What is Spectrum, or Charter Spectrum?

What is Spectrum, or Charter Spectrum?

What is Spectrum? Charter Spectrum, or simply Spectrum, is a new name to many parts of the country. Spectrum is the brand name for cable, Internet and phone service from Charter Communications.

Although Charter started using the Spectrum name prior to its merger, the name Spectrum gained prominence as a result of the second, fourth, and sixth-largest cable operators in the United States merging in 2016. Post-merger Charter is now a Fortune 100 company.

Read more

Why you can’t get to Google and Facebook on AT&T U-Verse

If you have AT&T U-Verse, from time to time you may have issues with Facebook or Google sites like Youtube not working, while the rest of the Internet works fine.

The solution is simple but non-obvious: Disable IPv6.

Read more

Does AT&T U-Verse drop connections like DSL?

I got this question anonymously, but it’s a fair question: Does AT&T U-Verse drop connections like DSL?

In my experience, over the 3½ years I’ve had it, sometimes. But not nearly as often.

Read more

How to size your Internet connection

So I understand ISPs are upselling connection speeds saying it’ll make Netflix work better. That’s a nice theory. But if you’re already over 10 megabits, there’s a decent chance your connection speed won’t do much for Netflix at all. Here’s how to size your Internet connection. Read more

How to ensure you never get another Windows tech support scam call again

How to ensure you never get another Windows tech support scam call again

I haven’t received a fake Windows tech support call in a very long time. A couple of the operations doing this have been shut down, but based on the continued popularity of the things I’ve written about them, I wonder if some people are still getting them.

That makes me reluctant to block them, just in case they call me again, but if you’re getting those calls and want them to stop, I can tell you how to do that.

Read more

How to save money on tech

CNN offered up some good tips on saving money on tech. But of course I want to analyze and comment on it myself. Anything else would be out of character. Here’s how I save money on tech.

Read more

Things I wish I’d known about AT&T U-Verse before I signed up

Things I wish I’d known about AT&T U-Verse before I signed up

As I wrote earlier this week, I’m a new AT&T U-Verse customer. Prior to that, I was using old-school POTS with a DSL connection. Between the phone service, DSL, and long-distance calls, I was spending around $75 a month. So it looked like I could switch to U-Verse with the 250-minute voice plan and 3-megabit Internet, save some money, and get a bit of an upgrade in connection speed.

I was mostly correct.

Read more

Back in business after a 20-hour hiatus

A routine upgrade to AT&T U-Verse ended up being anything but. The good news, however, is that everything works now, and I have a much faster upstream connection than I ever had before. If the blog is faster now, that’s why.

Read more