Amiga, wasn’t going to be ready on time for a late 1984/early 1985 release, Commodore contracted with British software developer Metacomco to develop an operating system. Metacomco delivered a Tripos-derived OS, written in MC68000 assembly language and BCPL, that offered fully pre-emptive multitasking, multithreading, and dynamic memory allocation (two things even Mac OS 9 doesn’t do yet–OS 9 does have multithreading but its multitasking is cooperative and its memory allocation static).

Commodore spent the better part of the next decade refining and improving the OS, gradually replacing most of the old BCPL code with C code, stomping bugs, adding features and improving its looks. The GUI never quite reached the level of sophistication that Mac OS had, though it certainly was usable and had a much lower memory footprint. The command line resembled Unix in some ways (using the / for subdirectories rather than ) and DOS in others (you used devicename:filename to address files). Some command names resembled DOS, others resembled Unix, and others neither (presumably they were Tripos-inspired, but I know next to nothing about Tripos).

Two modern features that AmigaOS never got were virtual memory and a disk cache. As rare as hard drives were for much of the Amiga’s existance this wasn’t missed too terribly, though Commodore announced in 1989 that AmigaDOS 1.4 (never released) would contain these features. AmigaDOS 1.4 gained improved looks, became AmigaOS 2.0, and was released without the cache or virtual memory (though both were available as third-party add-ons).

As for the hardware, the Amiga used the same MC68000 series of CPUs that the pre-PowerPC Macintoshes used. The Amiga also had a custom chipset that provided graphics and sound coprocessing, years before this became a standard feature on PCs. This was an advantage for years, but became a liability in the early 1990s. While Apple and the cloners were buying off-the-shelf chipsets, Commodore continued having to develop their own for the sake of backward compatibility. They revved the chipset once in 1991, but it was too little, too late. While the first iteration stayed state of the art for about five years, it only took a year or two for the second iteration to fall behind the times, and Motorola was having trouble keeping up with Intel in the MHz wars (funny how history repeats itself), so the Amigas of 1992 and 1993 looked underpowered. Bled to death by clueless marketing and clueless management (it’s arguable who was worse), Commodore bled engineers for years and fell further and further behind before finally running out of cash in 1993.

Though the Amiga is a noncontender today, its influence remains. It was the first commercially successful personal computer to feature color displays of more than 16 colors (it could display up to 4,096 at a time), stereo sound, and pre-emptive multitasking–all features most of us take for granted today. And even though it was widely dismissed as a gaming machine in its heyday, the best-selling titles for the computer that ultimately won the battle are, you guessed it, games.

Scanner troubleshooting secrets

~Mail Follows Today’s Post~

Scanner wisdom. One of the things I did last week was set up a Umax scanner on a new iMac DV. The scanner worked perfectly on a Windows 98 PC, but when I connected it to the Mac it developed all sorts of strange diseases–not warming up properly, only scanning 1/3 of the page before timing out, making really loud noises, crashing the system…

I couldn’t resolve it, so I contacted Umax technical support. The tech I spoke with reminded me of a number of scanner tips I’d heard before but had forgotten, and besides that, I rarely if ever see them in the scanner manuals.

  • Plug scanners directly into the wall, not into a power strip. I’ve never heard a good explanation of why scanners are more sensitive to this than any other peripheral, but I’ve seen it work.
  • Plug USB scanners into a powered hub, or better yet, directly into the computer. USB scanners shouldn’t need power from the USB port, since they have their own power source, but this seems to make a difference.
  • Download the newest drivers, especially if you have a young operating system like MacOS 9, Mac OS X, Windows ME, or Windows 2000. It can take a little while for the scanner drivers to completely stabilize. Don’t install off the CD that came with the scanner, because it might be out of date. Get the newest stuff from the manufacturer’s Web site.
  • Uninstall old drivers before installing the new ones. This was the problem that bit me. The new driver didn’t totally overwrite the old one, creating a conflict that made the scanner go goofy.
  • Buy your scanner from a company that has a track record of providing updated drivers. Yes, that probably means you shouldn’t buy the $15 scanner with the $25 mail-in rebate. Yes, that means don’t buy HP. Up until a couple of years ago, getting NT drivers out of HP was like pulling teeth; now HP is charging for Windows 2000 drivers. HP also likes to abandon and then pick back up Mac support on a whim. Terrible track record.

Umax’s track record is pretty darn good. I’ve downloaded NT drivers for some really ancient Umax scanners after replacing old Macs with NT boxes. I once ran into a weird incompatibility with a seven-year-old Umax scanner–it was a B&W G3 with a wide SCSI controller (why, I don’t know) running Mac OS 8.6. Now that I think about it, I think the incompatibility was with the controller card. The scanner was discontinued years ago (before Mac OS 8 came out), so expecting them to provide a fix was way out of line.
m I’ve ever had with a Umax that they didn’t resolve, so when I spec out a scanner at work, Umax is always on my short list.

And here’s something I just found interesting. Maybe I’m the only one. But in reading the mail on Jerry Pournelle’s site, I found this. John Klos, administrator of sixgirls.org, takes Jerry to task for saying a Celeron can’t be a server. He cites his 66 MHz 68060-based Amiga 4000, which apparently acts as a mail and Web server, as proof. Though the most powerful m68k-based machine ever made, its processing power pales next to any Celeron (spare the original cacheless Celeron 266 and 300).

I think the point he was trying to make was that Unix plays by different rules. Indeed, when your server OS isn’t joined at the hip to a GUI and a Web browser and whatever else Gates tosses in on a whim, you can do a lot more work with less. His Amiga would make a lousy terminal server, but for serving up static Web pages and e-mail, there’s absolutely nothing wrong with it. Hosting a bunch of Web sites on an Amiga 4000 just because I could sounds very much like something I’d try myself if I had the hardware available or was willing to pay for the hardware necessary.

But I see Jerry Pournelle’s point as well.

It’s probably not the soundest business practice to advertise that you’re running off a several-year-old sub-100 MHz server, because that makes people nervous. Microsoft’s done a pretty admirable job of pounding everything slower than 350 MHz into obsolescence and the public knows this. And Intel and AMD have done a good job of marketing their high-end CPUs, resulting in people tending to lay blame at the CPU’s feet if it’s anything but a recent Pentium III. And, well, if you’re running off a shiny new IBM Netfinity, it’s very easy to get it fixed, or if need be, to replace it with another identical one. I know where to get true-blue Amiga parts and I even know which ones are interchangeable with PCs, but you might well be surprised to hear you can still get parts and that some are interchangeable.

But I’m sure there are far, far more sub-100 MHz machines out there in mission-critical situations functioning just fine than anyone wants to admit. I know we had many at my previous employer, and we have several at my current job, and it doesn’t make me nervous. The biggest difference is that most of them have nameplates like Sun and DEC and Compaq and IBM on them, rather than Commodore. But then again, Commodore’s reputation aside, it’s been years since I’ve seen a computer as well built as my Amiga 2000. (The last was the IBM PS/2 Model 80, which cost five times as much.) If I could get Amiga network cards for a decent price, you’d better believe I’d be running that computer as a firewall/proxy and other duties as assigned. I could probably get five years’ uninterrupted service from old Amy. Then I’d just replace her memory and get another ten.

The thing that makes me most nervous about John Klos’ situation is the business model’s dependence on him. I have faith in his A4000. I have faith in his ability to fix it if things do go wrong (anyone running NetBSD on an Amiga knows his machine better than the onsite techs who fix NetFinity servers know theirs). But there’s such thing as too much importance. I don’t let Apple certified techs come onsite to fix our Macs anymore at work, because I got tired of them breaking other things while they did warranty work and having to fix three things after they left. I know their machines better than they do. That makes me irreplaceable. A little job security is good. Too much job sercurity is bad, very bad. I’ll be doing the same thing next year and the year after that. It’s good to be able to say, “Call somebody else.” But that’s his problem, not his company’s or his customers’.

~~~~~~~~~~

From: rock4uandme
To: dfarq@swbell.net
Sent: Wednesday, October 25, 2000 1:22 PM
Subject: i`m having trouble with my canon bjc-210printer…

i`m having trouble with my canon bjc210 printer it`s printing every thing all red..Can you help???
 
 
thank you!!    john c
 
~~~~~~~~~

Printers aren’t my specialty and I don’t think I’ve ever seen a Canon BJC210, but if your printer has replacable printheads (some printers make the printhead part of the ink cartridge while others make them a separate component), try replacing them. That was the problem with the only Canon printer I’ve ever fixed.
 
You might try another color ink cartridge too; sometimes those go bad even if they still have ink in them.
 
If that fails, Canon does have a tech support page for that printer. I gave it a quick look and it’s a bit sketchy, but maybe it’ll help. If nothing else, there’s an e-mail address for questions. The page is at http://209.85.7.18/techsupport.php3?p=bjc210 (to save you from navigating the entire www.ccsi.canon.com page).
 

I hope that helps.

Dave
 
~~~~~~~~~~
 

From: Bruce Edwards
Subject: Crazy Win98 Networking Computer Problem

Dear Dave:

I am having a crazy computer problem which I am hoping you or your readers
may be able to give me a clue to.  I do have this posted on my daily
journal, but since I get very little traffic, I thought your readership or
yourself may be able to help.  Here’s the problem:

My wife’s computer suddenly and inexplicably became very slow when accessing
web sites and usually when accessing her e-mail.  We access the internet
normally through the LAN I installed at home.  This goes to a Wingate
machine which is connected to the aDSL line allowing shared access to the
internet.

My computer still sends and receives e-mail and accesses the web at full
speed.  Alice’s computer now appears to access the web text at about the
speed of a 9600 baud modem with graphics coming down even more slowly if at
all.  Also, her e-mail (Outlook Express) usually times out when going
through the LAN to the Wingate machine and then out over the internet. 
The LAN is working since she is making a connection out that way.

File transfer via the LAN between my PC and hers goes at full speed.
Something is causing her internet access to slow to a crawl while mine is
unaffected.  Also, it appears to be only part of her internet access.  I can
telnet out from her computer and connect to external servers very fast, as
fast as always.  I know telnet is just simple text, but the connection to
the server is very rapid too while connecting to a server via an http
browser is much much slower and then, once connected, the data flows so slow
it’s crazy.

Also, dial-up and connect to the internet via AOL and then use her mail
client and (external to AOL) browser works fine and is as speedy as you
would expect for a 56K modem.  What gives?

I tried reinstalling windows over the existing set-up (did not do anything)
and finally started over from “bare metal” as some like to say.  Reformat
the C drive.  Reinstall Windows 98, reinstall all the drivers, apps, tweak
the configuration, get it all working correctly.  Guess what?  Same slow
speed via the aDSL LAN connection even though my computer zips out via the
same connection.  Any suggestions?

Sincerely,

Bruce W. Edwards
e-mail:  bruce@BruceEdwards.com
Check www.BruceEdwards.com/journal  for my daily journal.

Bruce  🙂
Bruce W. Edwards
Sr. I.S. Auditor  
~~~~~~~~~~

From: Dave Farquhar [mailto:dfarq@swbell.net]Sent: Monday, October 23, 2000 6:16 PM
To: Edwards, Bruce
Cc: Diana Farquhar
Subject: Re: Crazy Win98 Networking Computer Problem

Hi Bruce,
 
The best thing I can think of is your MTU setting–have you run any of those MTU optimization programs? Those can have precisely the effect you describe at times. Try setting yor MTU back to 1500 and see what that does. While I wholeheartedly recommend them for dialup connections, MTU tweaking and any sort of LAN definitely don’t mix–to the point that I almost regret even mentioning the things in Optimizing Windows.
 
Short of that, I’d suggest ripping out all of your networking protocols and adapters from the Network control panel and add back in TCP/IP and only the other things you absolutely need. This’ll keep Windows from getting confused and trying to use the wrong transport, and eliminate the corrupted TCP/IP possibility. These are remote, but possible. Though your reinstall should have eliminated that possibility…
 
If it’s neither of those things, I’d start to suspect hardware. Make sure you don’t have an interrupt conflict (rare these days, but I just saw one a couple weeks ago so I don’t rule them out). Also try swapping in a different cable or NIC in your wife’s machine. Cables of course go bad more frequently than NICs, though I’ve had horrible luck with cheap NICs. At this point I won’t buy any ethernet NIC other than a Bay Netgear, 3Com or Intel.
 
I hope that helps. Let me know how it goes for you.

Dave 
~~~~~~~~~~
From: Bruce Edwards

Hi Dave:
 
Thank you for posting on your web site. I thought you would like an update.
 
I verified the MTU setting was still at 1500 (it was).  I have not used one of the optimizing programs on this PC.
 
I removed all the adapters from the PC via the control panel.  Rebooted and only added back TCP/IP on the Ethernet card. 
 
I double checked the interrupts in the control panel, there do not appear to be any conflicts and all devices report proper function.
 
I still need to 100% verify the wiring/hubs.  I think they are O.K. since that PC, using the same adapter, is able to file share with other PCs on the network.  That also implies that the adapter is O.K.
 
I will plug my PC into the same hub and port as my wife’s using the same cable to verify that the network infrastructure is O.K.
 
Then, I’ll removed the adapter and try a different one.
 
Hopefully one of these things will work.
 
Cheers,
 
Bruce
~~~~~~~~~~

This is a longshot, but… I’m wondering if maybe your DNS settings are off, or if your browser might be set to use a proxy server that doesn’t exist. That’s the only other thing I can think of that can cause sporadic slow access, unless the problem is your Web browser itself. Whichever browser you’re using, have you by any chance tried installing and testing the other one to see if it has the same problems?
 
In my experience, IE 5.5 isn’t exactly the greatest of performers, or when it does perform well, it seems to be by monopolizing CPU time. I’ve gotten much better results with IE 5.0. As for Netscape, I do wish they’d get it right again someday…
 
Thanks for the update. Hopefully we can find an answer.

Dave 
~~~~~~~~~~ 

Abandoned intellectual property

Abandoned Intellectual Property. I read a piece on this subject at OSOpinion over the weekend, and I’ve been thinking about it ever since. There are, of course, a lot of people calling for abolition of copyright or radical changes. This is, believe it or not, one of the tamer proposals I’ve read.

I’m definitely of two minds on this one. Take my first ever publication for money, in 1991. Compute Magazine, before Bob Guccione had managed to totally ram it into the ground, opted to buy my spring break project I collaborated on with a friend. We were writing a video game for the Commodore 64 and 128 and we were getting tired of trying to draw the title screen manually with graphics commands (bad enough on the 128 which had Basic commands to do such things, but on the 64 you were talking peeks and pokes all over the place–someone really should have written this thing back in 1982!) so we wrote a program to do the work for us. You loaded the sprites, moved ’em around, hit a key, and it gave you the Basic code to re-create the screen, suitable for inclusion in your program. We never finished the game, but we got a cool $350 and international recognition (OK, so it was a dwindling audience, but how many high school kids can say they’re published authors at age 16?).

Now, the problem. General Media whittled Compute down until it was basically just another PC mag, abandoning the multiplatform support that made it so great (I read about my beloved Commie 8-bits but still got the opportunity to learn about Macs, Amigas and PCs–what could be better?), market share continued to dwindle, and eventually Guccione and GM sold out to Ziff-Davis, who fulfilled your subscription with a choice of mags (I remember I opted for PC/Computing). So the copyright went to Ziff-Davis, who never did anything with the old Compute stuff. A few years later, Ziff-Davis fell on hard times and eventually hacked itself up into multiple pieces. Who owns the old Compute stuff now? I have no idea. The copyrights are still valid and enforcable. I seriously doubt if anyone cares anymore whether you have the Nov. 1991 issue of Compute if you’re running MOB Mover on your 64/128 or emulator, but where do you go for permission?

The same goes for a lot of old software. Sure, it’s obsolete but it’s useful to someone. A 68020-based Mac would be useful to someone if they could get software for it. But unless the original owner still has his/her copies of WriteNow, Aldus SuperPaint and Aldus Persuasion (just to name a few desirable but no-longer-marketable abandoned titles) to give you, you’re out of luck. Maybe you can get lucky and find some 1995 era software to run on it, but it’ll still be a dog of a computer.

But do we have an unalienable right to abandoned intellectual property, free of charge? Sure, I want the recordings Ric Ocasek made with his bands before The Cars. A lot of people want to get their hands on that stuff, but Ocasek’s not comfortable with that work. Having published some things that I regret, I can sympathize with the guy. I like how copyright law condemns that stuff to obscurity for a time. (Hopefully it’d be obscure in the public domain too because it’s not very good, but limiting the number of copies that can exist clinches it.)

Obscurity doesn’t mean no one is exploited by stealing it. I can’t put it any better than Jerry Pournelle did.

I don’t like my inability to walk into record stores and buy Seven Red Seven’s Shelter or Pale Divine‘s Straight to Goodbye or The Caulfields’ Whirligig, but I couldn’t easily buy them in 1991 when they were still in print either. But things like that aren’t impossible to obtain: That’s what eBay and Half.com are for.

For the majority of the United States’ existence, copyright law was 26 years, renewable for another 26. This seems to me a reasonable compromise. Those who produce content can still make a living, and if it’s no longer commercially viable 26 years later, it’s freely available. If it’s still viable, the author gets another 26-year-ride. And Congress could sweeten the deal by offering tax write-offs for the premature release of copyrighted material into the public domain, which would offer a neat solution to the “But by 2019, nobody would want WriteNow anymore!” problem. Reverting to this older, simpler law also solves the “work for hire” problem that exploits musicians and some authors.

All around, this scenario is certainly more desirable for a greater number of people than the present one.

From: Bruce Edwards

Dear Dave:

I am having a crazy computer problem which I am hoping you or your readers may be able to give me a clue to.  I do have this posted on my daily journal, but since I get very little traffic, I thought your readership or
yourself may be able to help.  Here’s the problem:

My wife’s computer suddenly and inexplicably became very slow when accessing web sites and usually when accessing her e-mail.  We access the internet normally through the LAN I installed at home.  This goes to a Wingate machine which is connected to the aDSL line allowing shared access to the internet.

My computer still sends and receives e-mail and accesses the web at full speed.  Alice’s computer now appears to access the web text at about the speed of a 9600 baud modem with graphics coming down even more slowly if at
all.  Also, her e-mail (Outlook Express) usually times out when going through the LAN to the Wingate machine and then out over the internet.  The LAN is working since she is making a connection out that way.

File transfer via the LAN between my PC and hers goes at full speed. Something is causing her internet access to slow to a crawl while mine is unaffected.  Also, it appears to be only part of her internet access.  I can
telnet out from her computer and connect to external servers very fast, as fast as always.  I know telnet is just simple text, but the connection to the server is very rapid too while connecting to a server via an http
browser is much much slower and then, once connected, the data flows so slow it’s crazy.

Also, dial-up and connect to the internet via AOL and then use her mail client and (external to AOL) browser works fine and is as speedy as you would expect for a 56K modem.  What gives?

I tried reinstalling windows over the existing set-up (did not do anything) and finally started over from “bare metal” as some like to say.  Reformat the C drive.  Reinstall Windows 98, reinstall all the drivers, apps, tweak the configuration, get it all working correctly.  Guess what?  Same slow speed via the aDSL LAN connection even though my computer zips out via the
same connection.  Any suggestions?

Sincerely,

Bruce W. Edwards

~~~~~~~~~~

Hi Bruce,

The best thing I can think of is your MTU setting–have you run any of those MTU optimization programs? Those can have precisely the effect you describe at times. Try setting yor MTU back to 1500 and see what that does. While I wholeheartedly recommend them for dialup connections, MTU tweaking and any sort of LAN definitely don’t mix–to the point that I almost regret even mentioning the things in Optimizing Windows.

Short of that, I’d suggest ripping out all of your networking protocols and adapters from the Network control panel and add back in TCP/IP and only the other things you absolutely need. This’ll keep Windows from getting confused and trying to use the wrong transport, and eliminate the corrupted TCP/IP possibility. These are remote, but possible. Though your reinstall should have eliminated that possibility…

If it’s neither of those things, I’d start to suspect hardware. Make sure you don’t have an interrupt conflict (rare these days, but I just saw one a couple weeks ago so I don’t rule them out). Also try swapping in a different cable or NIC in your wife’s machine. Cables of course go bad more frequently than NICs, though I’ve had horrible luck with cheap NICs. At this point I won’t buy any ethernet NIC other than a Bay Netgear, 3Com or Intel.

I hope that helps. Let me know how it goes for you.

Amiga influence on Linux

Amiga lives! (Well, sort of). When it comes to GUIs, I’m a minimalist. Call me spoiled; the first GUI I used was on a 7.16-MHz machine with a meg of RAM, and it was fast. Sure, it wasn’t long before software bloat set in and I had to add another meg, and then another, but at a time when Windows 3.1 was running like crap on 4 megs and only decently on 8, I had 6 megs on my Amiga and didn’t really know what to do with all of it. So I left 3 megs available to the system, ran a 3-meg ramdisk, and all was well with the world. Until Commodore’s raw dead fish marketing caught up with it and pulled it and the company under.
Under Linux, KDE and GNOME look good, but they run slower than Windows on my PCs. And I like the idea of my P120 being a usable box. I can do that under Linux, but not with KDE as my Window manager. There’s IceWM, which is nice and lean, and there’s xFCE, which resembles HP’s implementation of CDE (and also resembles OS/2, bringing back fond memories for me–why is it everything I like is marketed as raw dead fish?), and now, two years after its release, I’ve discovered AmiWM.

AmiWM (http://www.lysator.liu.se/~marcus/amiwm.html) is a clone of the Amiga Workbench, the Amiga’s minimalist GUI. It’s small and fast and reminds me of the good old days when computers were computers, and didn’t try to be CD players, dishwashers, toaster ovens, televisions, and the like. For an aging PC (or for a new one that you want to run as quickly as possible–hey, you must be mildly interested in that, seeing as you’re reading my site and that’s my specialty), this one’s hard to beat.