Name-brand memory vs. generic

The difference between brand-name RAM and commodity RAM. I’ve been seeing a lot of questions along the lines of, “Do I really have to buy name-brand memory when I can find memory for half the price on PriceWatch?” on message boards lately. I talked about memory some in Memory-buying secrets, but I didn’t really go into the difference between generic/commodity/broker memory and the expensive stuff.

There are three factors that go into the quality of a memory module: the quality of the chips, the quality of the printed circuit board (PCB), and manufacturing.

When memory chips are made, they are tested. A memory chip that runs at or below spec gets classified as an A-grade chip. Chips with minor defects are classified as C-grade chips and shouldn’t be used in PCs.

Memory manufacturers will also charge varying amounts based on how much testing they do for the chips. Top-tier chips are guaranteed to have a failure rate of .1% or less–we’re talking one in a thousand chips failing here.

The least expensive chips aren’t tested at all.

The only way to ensure you’re getting these best-of-the-best chips is to buy name-brand memory. The best way to ensure you’re getting C-grade or untested chips is to buy the cheapest module you can find.

Inexpensive PCBs use a four-layer design, with signal layers on the outside, and power and ground sandwiched inside. This is inexpensive to produce and easy to repair. Unfortunately, this design leaves you open to signal noise, which can corrupt the data stored in the chip, and lead to unpleasant things like BSODs.

A better approach is to put the signal layers inside, and put power and ground on the outside, protecting them. Better still is a six-layer design, which adds two more ground layers for even better isolation. The higher the memory speed, the more important this extra isolation becomes.

You can sometimes tell the difference between a 4-layer and a 6-layer board by looking at it under a strong light. By turning it slowly, you can isolate discrete layers with the naked eye. However, it’s impossible to tell the difference between power, ground, and signal layers with the naked eye.

Name-brand vendors use high-quality PCBs. Some even proudly proclaim it when they use 6-layer boards. Again, the best way to get a poorly designed 4-layer board is to buy the cheapest memory you can find.

The third factor is assembly. When soldering chips to PCBs, things can go wrong. Trust me. I’m very good at demonstrating. While no one puts together memory modules by hand (I hope), my plumber-like soldering skills make me appreciate good equipment. Quality solder joints are bright and shiny, and they’re applied very quickly. Intermittent solder joints cause problems, and they’re maddening.

Kingston puts every module through rigorous testing. Other name-brand manufacturers test as well. When you don’t even know who made your module, it’s impossible to know whether it’s had the proper testing. Putting it in a PC and watching the BIOS check is not proper testing. Memory has to be very far gone to fail that test.

Miscellaneous computer memory.
The module on the right has Samsung chips on it, but that doesn’t necessarily mean it was made by Samsung. I’d be fine with putting the HP module directly below it in a PC, though. The same goes for the Kingston module at the top of the image.

Frequently vendors will advertise Micron memory or NEC memory. A Micron or NEC stamp on the chips doesn’t necessarily mean they manufactured the module! Be sure to find out who assembled the module–they usually stamp the PCB, or they put a sticker on the module itself. If you find a so-called Micron module on Pricewatch for half the price that Crucial is asking (Crucial is a division of Micron), chances are it’s a no-name module that just happens to have Micron chips on it.

So, does it really make a difference?

As an IT professional by day, I work on a large network–roughly 700 PCs. I’ll conservatively estimate that farm of PCs has 1,000 memory modules collectively. We buy name-brand memory (Crucial, Kingston, Viking or Simple) exclusively. We buy PCs from Micron, so they have Crucial modules in them. Macintoshes generally come with Crucial or IBM modules.

A typical memory module has 8 chips on it, and it only takes one bad chip to make the whole module bad. I’ve seen two bad memory modules cross my desk–so we’re talking two bad chips out of a batch of 8,000. So if you’re buying a single module for a home PC, your chances of getting a lemon are pretty slim if you get a good name brand.

For my own use, I buy name-brand memory modules. Usually this means Crucial; I got a great deal over the summer on some PNY memory so I bought a couple of sticks. I use high-quality memory, I don’t overclock, and I generally don’t run experimental software. I almost never get a BSOD or an illegal operation error, even when running Windows 95 or 98. I reboot my Windows 9x boxes about once a month on average, and half the time that’s because I installed or uninstalled something and it requires me to reboot. To give you an idea how I use PCs, at the moment I have seven applications running, with 11 windows open between them, and two TSRs running. That’s my idea of moderate use.

I’d rather have 64 megs of Crucial memory than a gig of the cheap stuff. Hopefully now you see why.

12/18/2000

Fixing a troublesome hard drive. Some time ago, one of my church’s staffers handed me a 10-gig Western Digital hard drive he couldn’t get working. “When you have time,” he said. I took it home, set it on my desk and promptly forgot about it, until yesterday, when I was helping someone out with setting jumpers a WD drive and I remembered I had a recent WD drive…

So I threw it in my Dual Celeron-366, which has sort of become my testbed system, to see what I could get from it. The system detected it fine. Good. Try booting… I find that EZ-Drive utility that everyone installs, even though with a plug-in UDMA card (and I know they use those) there’s no need for it. With a recent BIOS there shouldn’t be any need for it, unless you’ve got flaky BIOSes like me. But we won’t go there. But it doesn’t boot. Boot off a floppy, run FDISK, and I find a 9.7 GB non-DOS partition.

I call to verify whether the drive has any valuable data on it. None? Low-level format time.  I download Western Digital’s utility suite and run its quick test. It passes with flying colors. WD doesn’t offer a true low-level format, but the utilities can zero out the drive. Close enough. That’ll get rid of EZ-Drive.

And now, an editorial statement, if I may. Western Digital makes the most overrated hard drives in existance. I’ll daresay Western Digital hard drives are the most overrated piece of computer hardware, period. In my experience, I’ve found Quantums and Maxtors and IBMs to be faster, and I’ve had less trouble with them.

And speaking of EZ-Drive, do the manuals that come with new retail-packaged hard drives tell you you have to install it? I confess, I usually buy bare OEM drives since they’re cheaper, and the last couple of times I’ve bought retail kits for work, I did the stereotypical male thing and didn’t read the instructions. Seeing as I could have written the instructions, I didn’t see the need. Come to think of it, I almost never read the instructions unless I’m just totally out of my league (like when I was learning Linux). I learn more that way.

As I was writing this, the zeroing finished, no bad sectors, and I partitioned the drive and SYSed it. Good deal.

Optimizing Windows. Curtis Horn writes in that Amazon’s selling it (to him at least) for $7.50. No one’s making any money at that price, but hey. It might be Amazon experimenting with supply and demand again, who knows. But if you’ve been putting it off, now’s a good time to get it (assuming the price is still good and shipping doesn’t end up being 20 bucks). The link’s to the left, as always.

Computer Shopper UK. Chris Miller warns me that features don’t stay up there forever, so if you want the first installment of the “Optimise Your PC” series, I suggest you get over there quickly and print yourself a copy.

A Mac Norton Antivirus tip

Mac Norton AntiVirus tip. If this affects you, you probably already know this, but just in case, I’ll metnion it. NAV under Mac OS 9 isn’t exactly reliable. Its autodetection of installing software (so it can offer to disable itself during the process) likes to crash the system. The conventional advice of rebooting without extensions to install software is no longer a suggestion in this environment. It’s a must.

I don’t like having antivirus software running all the time personally (it slows down systems something fierce and I find it preferable to just not engage in high-risk activities because sometimes things slip past antivirus software–I’ve always thought it’s better to promote responsible behavior than it is to try to make irresponsible behavior safe), but sometimes that’s unavoidable, e.g. in corporate environments where there are policies mandating such things.

Weird day yesterday. My boss and I had talked about moving me on to bigger and better things. Yesterday was the day. I totally forgot. I was wondering about mid-day why I hadn’t had anything to do when someone else mentioned it. Oops. So now I’m Office 2000 Deployment Czar. Sort of. Yuck. Didn’t I see a pile of IBM Selectrics somewhere…?

And then this… My songwriting partner asks about the feasibility of writing an original Christmas song for the Christmas Eve 11 pm service. Ooh. Is there such thing as an original Christmas song? But this is like being asked to write a song for your best friend’s wedding or something, so if there’s a way to still write an original Christmas song, I’ll find it.

~~~~~~~~~~

From: “Gary Mugford” <mugford@nospam.aztec-net.com>
Subject: The definition of rich
David,

  From the Great White North, have a great holiday season. We struggle
away ourselves, having already had the holiday
back in October.

  Your pastor’s saying brought back a memory of something I wrote way back
in Grade 9. Haven’t changed belief in it much
since then. It was a poetry assignment in English that was supposed to
combine traditional and non-traditional form.
It’s lousy, but I’ve never written a poem since then. To me, I’d done
better than I could ever do again. And since I had
the marks to afford it, I declined to ever write another poem. Schmaltzy,
yeah. Crazy for sure. But i’s gotta be me!

  I unabashedly give you …

The Richest Man in the World

“Rich,” he said, “That’s what I’ll be!”
“I’ll own the world, just you wait and see!”

And then he met her.

And his world started to shrink, not grow larger.
And his wallet grew thinner, not fatter.

As the years passed by,
and life passed unto death,
there came to be erected
in the Olde Church graveyard,
a tombstone bearing an inscription,

“Here lies a very, very rich man.
She loved him.”
~~~~~

Poetically, sure, there’s room to criticize it, but that doesn’t change the
message one bit. That is the coolest thing I’ve read in a long time. Thanks!
~~~~~~~~~~

From: “Don Armstrong” <darmst@nospam.yahoo.com.au>
Subject: Ergonomic thingies

Dave, have you checked out 3M’s CWS (Computer Workstation Solutions) site, particularly their Ergonomics section, and particularly what they call their Renaissance Mouse?

It’s at http://www.3m.com/cws/index.html

Now, the “Renaissance Mouse” obviously owes a lot of its ancestry to gamer’s joysticks, but it seems to me to make a lot of sense when I play-act going through the motions of using it. There are other things there – like gel-filled wrist-rests – that also make sense. I’ve used them before, and they help.

Regards, Don Armstrong
~~~~~

I just checked the site. The renaissance mouse looks much like the old
third-party joysticks people bought for Atari 2600 consoles. Definitely
interesting. I may be putting my credit card to use…

Thanks!

~~~~~~~~~~

From: Edwards, Bruce
Subject: Ripping audio

Hi Dave:

I noticed that yesterday you talked about ripping audio from your CDs.  What sound card do you recommend as a good choice for encoding audio from LPs to either WAV or MP3 format?  I am interested in (when I build my next PC in about three to four months) getting a sound card that will provide excellent fidelity from an analog line in source.  I know there will then be interference issues within the PC too, are certain sounds cards more immune to this than others?

Thanks for any comments.

By the way, I ordered you book off Amazon last Friday and they were selling it for 50% off list.

Sincerely,

Bruce

~~~~~

It’d be really hard to beat the Sound Blaster Live! series (just avoid the Value version of the card, now discontinued). The card itself has excellent sound quality, and a much larger number of capacitors on it than I’m used to seeing these days, which will cut down on excess noise. The sound inputs are outstanding as well. The only way you’ll do better would be to get a truly professional-grade audio card, such as those from Digital Audio Labs (but you’ll pay more for it and you’ll have a card with zero multimedia capability–no MIDI, no nothing).
 
I see as well that the book’s at 50% off list. I wonder if that means it’s nearing the end of the line? It’s still at 20% off in the UK, which is where my sales are anyway, so if it stays in print there I’m in good shape.

HappyThanksgiving, 2000 edition

Happy Thanksgiving. Mail and everything will wait. I just got home from Thanksgiving Eve services and I’m getting ready to hit the road. I’m not taking a computer with me. Not sure yet what day I’m coming back. Bad for readership, I know, but it’s not like there’ll be much these next few days to write about anyway.

Expect me back in full force Sunday. I may do a short shrift Saturday. I’ll part with a paraphrase from pastor: If you’re grateful, you’re rich, no matter what you have or don’t have.
So, on that note, may God grant us grateful hearts for this great day. Enjoy it, and I’ll be back with you soon.

AMD roadmap and analysis. Finally! Something to analyze. AnandTech posted AMD’s roadmap for the next couple of years sometime yesterday (I missed it). With AMD saying again and again that they aren’t a chipset company, I’m starting to wonder… Why not bring in the necessary engineers to make good, really good chipsets, then outsource manufacturing to NatSemi and/or IBM? That saves AMD’s precious fab capacity–capacity that’s sorely needed to produce profitable CPUs and flash memory–and reduces their dependence on VIA, SiS and ALi, of which only VIA has any kind of a decent track record of late.
Of course, this arrangement would make chipsets even less profitable, which is one of the reasons AMD tries to stay out of that business, but the better your chipsets, the more CPUs you’ll sell. AMD’s currently selling every CPU they can make, but that won’t necessarily last forever. They need to build another fab, and they need to start taking measures now to ensure that there’ll be sufficient demand once that fab is up and going to sell every chip the new fab is capable of producing.

Nothing happened yesterday for me to analyze? That sure doesn’t happen often. I still remember a personality test I took a couple of years ago (I have a friend to thank for reminding me of that test). At my worst, I can be described in two words: overdominant overanalysis.

But yesterday provided next to nothing in the way of analysis fodder. Slow news day. At work, I planned upcoming projects with some higher-ups. And I built shelves. Hey, mindless work is good for you occasionally. One of the women in the office walked by as we were assembling the shelves and said, “I’ll bet you guys love Christmas.” Heh. Except for one thing. I’m single, and the guy I was working with is married but hasn’t started his family yet. So Christmas doesn’t consist of building all that much stuff. But it made me wonder. Do guys start families for the sake of starting families, or to get an excuse to put together and play with toys?

There’s mail. But I’m out of time this morning. As some of you know, I hand mail off to my sister to post, in order to cut down on my keystrokes and mouse movements and give my wrists a break. I suspect Di’s left town for the holiday already, so I’ll see about handling the mail myself tonight, before I skip town for a couple of days. I’ll try to post something while I’m gone, but I won’t have any way of reading my mail on the road.

Mouse cursor troubleshooting

Sorry, keyboard secrets will have to wait. No time. But here’s something else.

Case of the disappearing cursor. Maybe you’re lucky and you’ve never seen this, but sometimes the cursor will disappear inside text boxes in Windows NT (and presumably 9x). The solution is to reinstall your video driver — preferably a newer version.

I’ll be back in a bit. I’ve got some cool hotkey tricks. You don’t have to buy a new Microsoft keyboard to have keyboard access to things like the My Computer icon. For that matter you don’t have to buy a new keyboard to get a Windows key either, if you’re an old-timer like me still using an old 101-key PS/2 keyboard (the keyboards of today just aren’t nearly as good as the ones IBM and Lexmark made 12 or 13 years ago–of course, they also cost 10% of what those keyboards cost new).

I’ll spill the beans later this morning.

The joy of teaching

The joy of teaching. Remember that Pentium-75 that was limping along under Windows NT’s heavy yoke? She didn’t complain to me about it (probably because she knew I did a lot to try to make it usable), but she did complain to some other people. One of the other IT guys did some lobbying. And when I said that a Mac would be an improvement over that thing, it got some people’s attention. (I’m not exactly known as a Mac zealot at work. Some call me exactly the opposite.) So she got another machine.
Well, as it turns out, she’s taking a class titled Management of Information Systems. She called me up yesterday to ask me a few questions relating to the class. Sure, says I. She asked about a mainframe’s place in a Webcentric world, which really made me think. I’m not of the mainframe generation, and I left the computer science program at the University of Missouri because the only thing they were interested in cranking out at the time were IBM System 370 administrators who knew VM/CMS and JCL. Gag me. I’d rather use and fix Macs. But retrofitting certainly makes more sense than outright replacement in many cases.

Then she asked about NCs. I laughed, because my now-defunct Linux book was to have a chapter about NCs in it (and how to roll your own). “Why didn’t they catch on?” she asked. Two reasons, I said. Poor marketing, for one. Larry Ellison assumes that everyone hates Microsoft as much as he does, so he releases this overpriced box and says little about it other than “Not Microsoft.” The second reason, of course, is versatility. People like the versatility of their PCs. NCs have none.

Then she asked a sharp question. “Isn’t this the same thing we do with Reflection?” (Reflection is a very high-priced VTxx terminal emulator from WRQ, Inc. that we use to connect to a cluster of VMS boxes.) Ah, she gets it! Yes, only NCs pull Windows and Windows applications (or another GUI and GUI applications) instead of text-based programs.

“This stuff doesn’t even seem real,” she said at one point. “And here you are, talking right off the top of your head about it.” But at the end of the conversation, she seemed to get it.

And that’s what’s cool about writing books or maintaining a Web site. Lighting up the darkness. Making the unfamiliar make sense. Or at least a little more sense.

My phone was ringing off the hook today. I made a comment about my popularity rising. One of my office-mates suggested I run for president. Well, I said, I couldn’t do any worse of a job of carrying Florida… But I won’t be of legal age until 2012.

I guess that’s the last thing I have to look forward to. At 16 you can drive. At 17 you can get into R-rated movies. At 18 you can vote. At 21 you can drink. At 25, your insurance rates go down. And at 35, you can run for president.

~~~~~~~~~~
Dave,

I remembered seeing an article a while back concerning this person’s issue:

http://www.aceshardware.com/Spades/read.php?article_id=15000166

It is an optimization guide for the K6-2+ (also K6-III+, but not
explicitly stated) processors, and it includes a board compatibility guide.

According to the guide, the FIC VA-503+ will only support the new
processors with a beta bios (doesn’t mention specific versions) and revision 1.2 of the board.

I’m CC’ing a copy of this to Curtis.

Sincerely,

Dustin D. Cook, A+
 
~~~~~

Thanks!
 
I didn’t get this message, except when Curtis replied to me. I’ll have to investigate.
 
Thanks much for the tip.
~~~~~~~~~~
 

Doesn’t anybody else feel impelled to mention that a 50MHz (for in this case >12.5%) speed gain is completely valueless? As you surely know, Dave, in ordinary use people don’t usually notice any speed change that’s much finer than 2x. I’d take a 12%-faster CPU and pop it into my system if 1) somebody gave it to me for nothing, and 2) it was a no-brainer plop-in install. Otherwise, there are better uses for $60. Ya think?

Peter A. Moore
ITS Engineer
Precision IT, a division of Precision Design Systems

in reference to:
http://thesiliconunderground.editthispage.com/2000/11/05
~~~~~
My understanding was he wanted to get that CPU because he was using his 400 MHz CPU in another system.

Yes, you are entirely right, a 50 MHz gain generally isn’t worth it. You could make an argument for when it’s a 50 MHz gain accompanied by something else, say, an upgrade from a K6-2/400 to a K6-III/450, in which case you’d get a larger gain, maybe 25-35 percent, due to on-chip cache. But with CPU speed being a fairly small factor in overall system performance, that 35% increase definitely won’t work miracles.

When upgrading a system, I generally attack system RAM and the hard drive first. It’s amazing what a difference dropping in a 7200-rpm hard drive makes. I recently made a P200 boot Win95 in 15 seconds by replacing the drive, dropping in another 64 megs of RAM, then doing a fresh Windows installation and tweaking msdos.sys. Very nice.

Good observation. Thanks.

Windows NT on hardware it has no business on

A partial retraction. OK, Southwestern Bell isn’t responsible for all my missing mail. I had a second POP3 client running that I forgot about, which was grabbing some of my mail. But my computer couldn’t find a DHCP server all day, so even though one problem wasn’t their fault, another one was. So I’m still gonna write Casey Kassum with a request and dedication: Todd Rundgren’s “I Hate My Frickin’ ISP,” dedicated to my beloved Southwestern Bell.

Running, uh, no, executing Windows NT 4.0 on a Pentium-75 with 16 MB RAM. Disclaimer: Before you start thinking things that include my name and words like “crack” or “LSD,” let me state emphatically that this was not my idea. I was only following orders. (I’m not on drugs. I’m not nuts–I’m certifiably sane. I’m not even depressed.) All that clear? Good.

That said, the stated minimum hardware requirements for NT 4 are a 486 CPU with 12 MB RAM. And I did once build a print server out of an old IBM PS/2 that had a 486SLC2/50 CPU and 16 megs of RAM. Hey, I was young and I needed the money, OK? Besides, it was a very experimental time and I didn’t think anybody would get hurt…

OK, I’m done turning druggy double entendres.

Needless to say, NT on this machine is anything but pretty. (And I’ll put a marginal machine into service as a server where no one ever interacts with it directly long before I stick one on an end-user’s desk.) The video card in my flagship PC has more memory and processing power. But we’re out of PCs, and this poor girl needs a computer on her desk (though she’s never done anything to deserve this fate), so here’s what I did to try to make life on this machine more tolerable. These tricks work much better on fast machines.

  • Pull out all network protocols except TCP/IP. I also double-checked all TCP/IP settings and made sure the closest DNS server was first on the list.
  • Use a static IP address. The DHCP service uses memory and CPU cycles, and on machines like this, every byte and cycle counts.
  • Remove Office Startup, Find Fast, and LoadWC from Startup. The first two are in the All Users start menu. The last is in the registry. All eat memory and provide no useful functionality.
  • Move the swap file to a second physical hard disk. This machine happened to have a second drive, so I put the swap file there for better performance.
  • Turn off unnecessary services. The Scheduler service and Computer Browser service normally aren’t needed. If the network never sent out notifications (ours does), I’d also turn off the Messenger service.
  • Remove unnecessary fonts. I won’t do this without her present, since I might inadvertently nuke her favorite font. But if she doesn’t use it, it’s gone.
  • Keep free space above 100 megs. Windows slows to a crawl when forced to live on a drive that’s as crowded as a mosh pit.
  • Defragment! Making matters worse, this drive didn’t seem to have a single file on it that wasn’t fragmented. I ran Diskeeper and there was more red on the screen than at a Cardinals game when Mark McGwire’s chasing home run records.
  • When you have two drives, put the OS on the faster of the two. Unfortunately, the OS is on an ancient Seagate 420-meg drive, with a 2.1-gig drive in as the secondary drive. The roles really should be reversed. When in doubt, the bigger drive is usually faster. The newer drive almost always is. I may just Ghost the OS over to the 2.1-gig drive, then switch them.
  • Switch to Program Manager. She’s probably not comfortable with the old Windows 3.1 interface (I’ve only ever met one person who liked it) so I probably won’t do this, but that’ll save you a couple megs.

Yes, even with these adjustments, it’s still awful. So I’m gonna see if I can dig up some memory from somewhere. That’ll help more than anything. But as tempting as overclocking may be, I won’t do it.

How to get noticed: Get sued

~Mail follows today’s post~

Linux Today antics continue. I see on Jerry Pournelle’s site that they’ve dared him to sue them for libel. Smart move on their part, actually–I remember in my Magazine Publishing class, we raised the question in one session of how to drum up publicity for an upstart that nobody knows or cares about. (Linux Today would certainly qualify as this–it’s small potatoes and obviously knows it.) I raised my hand. My project in the class was a rebel computer mag. I’m sitting there in ripped-up jeans and a Joy Division t-shirt, known among my peers as the managing editor of a student newspaper that had an audience mostly because we baited the big, established paper, and my business plan called for taking this to the next level.

“Get sued,” I said.

Several people laughed. The professor gave me a look he gave often, a look that said, basically, I don’t know yet where you’re going with this, but I’ll humor you.

“It’s cheaper than advertising and it lasts longer,” I continued. “Suddenly, you’re news. People pay attention to you because someone big and important pays attention to you. By the time it manages to get through the courts, you’re either huge or you’re out of business, so it doesn’t matter.”

It made for nice classroom theory. It might work in the real world. But such kamikazee tactics are a sheer sign of desperation that begs the question: Why are they desperate? What do they know that the rest of us haven’t figured out yet?

Chances are, rather than sue, Jerry Pournelle will just solve the problem by eventually not saying a word about Linux at all. Linux zealots never say anything about John C. Dvorak, because Dvorak never says anything at all about Linux. The other lesson Linux Today and the zealots need to learn is that there’s no such thing as bad publicity. Whatever Jerry Pournelle or any other mainstream columnist says contributes to mindshare. Mindshare, not rose-colored glasses, is what wins marketplace battles. It’s not like anyone who knew anything had anything nice to say about the original IBM PC–it won because of sheer mindshare.

This is a tired subject, and I’m dead tired. Time for lunch and a nap.

~~~~~~~~~~

From: “Curtis Horn” <curtishorn@home.com>
Subject: Data recovery and a dumb question.

Hello again Dave, glad to see you posting again. If you don’t remember me I e-mailed you about the compaq I was working on that had memory on the
motherboard.  Regarding the post quoted below:

“Hey, who was the genius who decided it was a good idea to cut, copy and paste files from the desktop?”

Have you tried http://www.officerecovery.com?
I noticed you said you downloaded a recovery program, but you did not say which one, so if this wasn’t it I hope it can still help you.  I found it
a few months back when a paniced friend called me and said he had a report due the next day and that his office document was corrupted.  Luckily, the demo version that I downloaded was able to get the cruicial
> parts of his report (I think you have to pay for the full recovery).  I did have trouble with it crashing also I think but I don’t remember.

On to my question, this is a good one too.  I put together a computer for my roomate and I tried upgrading it. (I’m using this computer now since
mine sucks[acer] and i’m waiting on DDR memory so I can start a new system)
Here is the current configuration:

FIC 503+ Motherboard with 1Mb cache
96 Mb of simms from acer (only had simms that’s why I bought fic, supports 4 simms)
16 Meg pci ati video card (from my old acer also)
and k6-III 400 (also from my acer, was on a powerleap adapter, now removed)
nice atx case from pc club (30$ 🙂
pci sound, 52x cd-rom, 8x4x32 cd-rw, 5.3gig quantum, isa nic card, scsi card for scanner

Got the picture? I mainly use it to play Asherons Call, to schoolwork, e-mail, ect.

So, for the upgrade, i’ve got a 13.6Gig Hd and I’m going to buy a 128meg Dimm since they are SO cheap now.  Here is where I ran into a problem.  I usually check pricewatch and some other sites to keep track of what things cost.  If I want to upgrade the processor on this computer my only option that is worth it is a Higher Mhz k6-3.  The problem is they are expensive.  2 weeks ago I noticed that they were under 60$, so I ordered one, a 450Mhz k6-3.  I ploped it in to my board and the bios comes up, says it’s running at 50Mhz and checks the memory then
stops.  Now, I expected this, because the processor I bought was a MOBILE processor, AND, I made sure my board supported the voltage (2v) and made sure to set it at 2v. But it didn’t boot.  I tried everything, set all the bios settings to default, rebooted, even tried lower than 450Mhz clock speeds. but no, it wouldn’t
work. Unfortunatley they won’t take it back because they EXPECT people to not set their boards to 2v and fry them (and I don’t blame them).  What I’d like
to know is if you know any way to get this to work?

Things I may try are:
taking everything out except the video card, trying dimms instead of simms, tweaking bios so everything is at minimum settings pulling my hair out (which will be hard cause I have thick hair) I know it was foolish, but, If I could get this to work I can put my old system backtogether and give it to my uncle and cousins, who really could use a omputer for school.  Well, thanks for everything, just so you know I’ve always highly recommended your books to everyone I know that is into computers (some have even bought it too) and I look forward to your next work.

                  Curtis

~~~~~~~~~~

I remember your name; I don’t remember the Compaq problem specifically (I rarely do). Good to hear from you again.

I’d heard of OfficeRecovery.com but I don’t know that I’ve ever tried their stuff out. I certainly will. It’s 11 pm and I just called and left a message on her voice mail that someone who read Optimizing Windows and reads my site had a suggestion for something I could try. Weirdest hour in the world, but I wanted to make sure she didn’t delete the corrupt files if she hadn’t
already. (Authorship has its priveliges–we have smart readers who always know something we don’t, and sometimes are willing to share. Thanks!)

Your question may not be too tough, especially since you do have a working CPU. Indicating a 50 MHz CPU speed usually means the BIOS doesn’t recognize
the CPU properly. Go to FIC’s page and download the very newest BIOS. I’ve noticed most of the reputable Super 7 manufacturers have revved their BIOS lately to support AMD’s newer stuff. So get the newest BIOS, flash the board, load setup defaults (if you have a choice between safe and turbo or safe and normal, go safe–I know the 503+ but it’s been a while since I worked with it), then try bringing up a minimal system (new CPU jumpered properly, just a video card, and a pair of SIMMs) and see what appens. Once you get it working, tweak the BIOS settings for better speed and add hardware, using the good engineer’s method of one change at a time.

I checked FIC’s site for VA-503+ BIOSes, and none of them explicitly list 2v MD CPU support, but it’s possible, especially if you have a particularly old revision, that something about the newest BIOS will allow it to work. They did make a lot of changes related to the K6-III in the past.  And you bring up an excellent point: The two things that usually stand in
the way of CPU upgrades are voltage settings and BIOS support. Sometimes, unfortunately, you have one but not the other. Hopefully this time you can
get both; the 503+ is a pretty good board, and a r
arity these days in that it’s AT, takes both SIMMs and DIMMs, and works with reasonably fast CPUs.

If you get it working, be sure to pair it up with good memory. I’ve always recommended Crucial; another reader wrote in this week recommending Mushkin
(www.mushkin.com), which is more expensive but he says his systems run even more stable with it than with Micron/Crucial stuff. Please don’t buy one of
the commodity DIMMs currently running $53 on  PriceWatch; sometimes those work, frequently they appear to work but then give you trouble down the
line.

Thanks for the compliments on the book, I really do appreciate it! I don’t know when I’ll write another right now; I really enjoyed this last magazine
piece and would like to just keep going that route for a while. I’m signed up to do two more and hopefully that’ll lead to still more stuff down the line. These are UK-only, but there’s a possibility I’ll be able to get them published in the States at some point as well. I may have another Web exclusive coming up soon, provided I didn’t burn too many bridges this week.
It’s unpredictable but it makes it more exciting.

Mac mice, PC data recovery

A two-button Mac mouse!? Frank McPherson asked what I would think of the multibutton/scroll wheel support in Mac OS X. Third-party multibutton mice have been supported via extensions for several years, but not officially from Ye Olde Apple. So what do I think? About stinkin’ time!

I use 3-button mice on my Windows boxes. The middle button double-clicks. Cuts down on clicks. I like it. On Unix, where the middle button brings up menus, I’d prefer a fourth button for double-clicking. Scroll wheels I don’t care about. The page up/down keys have performed that function just fine for 20 years. But some people like them; no harm done.

Data recovery. One of my users had a disk yesterday that wouldn’t read. Scandisk wouldn’t fix it. Norton Utilities 2000 wouldn’t fix it. I called in Norton Utilities 8. Its disktool.exe includes an option to revive a disk, essentially by doing a low-level format in place (presumably it reads the data, formats the cylinder, then writes the data back). That did the trick wonderfully. Run Disktool, then run NDD, then copy the contents to a fresh disk immediately.

So, if you ever run across an old DOS version of the Norton Utilities (version 7 or 8 certainly; earlier versions may be useful too), keep them! It’s something you’ll maybe need once a year. But when you need them, you need them badly. (Or someone you support does, since those in the know never rely on floppies for long-term data storage.) Recent versions of Norton Utilities for Win32 don’t include all of the old command-line utilities.

Hey, who was the genius who decided it was a good idea to cut, copy and paste files from the desktop? One of the nicest people in the world slipped up today copying a file. She hit cut instead of copy, then when she went to paste the file to the destination, she got an error message. Bye-bye file. Cut/copy-paste works fine for small files, but this was a 30-meg PowerPoint presentation. My colleague who supports her department couldn’t get the file back. I ride in on my white horse, Norton Utilities 4.0 for Windows in hand, and run Unerase off the CD. I get the file back, or so it appears. The undeleted copy won’t open. On a hunch, I hit paste. Another copy comes up. PowerPoint chokes on it too.

I tried everything. I ran PC Magazine’s Unfrag on it, which sometimes fixes problematic Office documents. No dice. I downloaded a PowerPoint recovery program. The document crashed the program. Thanks guys. Robyn never did you any harm. Now she’s out a presentation. Not that Microsoft cares, seeing as they already have the money.

I walked away wondering what would have happened if Amiga had won…

And there’s more to life than computers. There’s songwriting. After services tonight, the music director, John Scheusner, walks up and points at me. “Don’t go anywhere.” His girlfriend, Jennifer, in earshot, asks what we’re plotting. “I’m gonna play Dave the song that he wrote. You’re more than welcome to join us.”

Actually, it’s the song John and I wrote. I wrote some lyrics. John rearranged them a little (the way I wrote it, the song was too fast–imagine that, something too fast from someone used to writing punk rock) and wrote music.

I wrote the song hearing it sung like The Cars, (along the lines of “Magic,” if you’re familiar with their work) but what John wrote and played sounded more like Joe Jackson. Jazzy. I thought it was great. Jennfier thought it was really great.

Then John tells me they’re playing it Sunday. They’re what!? That will be WEIRD. And after the service will be weird too, seeing as everybody knows me and nobody’s ever seen me take a lick of interest in worship music before.

I like it now, but the lyrics are nothing special, so I don’t know if I’ll like it in six months. We’ll see. Some people will think it’s the greatest thing there ever was, just because two people they know wrote it. Others will call it a crappy worship song, but hopefully they’ll give us a little credit: At least we’re producing our own crappy worship songs instead of playing someone else’s.

Then John turns to me on the way out. “Hey, you’re a writer. How do we go about copyrighting this thing?” Besides writing “Copyright 2000 by John Scheusner and Dave Farquhar” on every copy, there’s this.  That’s what the Web is for, friends.

~~~~~~~~~~

Note: I post this letter without comment, since it’s a response to a letter I wrote. My stuff is in italics. I’m not sure I totally agree with all of it, but it certainly made me think a lot and I can’t fault the logic.

From: John Klos
Subject: Re: Your letter on Jerry Pournelle’s site

Hello, Dave,

I found both your writeup and this letter interesting. Especially interesting is both your reaction and Jerry’s reaction to my initial letter, which had little to do with my server.To restate my feelings, I was disturbed about Jerry’s column because it sounded so damned unscientific, and I felt that he had a responsibility to do better.
His conclusion sounded like something a salesperson would say, and in fact did sound like things I have heard from salespeople and self-promoted, wannabe geeks. I’ve heard all sorts of tales from people like this, such as the fact that computers get slower with age because the ram wears out…

Mentioning my Amiga was simply meant to point out that not only was I talking about something that bothered me, but I am running systems that “conventional wisdom” would say are underpowered. However, based upon what both you and Jerry have replied, I suppose I should’ve explained more about my Amiga.

I have about 50 users on erika (named after a dear friend). At any one moment, there are anywhere from half a dozen to a dozen people logged on. Now, I don’t claim to know what a Microsoft Terminal Server is, nor what it does, but it sounds something like an ’80s way of Microsoft subverting telnet.

My users actually telnet (technically, they all use ssh; telnet is off), they actually do tons of work is a shell, actually use pine for email and links (a lynx successor) for browsing. I have a number of developers who do most of their development work in any of a number of languages on erika (Perl, C, C++, PHP, Python, even Fortran!).

Most of my users can be separated into two groups: geeks and novices. Novices usually want simple email or want to host their domain with a minimum of fuss; most of them actually welcome the simplicity, speed, and consistency of pine as compared to slow and buggy webmail. Who has used webmail and never typed a long letter only to have an error destroy the entire thing?

The geeks are why sixgirls.org got started. We all
had a need for a place
to call home, as we all have experienced the nomadic life of being a geek
on the Internet with no server of our own. We drifted from ISP to ISP
looking for a place where our Unix was nice, where our sysadmins listened,
and where corporate interests weren’t going to yank stuff out from underneath us at any moment. Over the years, many ISPs have stopped
offering shell access and generally have gotten too big for the comfort of
geeks.

If Jerry were replying to this now, I could see him saying that shells are
old school and that erika is perhaps not much more than a home for  orphans and die-hard Unix fans. I used to think so, too, but the more novice users I add, the more convinced I am that people who have had no shell experience at all prefer the ease, speed, and consistency of the shell
over a web browser type interface. They’re amazed at the speed. They’re
surprised over the ability to instantly interact with others using talk and ytalk.

The point is that this is neither a stopgap nor a dead end; this IS the
future. I read your message to Jerry and it got me thinking a lot. An awful
lot. First on the wisdom of using something other than what Intel calls a server, then on the wisdom of using something other than a Wintel box as a server. I probably wouldn’t shout it from the mountaintops if I were doing it, but I’ve done it myself. As an Amiga veteran (I once published an article in Amazing Computing), I smiled when I saw what you were doing with your A4000. And some people no doubt are very interested in that. I wrote some about that on my Weblogs site (address below if you’re interested).

I am a Unix Systems Administrator, and I’ve set up lots of servers. I made
my decision to run everything on my Amiga based upon several
criteria:
One, x86 hardware is low quality. I stress test all of the servers I
build, and most x86 hardware is flawed in one way or another. Even if
those flaws are so insignificant that they never affect the running of a
server, I cannot help but wonder why my stress testing code will run just
fine on one computer for months and will run fine on another computer for
a week, but then dump a core or stop with an error. But this is quite
commonplace with x86 hardware.

For example, my girlfriend’s IBM brand FreeBSD computer can run the stress testing software indefinitely while she is running the GIMP, Netscape, and all sorts of other things. This is one of the few PCs that never has any problems with this stress testing software. But most of the other servers I set up, from PIIIs, dual processor PIIIs and dual Celerons, to Cyrix 6×86 and MII, end up having a problem with my software after anywhere from a few days to a few weeks. But they all have remarkable uptimes, and none crash for any reason other than human error (like kicking the cord).

However, my Amigas and my PowerMacs can run this software indefinitely.

So although I work with x86 extensively, it’s not my ideal choice. So what
else is there? There’s SPARC, MIPS, m68k, PowerPC, Alpha, StrongARM… pleanty of choices.

I have a few PowerMacs and a dual processor Amiga (68060 and 200 mhz PPC 604e); however, NetBSD for PowerMacs is not yet as mature as I need it to be. For one, there is no port of MIT pthreads, which is required for MySQL. Several of my users depend on MySQL, so until that is fixed, I can’t consider using my PowerMac. Also, because of the need to boot using Open Firmware, I cannot set up my PowerMac to boot unattended. Since my machine is colocated, I would have to be able to run down to the colocation facility if anything ever happened to it. That’s
fine if I’m in the city, but what happens when I’m travelling in Europe?

SPARC is nice, but expensive. If I could afford a nice UltraSPARC, I
would. However, this porject started as a way to have a home for
geeks; coming up with a minimum of $3000 for something I didn’t even plan to charge for wasn’t an option.

Alpha seems too much like PC hardware, but I’d certainly be willing to
give it a try should send me an old Alpha box.

With MIPS, again, the issue is price. I’ve always respected the quality of
SGI hardware, so I’d definitely set one up if one were donated.

StrongARM is decent. I even researched this a bit; I can get an ATX
motherboard from the UK with a 233 mhz StrongARM for about 310 quid. Not too bad.

But short of all of that, I had a nice Amiga 4000 with a 66 mhz 68060, 64
bit ram, and wide ultra SCSI on board. Now what impresses me about this
hardware is that I’ve run it constantly. When I went to New Orleans last
year during the summer, I left it in the apartment, running, while the
temperatures were up around 100 degrees. When I came back, it was
fine. Not a complaint.

That’s the way it’s always been with all of my Amigas. I plug them in,
they run; when I’m done, I turn off the monitor. So when I was considering
what computer to use as a server when I’d be paying for a burstable 10
Mbps colocation, I wanted something that would be stable and consistent.

 Hence Amiga.

One of my users, after reading your letter (and, I guess, Jerry’s),
thought that I should mention the load average of the server; I assume
this is because of the indirectly stated assumption that a 66 mhz 68060 is
just squeaking by. To clarify that, a 66 mhz 68060 is faster per mhz than
any Pentium by a measurable margin when using either optimised code (such as a distributed.net client) or straight compiled code (such as LAME). We get about 25,000 hits a day, for a total of about 200 megs a day, which accounts for one e

ighth of one percent of the CPU time. We run as a Stratum 2 time server for several hundred computers, we run POP and IMAP services, sendmail, and we’re the primary nameserver for perhaps a hundred machines. With a distributed.net client running, our load average hovers arount 1.18, which means that without the dnet client, we’d be idle most of the time.

If that weren’t good enough, NetBSD 1.5 (we’re running 1.4.2) has a much
improved virtual memory system (UVM), improvements and speedups in the TCP stack (and complete IPv6 support), scheduler enhancements, good softdep support in the filesystem (as if two 10k rpm 18 gig IBM wide ultra drives aren’t fast enough), and more.

In other words, things are only going to get better.

The other question you raise (sort of) is why Linux gets so much more
attention than the BSD flavors. I’m still trying to figure that one
out. Part of it is probably due to the existance of Red Hat and
Caldera and others. FreeBSD gets some promotion from Walnut
Creek/BSDi, but one only has to look at the success of Slackware to
see how that compares.

It’s all hype; people love buzz words, and so a cycle begins: people talk
about Linux, companies spring up to provide Linux stuff, and people hear
more and talk more about Linux.

It’s not a bad thing; anything that moves the mainstream away from
Microsoft is good. However, the current trend in Linux is not good. Red
Hat (the company), arguably the biggest force in popularising Linux in the
US, is becoming less and less like Linux and more and more like a software company. They’re releasing unstable release after unstable release with no apologies. Something I said a little while ago, and someone has been using as his quote in his email:
In the Linux world, all of the major distributions have become
companies. How much revenue would Red Hat generate if their product was flawless? How much support would they sell?

I summarise this by saying that it is no longer in their best interest to
have the best product. It appears to be sufficient to have a working
product they can use to “ride the wave” of popularity of Linux.

I used Linux for a long time, but ultimately I was always frustrated with
the (sometimes significant) differences between the distributions, and
sometimes the differences between versions of the same distribution. Why
was it that an Amiga running AmigaDOS was more consistent with Apache and Samba docs than any particular Linux? Where was Linux sticking all of
these config files, and why wasn’t there documentation saying where the
stuff was and why?

When I first started using BSD, I fell in love with its consistency, its
no bull attitude towards ports and packa
ges, and its professional and
clean feel. Needless to say, I don’t do much linux anymore.

It may well be due to the people involved. Linus Torvalds is a
likeable guy, a smart guy, easily identifiable by a largely computer
illiterate press as an anti-Gates. And he looks the part. Bob Young is
loud and flambouyant. Caldera’s the company that sued Microsoft and probably would have won if it hadn’t settled out of court. Richard
Stallman torques a lot of people off, but he’s very good at getting
himself heard, and the GPL seems designed at least in part to attract
attention. The BSD license is more free than the GPL, but while
freedom is one of Stallman’s goals, clearly getting attention for his
movement is another, and in that regard Stallman succeeds much more than the BSD camp. The BSD license may be too free for its own good.

Yes, there aren’t many “figureheads” for BSD; most of the ones I know of
don’t complain about Linux, whereas Linux people often do complain about the BSD folks (the major complaint being the license).

I know Jerry pays more attention to Linux than the BSDs partly because Linux has a bigger audience, but he certainly knows more about Linux than about any other Unix. Very soon after he launched his website, a couple of Linux gurus (most notably Moshe Bar, himself now a Byte columnist) started corresponding with him regularly, and they’ve made Linux a reasonably comfortable place for him, answering his questions and getting him up and going.

So then it should be their responsibility, as Linux advocates, to give
Jerry a slightly more complete story, in my opinion.

As for the rest of the press, most of them pay attention to Linux only because of the aforementioned talking heads. I have a degree in journalism from supposedly the best journalism school in the free world, which gives me some insight into how the press works (or doesn’t, as is usually the case). There are computer journalists who get it, but a g

ood deal of them are writing about computers for no reason in particular, and their previous job and their next job are likely to be writing about something else. In journalism, if three sources corroborate something, you can treat it as fact. Microsoft-sympathetic sources are rampant, wherever you are. The journalist probably has a Mac sympathy since there’s a decent chance that’s what he uses. If he uses a Windows PC, he may or may not realize it. He’s probably heard of Unix, but his chances of having three local Unix-sympathetic sources to use consistently are fairly slim. His chances of having three Unix-sympathetic sources who agree enough for him to treat what they say as fact (especially if one of his Microsofties contradicts it) are probably even more slim.

Which furthers my previous point: Jerry’s Linux friends should be more
complete in their advocacy.

Media often seems to desire to cater to the lowest common denominator, but it is refreshing to see what happens when it doesn’t; I can’t stand US
news on TV, but I’ll willingly watch BBC news, and will often learn more
about US news than if I had watched a US news program.

But I think that part of the problem, which is compounded by the above, is
that there are too many journaists that are writing about computers,
rather than computer people writing about computers.

After all, which is more presumptuous: a journaist who thinks that he/she
can enter the technical world of computing and write authoritatively about
it, or a computer person who attempts to be a part time journalist? I’d
prefer the latter, even if it doesn’t include all of the accoutrements
that come from the writings of a real journalist.

And looking at the movement as a whole, keep in mind that journalists look for stories. Let’s face it: A college student from Finland writing an operating system and giving it away and millions of people thinking it’s better than Windows is a big story. And let’s face it, RMS running
around looking like John the Baptist extolling the virtues of something called Free Software is another really good story, though he’d get a lot more press if he’d talk more candidly about the rest of his life, since that might be the hook that gets the story. Can’t you see this one now?

Yes. Both of those stories would seem much more interesting than, “It’s
been over three years and counting since a remote hole was found in
OpenBSD”, because it’s not sensationalistic, nor is it interesting, nor
can someone explain how you might end up running OpenBSD on your
appliances (well, you might, but the fact that it’s secure means that it’d
be as boring as telling you why your bathtub hasn’t collapsed yet).

Richard Stallman used to keep a bed in his office at the MIT Artificial Intelligence Lab.

He slept there. He used the shower down the hall. He didn’t have a home outside the office. It would have distracted him from his cause: Giving away software.

Stallman founded the Free Software movement in 1983. Regarded by many as the prophet of his movement (and looking the part, thanks to his long, unkempt hair and beard), Stallman is both one of its most highly regarded programmers and perhaps its most outspoken activist, speaking at various functions around the world.

Linux was newsworthy, thanks to the people behind it, way back in 1993 when hardly anyone was using it. Back then, they were the story. Now, they can still be the story, depending on the writer’s approach.

If there are similar stories in the BSD camp, I’m not aware of them. (I can tell you the philosophical differences between OpenBSD,  NetBSD and FreeBSD and I know a little about the BSD directory structure, but that’s where my knowledge runs up against its limits. I’d say I’m more familiar with BSD than the average computer user but that’s not saying much.) But I can tell you my editor would have absolutely eaten this up. After he or she confirmed it wasn’t fiction.

The history is a little dry; the only “juicy” part is where Berkeley had
to deal with a lawsuit from AT&T (or Bell Labs; I’m not doing my research
here) before they could make their source free.

Nowadays, people are interested because a major layer of Mac OS X is BSD, and is taken from the FreeBSD and NetBSD source trees. Therefore, millions of people who otherwise know nothing about BSD or its history will end up running it when Mac OS X Final comes out in January; lots of people already are running Mac OS X Beta, but chances are good that the people who bought the Beta know about the fact that it’s running on BSD.

And it’s certainly arguable that BSD is much more powerful and robust than Windows 2000. So there’s a story for you. Does that answer any of your question?

Yes; I hope I’ve clarified my issues, too.

Neat site! I’ll have to keep up on it.

Thanks,
John Klos

10/31/2000

I know there’s a word for this
I know ’cause we’ve all at some time said it
like when we were little kids
we’d fight each other ’til someone would give in
and you’d make him tell you ‘uncle’
  –Aimee Mann, “I Know There’s a Word” (Whatever, 1993)

Those lyrics came to mind the instant I read this.  My talkback is #22. There’s little point in reproducing any of it here.

I had a run-in with Mr. Darren (I recognize his style) the summer before last. Typical story Jerry tells. Jerry talks about Apple attack dogs who leap on anyone who dares write anything negative about Apple. Same principle here. Eventually you reach the point where you get sick of it and therefore don’t write anything at all about the subject to avoid the attack dogs.

The ignorance these people display about how computer journalism and the computer industry itself operate is unbelievable. Is it so unusual to learn something about a subject before opening your mouth about it?

This kind of crap makes me glad that now I’m not writing a book about Linux and Windows that might actually suggest that some people might have reason to run Windows. Oh, hell. I’ll go ahead and say it. Attention zealots: You know what software your beloved O’Reilly uses to write and edit its manuscripts? Microsoft Word!

On to a more pleasant subject. Good thing there’s a whole lot more to life than just computers. A friend called me up and told me to make sure I picked up the November issue of Vanity Fair because of a brief Aimee Mann/Michael Penn feature in it, plus Elvis Costello’s Top 500 recommended CDs. Good stuff. The issue kept me distracted from my article (due ASAP) for the better part of an hour.

Elvis’ best line: “As for the hit records of today, maybe some of them will sound just fantastic in 20 years’ time. It’s your life. So! No Marilyn, Korn, Puffy, Eddie Money–sorry, Kid Rock–Limp Bizkit, Ricky, Britney, Backstreet Boys, etc., etc.”

Here here!

Mail later. Probably. Assuming I bother.

It’s later. In March of 1999, Jerry was having some or another Linux problem, he got mail-bombed, and I sent him a letter, addressing him but also the Linux zealotry, asking, “What do you want? Do you want to be a punk computer like the Amiga, that no one uses? Repeat after me: Criticism of Linux is not a personal attack on me.” Jerry printed it, the result was a lot of mail.

One of them was this letter, to which I started writing a response but never got around to finishing because I couldn’t figure out what he wanted from me. This is, I’m pretty certain, the same “Darren” who wrote the “Jerry Pournelle finally admits he’s a Microsoft shill” headline at Linuxtoday.

I believe that what he and others like him are calling for is not journalism, nor is it editorial (which is where you call it like you see it–technically, that’s what Jerry Pournelle does. He’s a columnist, not a journalist) but rather, sheer advocacy.

I present it here. Opinions welcome–the mail link’s to the left, and you can leave comments by clicking on the skull icon at the end of the message (that’s what that’s for–I just haven’t gotten around to changing it).

From: Darren [SMTP:PCTech1018@netscape.net]Sent: Thursday, March 11, 1999 11:09 AM
Subject: RE: Your letter on Chaos Manor

Dave,

You asked the question “What do Linux Users want?”.

We want ACCURATE reporting.  This does not mean that we do not accept negative commentary.  This means that we are sick and tired of people with obvious Microsoft slants propagating unsubstantiated FUD while claiming journalistic objectivity.

Jerry Pournelle has a long history of being pro-microsoft.  His negative comments about Linux have a history of being based in ignorance. When he first started working with Linux and complaining about the lack of usability of Linux, he hadn’t even gotten a Linux system up and running. Why does he want Linux to continue to exist? So that Microsoft will continue to improve and dominate. These are demonstrable facts.

Journalists have continually spread anti-Linux FUD from Microsoft most often without any basis in fact. Until recently, the “difficult to use” argument was the predominant position. KDE, FVWM and other “easy-to-use” interfaces have existed for YEARS. This FUD has only recently been dying off after Microsoft’s demonstration of Caldera in court. There is the “lack of support” FUD argument. This FUD is finally dying off now that IBM, HP, Compaq, et al, have joined in the Linux “support” bandwagon. What is really ironic is that they are simply repackaging and using the same support mechanisms that have existed since the introduction of Linux 1.0 in 1994. Now we have a concentration of the “lack of applications” FUD. As more people become aware of HOW to use the sites such as www.linuxapps.com and www.metalab.unc.edu, this argument will also become apparent for the FUD that it is.

What do Linux users want? We want techno-journalists who do more than simply repeat the latest FUD out of Redmond.  They claim to have a certain level of expertise in the technical arena, but are most often only successful at demonstrating their own ignorance.

You obviously feel that we have been out of line in our treatment of certain journalists.  Would you care to give me an example of negative Linux reporting that was accurate from Jesse Berst, Jerry Pournelle or Ben Elgin? How about you give me any example at all from ANY journalist?

I am confident that I will be able to take any example you give me and show you how it is slanted, inaccurate, and not worthy of being published by professional journalists.

I do not intend this to be a flame mail, I just want to do my part to kill the bad journalism.

Regards,
Darren

I also have some (very lengthy) mail from someone who I believe is taking a much more constructive approach, or at least whose criticisms are much more valid. That should appear soon.