02/21/2001

An interesting search query. I had a search query yesterday for “presidential candidate’s right to privacy.” That’s an interesting query, and an interesting theory, and it’s a very easy question to answer.

None. Zilch. Zip. Nada. Nothing. Nil.

Why?

Public figures have essentially no right to privacy, and you can’t get much more public than a presidential candidate. Actually, the right to privacy isn’t guaranteed anywhere. But it’s difficult to invade someone’s privacy without infringing on some right that is guaranteed. You can’t come snoop around in my apartment, for example, because you’d be violating my landlord’s property rights, and if my landlord let you in, it would violate my lease. But how much money I made in 1997 is a matter of public record, because I was employed by the state of Missouri.

So… If it’s a matter of public record (e.g. George W. Bush’s DWI), you have the right to know it. If Amazon.com is willing to sell you their customer history on George W. Bush or Al Gore, then you have a right to see it, and the only things stopping you from publishing it are the conditions of the deal. (But that would be terrible business practice.)

You and I don’t have a whole lot of right to privacy either, but most people aren’t interested in what you and I do, unless they’re building a database. If privacy’s important to you, keep a low profile. Turn off your Web browser’s cookies. Don’t post to public message boards. Don’t answer surveys. Get an unlisted phone number and opt out of telemarketing if your state has such provisions. When you do subscribe to magazines, use a subtle variation on your name (use nicknames, different middle initials, etc.), and use a different one for each magazine, so you know when you get junk mail where they got your name. And never ever ever give out your social security number except when required by law. And don’t use your social security number as your driver’s license number–tell ’em it’s against your religion. (Even if it’s not.) State laws have to accomodate that, because it truly is against some religions.

AMD’s P4 killer. AMD released a 1.3 GHz Athlon this week. Expect pricing to be in the sub-$400 range–much lower than a P4, and it’ll blow the doors off even the 1.5 GHz P4.

AMD’s in a bit of a spot here. They have the better product, but megahertz sells, and in the P4, Intel has a poor performer that scales well. AMD can’t win a megahertz war with Intel right now. But for the moment, AMD can sell every chip they can make, so waging war makes no sense, except from a bragging rights standpoint. If AMD reaches a point where they aren’t selling everything they can make, look for them to attack at the low end of the market, rather than at the high end, at least for the time being. AMD has the benefit of a marketplace that’s no longer starved for raw megahertz–frankly, most of the public wonders what they’d do with 1,500 megahertz if they had it. I know a lot of people who are perfectly content with sub-400 MHz PCs.

Stupid NT Recovery Disk Tricks. Yesterday a coworker ran Diskeeper Lite on a poor-performing NT box, and while it cleaned up the disk, it rendered the system unbootable. He asked what to do.

You want to have an Emergency Recovery Disk available for an NT system at any given time. Make one by running RDISK.EXE. But no one ever bothers to do that, right? Of course not. We were fortunate, being a corporation that buys standard-configuration PCs in batches. I had him make a recovery disk on an identical system. He was able to repair the system by booting off the NT CD and choosing the recovery option. Pop in the disk, and after a few minutes, the system was back to normal except for the video driver. (Older Nvidia-based Diamond cards tend to be a bit peculiar under NT.) He reinstalled the video driver, and was fine.

Another ERD trick: Three and a half years ago, the unthinkable happened. I caught a coworker deliberately sabotoging a system. Management didn’t understand computers so well, so it was my word against his, and neither of us had been working there very long. I had a few months’ seniority. Just a few. Fortunately for me, I thought to drag a witness over to see what I’d found. He backed me up. Also fortunately for me, this other guy wasn’t a good liar because his story kept changing. Finally he realized he couldn’t keep the details straight, I guess, because he just flat quit answering questions. But his boss said he wouldn’t fire him.

That led the rest of us to go out to a long lunch to ponder what we’d do in the situation where we obviously couldn’t trust a colleague. An hour and a half later, we came back to find out his boss had gone back on her word and fired him while we were gone. That led us to a new plan: secure the network immediately. He’d bragged to me before about how he could circumvent security measures, and that was how he got most of his previous jobs.

We found a couple of NT servers none of us had been aware of, and of course they didn’t have our standard admin password, they weren’t in our domain, and none of us had accounts on them. But hacking NT is extremely easy if you have physical access to the machine. We created an ERD on another NT box, booted off the NT server CD, and told it to restore the user accounts section of the registry off the ERD. It doesn’t care that the ERD is from another system. Boom-shakalaka, the old accounts are wiped out, replaced with ours. We had total administrative control of the system. (This reason is why I always advocate disabling booting off the floppy on systems in public computer labs–it’s far too easy to seize control of the system.) One of the systems turned out to be a simple print server. The other system didn’t have anything suspicious about it other than FTP services, but we didn’t put either system back on the wire as-is. We reformatted and found other uses for both of them.

Hopefully you’ll never have to make use of any of this knowledge, but if you do, the moral of the story is this: Keep your recovery disk! (And keep servers physically secure, under lock and key.)

And a little history. I noticed something yesterday that I haven’t seen mentioned anywhere lately. This election was the 200th anniversary of another controversial election. It was 1800, and Vice President Thomas Jefferson was running against incumbent President John Adams. Jefferson’s running mate was Aaron Burr. Adams’ running mate, I assume, was Charles Pinckney (he was Adams’ running mate in 1796). But election laws were different in those days. The winner of the electoral vote became president. Second place became vice president. That was how we got a split administration in 1796, the only time this ever happened.

In 1800, the electors decided to not repeat that mistake, and as a result, Thomas Jefferson and Aaron Burr both received exactly the same number of electoral votes. Now it was clear to everyone that the intent was for Jefferson to be president, but the numbers didn’t say that, and of course the ambitious Aaron Burr wasn’t going to give up a chance to take the presidency. The election went to a Federalist-controlled House of Representatives, who was divided. Burr had more Federalist leanings than Jefferson, so some in the House hoped to influence Burr. However, Hamilton, the de facto leader of the Federalist party, lobbied hard for Jefferson. Hamilton and Jefferson were bitter rivals, but Hamilton and Aaron Burr had a longer history of bitter rivalry that bordered on mutual hatred.

Obviously Burr’s ambitions displeased Jefferson, who dumped him in the next presidential election. So Aaron Burr ran for governor of New York in 1804. Hamilton campaigned strongly against Burr, allowing Morgan Lewis to take the governor’s seat by a wide margin. That was the last straw. Burr challenged Hamilton to a duel, which Burr won, ending Hamilton’s life and Burr’s political career.

And you thought this last election was messy…

And mail. I’ll get to it sometime this week. I don’t know when. Why? Mail with a computer question or two is usually pretty easy. Five minutes, maybe ten. Long mail that requires some sort of rebuttal takes a long time. This piece took as long to write as two of the mail responses would, and it covers four totally unrelated subjects instead of just one. Since I don’t like getting stuck in a rut and I don’t like dedicating more than an hour a day to this site, the mail will wait. Or maybe I’ll just post it all without comment.

I don’t want to dwell on it, but 50-60% of my traffic comes from search engine hits, and the way you create repeat readers from search engine hits is to cast a wide net. Dwelling on political non-issues doesn’t make long-term sense for driving traffic.

02/11/2001

Mailbag:

Innovation

Steve DeLassus asked me for some ideas of where I see innovation, since I said Microsoft isn’t it. That’s a tough question. On the end-user side, it’s definitely not Microsoft. They’ve refined some old ideas, but most of their idea of Innovation is taking utilities that were once separate products from companies Microsoft wants to drive out of business, then grafting them onto the OS in such a way as to make them appear integrated. What purpose does making the Explorer interface look like a Web browser serve? Doesn’t everyone who’s used a real file manager (e.g. Norton Commander or Directory Opus) agree that the consumer would have been better served by replicating something along those lines? Not that that’s particularly innovative either, but at least it’s improving. The only innovation Microsoft does outside of the software development arena (and that makes sense; Microsoft is first and foremost a languages company and always has been) seems to be to try to find ways to drive other companies out of business or to extract more money out of their customers.

Richard Stallman’s GNU movement has very rarely been innovative; it’s been all about cloning software they like and making their versions free all along. It’s probably fair to call Emacs innovative; it was a text editor with a built-in programming environment long before MS Word had that capability. But I don’t see a whole lot of innovation coming out of the Open Source arena–they’re just trying to do the same thing cheaper, and in some cases, shorter and faster, than everyone else.

So, where is there innovation? I was thinking there was more innovation on the hardware side of things, but then I realized that a lot of those “innovations” are just refinements that most people think should have been there in the first place–drives capable of writing to both DVD-R and CD-R media, for instance. Hardware acceleration of sound and network cards is another. Amiga had hardware acceleration of its sound in 1985, so it’s hard to call that innovation. It’s an obvious idea.

A lot of people think Apple and Microsoft are being really innovative with their optical mice, but optical mice were around for years and years before either of those companies “invented” them. The optical mice of 2000 are much better than the optical mice of 1991–no longer requiring a gridded mouse pad and providing smoother movement–but remember, in 1991, the mainstream CPUs were the Intel 80286 and the 80386sx. That’s a far, far cry from the Thunderbird-core AMD Athlon. You would expect a certain degree of improvement.

I’d say the PalmPilot is innovative, but all they really did was take a failed product, Apple’s Newton, and figure out what went wrong and make it better. So I guess you could say Apple innovated there, but that was a long time ago.

So I guess the only big innovation I’ve seen recently from the end-user side of things has been in the software arena after all. I’m still not sold on Ray Ozzie’s Groove, but have to admit it’s much more forward-thinking than most of the things I’ve seen. Sure, it looks like he’s aping Napster, but he started working on Groove in 1997, long before Napster. Napster’s just file sharing, which has been going on since the 1960s at least, but in a new way. There again, I’m not sure that it’s quite right to call it true innovation, but I think it’s more innovative than most of the things I’ve seen come out of Microsoft and Apple, who are mostly content to just copy each other and SGI and Amiga and Xerox. If they’re going to steal, they should at least steal the best ideas SGI and Amiga had. Amiga hid its menu bars to save screen space. Maybe that shouldn’t be the default behavior, but it would be nice to make that an option. SGI went one further, making the pull-down menus accessible anywhere onscreen by right-clicking. This isn’t the same as the context menu–the program’s main menu came up this way. This saved real estate and mouse movements.

I’m sure I could think of some others but I’m out of time this morning. I’d like to hear what some other people think is innovative. And yes, I’m going to try to catch up on e-mail, either this afternoon or this evening. I’ve got a pretty big backlog now.

Mailbag:

Innovation

01/29/2001

Slim pickings. There isn’t a whole lot of new content going up over the weekend, so I’ll hit two useful, if slightly flawed hardware articles. And I guess I’ve gotta come up with some of my own stuff.

Shopping. I went computer shopping Saturday for the first time in, oh, years probably. I build my own and have been doing so since 1996, so I normally take no interest in retail PCs. But a friend of a friend is in the market for a PC, and I didn’t want her to get ripped off, so I offered to go shopping with her to keep such a thing from happening. Note I didn’t offer to build her one–I’m trying to get out of the build-a-PC-for-a-friend business for the most part.

So we hit Office Depot. The superdupercheap trend seems to be abating a little; there’s a lot for under $1,000 still, but the $499-and-under market is waning. eMachines is playing there, but Compaq and HP seem to have retreated. I noticed plenty of Durons, which ought to make AMD happy.

We also hit Computer Renaissance. I’ve heard horror stories about the place, but figured I could probably handle the slimy salespeople. I can talk way over their heads when I want to (“I don’t care what anyone says, compared to Microchannel, PCI is rubbish. At least with Microchannel, I knew where the resources were going and I knew they’d stay put!”), and I can play intimidation by dropping OS/2 and Linux compatibility questions. They left us alone though, which was nice. I saw P200-based Compaq Deskpros for $199, including 15″ monitor. I wanted more power than that for her. HP Vectra PII266s were $399; PII233s were $379. Both included monitors. What caught my eye was a $299 Compaq Deskpro. It had a Pentium Pro-200, which was about as fast as the PII-233 due to its on-die, full-speed cache, and it had a SCSI hard drive. For productivity use, this Deskpro is fine. Its 32 MB RAM is awfully low, but that’s curable. DIMMs are cheap. The SCSI will be nice. And it’s hard to find a better-built machine than a Compaq Deskpro. Life expectancy of this machine will be much higher than that of a new Compaq Presario, eMachine, or HP Pavilion.

But if mail-order had been an option, I probably would have pushed her in the direction of a Compaq iPAQ. For about $399 (without monitor), you get Windows 2000 and a corporate-quality (as opposed to consumer-quality) PC. Expandability is nil, except for the memory, but for word processing and Internet use, it’s great, and that’s what she wants. And it’s got USB and Ethernet built-in. If I had to equip a small business with a fleet of PCs quickly, that’s probably the direction I’d go. And I like them for home use too.

On to the reviews.

ATA-66 vs. ATA-100 (Real World Tech)

Good methodology, at least as far as hardware selection goes, and he explains his methodology as well. Full disclosure is always good, as it shows confidence you have nothing to hide.

The testing is a little suspect though. Using three trials and taking the highest number isn’t the accepted method. It’s better to take 9 or 10 trials, discard the highest and lowest, and average the remaining scores. I say this because in my own tests, I sometimes get a string of two or three weird scores that are awfully high or low. Running more than that, then discarding the outliers gives scores more likely to reflect the real world.

For these purposes, the flawed method probably suffices; it shows the slight advantage of ATA-66 and ATA-100 over ATA-33, though it may be exaggerated. The tests show little or no advantage to using ATA-100 over ATA-66.

This isn’t the best online test I’ve seen, but it’s definitely not an atrocity either. There is carefully-planned research here, by someone whose experience shows.

Gigabyte GA-7ZXR review (BX Boards)

All I can say is this is a very unremarkable hardware review. They didn’t disclose the testbed setup other than the CPUs used. Benchmarks were limited to Winstone 99 and Quake 2, and then they didn’t list any competing boards, so you’ve got a bunch of numbers but nothing to directly compare them with!

Lots of pictures and a list of features, but frankly there’s nothing here that probably wouldn’t be on the manufacturer’s Web site.

The quality of writing is better than average, but this review’s usefulness is limited to introducing you to a board you may not be familiar with yet. Unfortunately to learn much of anything meaningful about it other than what it looks like, you’ll have to wait for one of the other sites to get their mitts on it.

01/26/2001

Hey hey! It works! The server was down all day yesterday, which was a shame. I wanted to try a new experiment. So I’ll try it today.

I saw criticism over at Storage Review on Wednesday morning for their critiques of other hardware sites’ reviews. I disagree with this criticism; many of the reviews out there are atrocities, with poor methodology, hearsay, reviewer ignorance, and other shortcomings. Sometimes these reviews are more misleading than the information in the products’ advertising or packaging! I believe Storage Review is well within professional bounds to point out these shortcomings when they find them.

The mainstream media does this all the time. Columnists and editors will criticize the reporting done in other publications. Most newspapers also employ one person, known as the ombudsman, whose job it is to criticize and/or defend, as appropriate, the publication’s own work.

Seeing as the hardware sites out there often do very sloppy work, even compared to the mainstream media, some policing of it is a very good thing.

Then, over lunch, the idea hit me. Why not do some critiquing myself? I’m trained in editorial writing and editing. I have some experience as a reviewer. And I’ve published a fair bit of my own work in the arena of technology journalism–newspaper columns, a book, individual magazine articles, a series… So I’m qualified to do it, even though I’m not the biggest name out there. And that kind of content is certainly more useful than the “this is how my day went” stuff I’ve been posting way too often.

I’m not so arrogant as to assume that the webmasters of these large sites are in my readership and would take my advice. I don’t expect to change them directly. What I do expect to do is to raise people’s expectations a little. By pointing out what’s good and what’s not so good, hopefully I can raise the public consciousness a little, and indirectly influence some of these sites. If not, then at least my readers are better informed than they otherwise would be, and that’s definitely a good thing.

KT-133A roundup (Tom’s Hardware Guide)

This is a roundup of six VIA KT133a boards. Good review overall. It doesn’t get bogged down in three pages of history that tend to look like a cut-and-paste job from the last similar review, unlike some sites. But it does give just enough history to give proper perspective, though it would have been nice to have mentioned it took EDO and SDRAM some time to show their advantages as well–DDR is no more a failure than the technologies that came before. Unusual for Tom’s, this review isn’t obsessed with overclocking either. Lots of useful information, such as the memory modules tested successfully with each board. Inclusion of the DFI AK74-AC, which will never be released, is questionable. I can see including a reference design, but a cancelled commercial board doesn’t seem to make much sense. You can get an idea from its scores why it got the axe; it was consistently one of the bottom two boards in the roundup.

Emphasis was on performance, not stability, but Pabst and Schmid noted they had no compatibility or stability problems with these boards. Stability in benchmarks doesn’t guarantee stability in the real world, but it’s usually a good indication. As tight as the race is between these boards, stability is more important than speed anyway, and since the majority of people don’t overclock, the attempt to at at least mention compatibility and stability is refreshing.

Socket 7 Upgrade Advice (AnandTech)

This is a collection of upgrade advice for Socket 7 owners. This review, too, doesn’t get too bogged down in history, but the mention of fake cache is noteworthy. This was a PC Chips dirty trick, dating back to 1995 or so, before the K6 series. It wasn’t a very common practice and didn’t last very long–certainly not as long as the article suggests.

Lots of good upgrade advice, including a short compatibility list and pitfalls you can expect. Also included are some benchmarks, but it would have been nice if they’d included more vintage chips. The oldest chip included was the K6-2/450, and AMD sold plenty of slower chips. You can’t extrapolate the performance of a K6-2/300 under the same conditions based on the 450’s score.

Also, the rest of the hardware used is hardly vintage–you’re not likely to find an IBM 75GXP drive and a GeForce 2 video card in an old Socket 7 system. Using vintage hardware would have given more useful results, plus it would have given the opportunity to show what difference upgrading the video card and/or CPU makes, which no doubt some Socket 7 owners are wondering about. Testing these chips with a GeForce does demonstrate that a more modern architecture will give better peformance–it exposes the weaknesses of the CPU–but indication of how much a new CPU would improve a three-year-old PC would be more useful to most people. Few people have the delusion that a K6-3+ is going to challenge an Athlon or P3. They just want to know the best way to spend their money.

No deceiving graphics or lack of knowledge here; what’s in this article is good stuff and well written. It’s just too bad the testing didn’t more closely resemble the real world, which would have made it infinitely more useful.

Memory Tweaking Guide (Sharky Extreme)

This is a nice introduction to the art of memory tweaking, and it explains all those weird acronyms we hear about all the time but rarely see explained. Good advice on how to tweak, and good advice on how to spend your memory money wisely. They disclosed their testbed and included the disclaimer that your results will vary from theirs–their benchmarks are for examples only. The only real gripe I have is that the benchmark graphs, like all too many on the Web, don’t start at zero. From looking at the graph, it would seem that Quake 3 runs six times as fast at 640x480x16 than at 1600x1200x16, when in reality it runs about twice as fast. Graphing this way, as any statistics professor will tell you, is a no-no because it exaggerates the differences way too much.

Asus CUSL2C Review (Trainwrecker)

This is a review of the Asus CUSL2C, an i815-based board intended for the average user. This review has lots of good sources for further information, but unfortunately it also has a little too much hearsay and speculation. Some examples:

“Of course, Asus won’t support this [cable] mod and we’re pretty sure that doing it will void your warranty.” Of course modifying the cable on an Asus product, or any other manufacturer’s product, will void your warranty. So will overclocking, which they didn’t mention. Overclockers are either unaware or apathetic of this. In matters like this, assertiveness is your friend–it gives a review credibility. One who is assertive and wrong than is more believable than one who is wishy-washy and right.

“Arguably, Asus provides the best BIOS support in the business. We believe Asus develops their BIOS’s at their facility in Germany.” Indeed, Asus claims to have re-written over half the code in their BIOSes, which is one reason why Asus boards perform well historically. Most motherboard manufacturers make at least minor modifications to the Award, AMI, or Phoenix BIOS when they license it, but Asus generally makes more changes than most. This claim is fairly well known.

I was also disappointed to see a section heading labeled “Windows 2000,” which simply consisted of a statement that they didn’t have time to test under Windows 2000, followed by lots of hearsay, but at least they included workarounds for the alleged problems. Including hearsay is fine, and some would say even beneficial, as long as you test the claims yourself. This review would have been much more useful if they had delayed the review another day and tested some of the claims they’ve heard.

There’s some good information here, particularly the links to additional resources for this board, but this review is definitely not up to par with the typical reviews on the better-known sites.

DDR Analysis (RealWorldTech)

Good perspective here, in that DDR is an incremental upgrade, just like PC133, PC100, PC66 SDRAM, and EDO DRAM were before it. But I don’t like the assertion that faster clock speeds would make DDR stand out. Why not actually test it with higher-speed processors to show how each of the technologies scale? Testing each chipset at least at 1 GHz in addition to 800 MHz would have been nice; you can’t get a P3 faster than 1 GHz but testing the Athlon chipsets at 1.2 would add to the enlightenment. Why settle for assertions alone when you can have hard numbers?

Also, the assertion “And don’t forget, even though things like DDR, AGP, ATA/100 and other advancements don’t amount to a significant gain all on their own, using all of latest technology may add up to a significant gain,” is interesting, but it’s better if backed up with an example. It’s possible to build two otherwise similar systems, one utilizing AGP, ATA-100 and DDR and another utilizing a PCI version of the same video card, a UDMA-33 controller, and PC133 SDRAM, and see the difference. Unfortuantely you can’t totally isolate the chipsets, so minor differences in the two motherboards will keep this from being totally scientific, but they’ll suffice for demonstrating the trend. Ideally, you’d use two boards from the same manufacturer, using chipsets of like vintage from the same manufacturer. That pretty much limits us to the VIA Apollo Pro series and a Pentium III CPU.

And if you’re ambitious, you can test each possible combination of parts. It’s a nice theory that the whole may be greater than the sum of the parts, and chances are a lot of people will buy it at face value. Why not test it?

This reminds me of a quote from Don Tapscott, in a Communication World interview from Dec. 1999, where he spelled out a sort of communication pecking order. He said, “If you provide structure to data, you get information. And if you provide context to information, you get knowledge. And if you provide human judgment and trans-historical insights, perhaps we can get wisdom.”

This analysis has good human judgment and trans-historical insights. It has context. It has structure. The problem is it doesn’t have enough data, and that’s what keeps this from being a landmark piece. Built on a stronger foundation, this had the potential to be quoted for years to come.

01/16/2001

AMD and DDR. Good news for hardware enthusiasts wanting AMD-based DDR systems. Via shipped its 266 MHz DDR chipset Monday. This is good news because Via can in all likelihood supply their chipsets in larger quantities than AMD can or will. It’ll take a little while for the KT266 to appear in earnest, but this should soon silence the DIY crowd, who’ve been protesting very loudly that they can’t get boards or chips. Virtually all of Gigabyte’s 760 boards are going to Compaq and Micron, which does make sense. Compaq and Micron will order boards and 266 MHz FSB chips in quantities of hundreds of thousands. The shops catering to the DIY crowd won’t. Given a limited supply, the big fish will get first dibs–it’s easier and less expensive to deal with two big customers than with a hundred tiny ones.

Infoworld. I think my Infoworld subscription has finally lapsed. I’ve been trying to let it lapse for months. I’d get a “This is your last issue if you don’t renew NOW!” warning attached to the cover, which would then be followed by six issues or so, before I’d get another warning. I think I’ve been getting these since last June.

Well, today I went to Infoworld’s site, and I remember why I’ve been trying to let my subscription lapse. They’re bleeding pundits. Q&A maestro Mark Pace quit. Then his partner, Brooks Talley, quit. Bob Metcalfe retired. Sean Dugan quit. Now, Stuart McClue and Joel Scambray are quitting, to be replaced by P.J. Connolly. They tried Connolly as a columnist once before. That experiment lasted about a month, probably because he wrote more about the Grateful Dead than he did about the subject at hand. (Which made me self-conscious about mentioning Aimee Mann and the Kansas City Royals too frequently, but I generally don’t mention them on a weekly basis, so I’m probably OK.)

Their best remaining columnists are Brian Livingston, Nicholas Petreley, and Ed Foster. Livingston has a lot of useful tips, while Foster is genuinely entertaining and provides a useful service to readers. Infoworld’s Robert X. Cringely isn’t quite as entertaining or as insightful as PBS’ Robert X. Cringely, but he’s usually worth a quick read. But there are half as many reasons to read the magazine now as there once were.

Amazon. Amazon’s under fire again from a number of directions, including Ed Foster, and I can’t say I’m in love with all of their practices, but I can’t help but notice something. From my limited vantage point, it would seem consumers don’t really seem to care all that much about Amazon’s business practices. I provided links to buy my book elsewhere, but the sales rankings at the other places are pathetic even after doing so. Sales at Borders and B&N are nearly non-existent. Sales at Fatbrain are sporadic at best. But there are a handful of venues where it sells well. The used places sell what copies they can get very quickly. And when Amazon can manage to allow people to order it, it sells very well. If they can’t get a used copy cheap, people would rather buy from Amazon, period. And they’ll even pay a higher price at Amazon than they will elsewhere. A number of people paid full cover price from Amazon off links from this site, even when it was available for less elsewhere. (Amazon seems to be currently selling it for $19.95 or so.)

Some people swear by Apple. I swear at Apple. Apparently Steve Jobs does too . (Not for the easily offended.)

01/13/2001

Have I been brainwashed by Redmond? In the wake of MacWorld, Al Hawkins wrote a piece that suggested maybe so. My post from Thursday doesn’t suggest otherwise.

So let’s talk about what’s wrong with the PC industry. There are problems there as well–problems across the entire computer industry, really. The biggest difference, I think, is that the big guns in the PC industry are better prepared to weather the storm.

IBM’s PC business has been so bad for so long, they’ve considered pulling out of the very market they created. They seem to be turning it around, but it may only be temporary, and their profits are coming at the expense of market share. They retreated out of retail and eliminated product lines. Sound familiar? Temporary turnarounds aren’t unheard of in this industry. IBM as a whole is healthy now, but the day when they were known as Big Black & Blue isn’t so distant as to be forgotten. But IBM’s making their money these days by selling big Unix servers, disk drives, PowerPC CPUs and other semiconductors, software, and most of all, second-to-none service. The PC line can be a loss leader, if need be, to introduce companies to the other things IBM has to offer.

Compaq is a mess. That’s why they got a new CEO last year. But Compaq is a pretty diverse company. They have DEC’s old mini/mainframe biz, they have DEC’s OpenVMS and Digital Unix (now Tru64 Unix) OSs, they have DEC’s Alpha CPU architecture, and DEC’s widely acclaimed service division, which was the main thing that kept DEC afloat and independent in its day. Compaq also has its thriving server business, a successful line of consumer PCs and a couple of lines of business PCs. The combined Compaq/DEC was supposed to challenge IBM as the 800-pound gorilla of the industry, and that hasn’t happened. Compaq’s a big disappointment and they’re having growing pains. They should survive.

HP’s not exactly in the best of shape either. They’ve made a lot of lunkhead decisions that have cost them a lot of customers, most notably by not releasing drivers for their widely popular printers and scanners for newer Microsoft operating systems. While developing these drivers costs money, this will cost them customers in the long run so it was probably a very short-sighted decision. But HP’s inkjet printers are a license to print money, with the cartridges being almost pure profit, and HP and Compaq are the two remaining big dogs in retail. Plus they have profitable mainframe, Unix, and software divisions as well. They’ve got a number of ways to return to profitability.

The holidays weren’t kind to Gateway. They actually had to resort to selling some of their surplus inventory in retail stores, rather than using the stores as a front for their build-to-order business as intended.

Dell’s not happy with last year’s results either, so they’re looking to diversify and give themselves less dependence on desktop PCs. They’re growing up, in other words. They’re killing IBM and Compaq in PCs, and those companies are still surviving. Dell wants a piece of that action.

Intel botched a number of launches this year. They had to do everything wrong and AMD had to do everything right in order for AMD to continue to exist. That happened. AMD’s past problems may have been growing pains, and maybe they’re beyond it now. We shall see. Intel can afford to have a few bad quarters.

As for their chips, we pay a certain price for backward compatibility. But, despite the arguments of the Apple crowd, x86 chips as a rule don’t melt routinely or require refrigerants unless you overclock. All of my x86 chips have simple fans on them, along with smaller heatsinks than a G4 uses. I’ve seen many a Pentium III run on just a heatsink. The necessity of a CPU fan depends mostly on case design. Put a G4 in a cheap case with poor airflow and it’ll cook itself too.

Yes, you could fry an egg on the original Pentium-60 and -66. Later revisions fixed this. Yet I still saw these original Pentiums run on heat sinks smaller than the sinks used on a G4. The Athlon is a real cooker, so that argument holds, but as AMD migrates to ever-smaller trace widths, that should improve. Plus AMD CPUs are cheap as dirt and perform well. The Athlon gives G4-like performance and high clock speeds at a G3 price, so its customers are willing to live with some heat.

And Microsoft… There are few Microsoft zealots left today. They’re rarer and rarer. Microsoft hasn’t given us anything, yet we continue to buy MS Office, just like Mac users. We curse Microsoft and yet send millions and billions their way, just like Mac users. We just happen to buy the OS from them too. And while we curse Microsoft bugs and many of us make a living deploying Windows-based PCs (but the dozen or so Macs I’m responsible for keep me busier than the couple of hundred PCs I’m responsible for), for the most part Windows works. Mac owners talk about daily blue screens of death, but I don’t know when I last got one. I probably get one or two a year. I currently have eight applications running on my Windows 98 box. OS/2 was a far better system than Windows, but alas, it lost the war.

I can’t stand Microsoft’s imperialism and I don’t like them fighting their wars on my hardware. They can pay for their own battlefield. So I run Linux on some of my boxes. But sometimes I appreciate Windows’ backward compatibility.

I always look for the best combination of price, performance, and reliability. That means I change platforms a lot. I flirted with the Mac in 1991, but it was a loveless relationship. The PCs of that era were wannabes. I chose Amiga without having used one, because I knew it couldn’t possibly be as bad as Windows 3.0 or System 7.0. I was right. By 1994, Commodore had self-destructed and the Amiga was perpetually on the auction block, so I jumped ship and bought a Compaq. Windows 3.1 was the sorriest excuse I’d seen for a multitasking environment since System 7.0 and Windows 3.0. I could crash it routinely. So I switched to OS/2 and was happy again. I reluctantly switched to Windows 95 in 1996. I took a job that involved a lot of Macs in 1998, but Mac OS 8.5 failed to impress me. It was prettier than System 7 and if you were lucky you could use it all day without a horrible crash, but with poor memory management and multitasking, switching to it on an everyday basis would have been like setting myself back 12 years, so the second date wasn’t any better than the first.

Linux is very interesting, and I’ve got some full-time Linux PCs. If I weren’t committed to writing so much about Windows 9x (that’s where the money is), Linux would probably be my everyday OS. Microsoft is right to consider Linux a threat, because it’s cheaper and more reliable. Kind of like Windows is cheaper and more reliable than Mac OS. Might history repeat itself? I think it could.

The computer industry as a whole isn’t as healthy this year as it was last year. The companies with the most resources will survive, and some of the companies with fewer will fold or be acquired. The reason the industry press is harder on Apple than on the others is that Apple is less diversified than the others, and thus far more vulnerable.

01/11/2001

Mailbag:

My docs; Apple; Lost cd rom drive

It’s that time of year again. MacWorld time. I work with Macs way too much, so of course I have opinions. If you expect me to withhold them, you don’t know me very well.

Let’s face it: Apple’s in serious trouble. Serious trouble. They can’t move inventory. The Cube is a bust–unexpandable, defect-ridden, and overpriced. The low-end G4 tower costs less than the Cube but offers better expandability.  Buying a Cube is like marrying a gorgeous airhead. After the looks fade in a few years, you’re permanently attached to an airhead. So people buy a G4 tower, which has better expandability, or they get an iMac, which costs less.

Unfortunately, that gorgeous airhead metaphor goes a long way with Apple. The Mac’s current product line is more about aesthetics than anything else. So they’ve got glitzy, glamorous cases (not everyone’s cup of tea, but hey, I hear some people lust after Britney Spears too), but they’re saddled with underpowered processors dragged down by an operating system less sophisticated under the hood than the OS Commodore shipped with the first Amiga in 1985. I don’t care if your PowerPC is more efficient than an equivalently-clocked Pentium IV (so’s a VIA Cyrix III but no one’s talking about it), because if your OS can’t keep that CPU fed with a steady stream of tasks, it just lost its real-world advantage.

But let’s set technical merit aside. Let’s just look at pure practicalities. You can buy an iMac for $799. Or, if you’re content with a low-end computer, for the same amount of money you can buy a low-end eMachine and pair it up with a 19-inch NEC monitor and still have a hundred bucks left over to put towards your printer. Yeah, so the eMachine doesn’t have the iMac’s glitzy looks. I’ll trade glitz for a 19-inch monitor. Try working with a 19-inch and then switch to a 15-inch like the iMac has. You’ll notice a difference.

So the eMachine will be obsolete in a year? So will the iMac. You can spend $399 for an accelerator board for your iMac. Or you can spend $399 for a replacement eMachine (the 19-inch monitor will still be nice for several years) and get a hard drive and memory upgrade while you’re at it.

On the high end, you’ve got the PowerMac G4 tower. For $3499, you get a 733 MHz CPU, 256 MB RAM, 60 GB HD, a DVD-R/CD-R combo drive, internal 56K modem, gigabit Ethernet you won’t use, and an nVidia GeForce 2 MX card. And no monitor. Software? Just the OS and iMovie, which is a fun toy. You can order one of these glitzy new Macs today, but Apple won’t ship it for a couple of months.

Still, nice specs. For thirty-five hundred bucks they’d better be nice! Gimme thirty-five hundred smackers and I can build you something fantabulous.

But I’m not in the PC biz, so let’s see what Micron might give me for $3500. For $3514, I configured a Micron ClientPro DX5000. It has dual 800 MHz Pentium III CPUs (and an operating system that actually uses both CPUs!), 256 MB of RDRAM, a 7200 RPM 60 GB hard drive, a DVD-ROM and CD-RW (Micron doesn’t offer DVD-R, but you can get it third-party if you must have one), a fabulous Sound Blaster Live! card, a 64 MB nVidia GeForce 2 MX, and in keeping with Apple tradition, no monitor. I skipped the modem because Micron lets me do that. If you must have a modem and stay under budget, you can throttle back to dual 766 MHz CPUs and add a 56K modem for $79. The computer also includes Intel 10/100 Ethernet, Windows 2000, and Office 2000.

And you can have it next week, if not sooner.

I went back to try to configure a 1.2 GHz AMD Athlon-based system, and I couldn’t get it over $2500. So just figure you can get a machine with about the same specs, plus a 19-inch monitor and a bunch more memory.

Cut-throat competition in PC land means you get a whole lot more bang for your buck with a PC. And PC upgrades are cheap. A Mac upgrade typically costs $400. With PCs you can often just replace a CPU for one or two hundred bucks down the road. And switching out a motherboard is no ordeal–they’re pretty much standardized at this point, and PC motherboards are cheap. No matter what you want, you’re looking at $100-$150. Apple makes it really hard to get motherboard upgrades before the machines are obsolete.

It’s no surprise at all to me that the Mac OS is now the third most-common OS on the desktop (fourth if you count Windows 9x and Windows NT/2000 as separate platforms), behind Microsoft’s offerings and Linux. The hardware is more powerful (don’t talk to me about the Pentium 4–we all know it’s a dog, that’s why only one percent of us are buying it), if only by brute force, and it’s cheaper to buy and far cheaper to maintain.

Apple’s just gonna have to abandon the glitz and get their prices down. Or go back to multiple product lines–one glitzy line for people who like that kind of thing, and one back-to-basics line that uses standard ATX cases and costs $100 less off the top just because of it. Apple will never get its motherboard price down to Intel’s range, unless they can get Motorola to license the Alpha processor bus so they can use the same chipsets AMD uses. I seriously doubt they’ll do any of those things.

OS X will finally start to address the technical deficiencies, but an awful lot of Mac veterans aren’t happy with X.

Frankly, it’s going to take a lot to turn Apple around and make it the force it once was. I don’t think Steve Jobs has it in him, and I’m not sure the rest of the company does either, even if they were to get new leadership overnight. (There’s pressure to bring back the legendary Steve Wozniak, the mastermind behind the Apple II who made Apple great in the 1970s and 1980s.)

I don’t think they’ll turn around because I don’t think they care. They’ll probably always exist as a niche player, selling high-priced overdesigned machines to people who like that sort of thing, just as Jaguar exists as a niche player, selling high-priced swanky cars to people who like that sort of thing. And I think the company as a whole realizes that and is content with it. But Jaguar’s not an independent company anymore, nor is it a dominant force in the auto industry. I think the same fate is waiting for Apple.

Mailbag:

My docs; Apple; Lost cd rom drive

01/10/2001

Mailbag:

Relocating the My Docs folder

First, some computer news. AMD is building a third fab after all. Location still TBA. Reportedly they’re looking for someone to share this $4 billion facility, but that of course could change by the time it’s ready in 2004. They were looking for someone to share their Dresden fab up until the day it opened, it seemed, but it turns out that capacity kept all to themselves really isn’t enough.

Time to talk baseball. My Royals did it. They made their first blockbuster trade since 1991, when they traded their beloved pitching ace, Bret Saberhagen, for a bag of baseballs. Well, actually they got Gregg Jefferies, who played third base with an oven mitt and hit .270–his biggest contribution was helping George Brett get his 3,000th hit by giving him some protection in the lineup, forcing pitchers to pitch to Brett–before getting traded across the state for Felix Jose, a bust who played right field for a couple of seasons, then played himself out of a job and dropped off the face of the earth. They also got Keith Miller, a scrappy player who was murder in the clutch, but he couldn’t stay healthy. He only lasted two seasons before he was done too. The most noteworthy guy from the trade was Kevin McReynolds, an underachieving power hitter past his prime, who lasted a couple of seasons, then was shipped back to the Mets in exchange for Vince Coleman, who provided some needed speed but his expensive contract and poor defense led them to ship him to Seattle for a prospect. His replacement was a youngster by the name of Johnny Damon.

Well, the Royals have once again traded a franchise player. Johnny Damon, their leadoff hitter, team leader, and sometime center fielder (he also plays left) is gone. Traded to Oakland, home to many an ex-Royal, in a three-team deal that brought a 20-year-old shortstop prospect and a backup catcher to Kansas City. (Ironically, this backup catcher lost his job with the A’s because Sal Fasano was better. Sal Fasano’s old team? The Royals.)

But the key to the deal was Roberto Hernandez, a 36-year-old closer. He throws hard and routinely saves 30 games a season. Lately the Royals have been doing well to get 15 from their closers. The Royals routinely scored 6 runs a game, but their bullpen routinely gave up 7. Hernandez and newly acquired setup man Doug Henry look to end that trend. Without Johnny Damon they won’t score 6 runs a game as much anymore, but the improved bullpen can reduce the number of runs they give up by one or two.

I feel good about this trade. Johnny Damon talked about how much he loved Kansas City, but he acted like a hired gun. And when he wasn’t making threats about leaving, he was trying to run the team. The solution to all the Royals’ problems last year, according to Damon, was Paul Sorrento. Paul Sorrento was a .240-hitting first baseman with some power and an average glove. The Royals already had Mike Sweeney at first base, a converted catcher who thinks he’s the second coming of George Brett. He’s good for .320 or .330, 20+ homers and 100+ RBIs a season. Not a great fielder, but he’s getting better. Paul Sorrento only would have taken playing time from Sweeney and wouldn’t have given them much. I guess 29 other teams agreed, because after the Royals let Sorrento go, no one else snapped him up. Then the Royals went and got Dave McCarty, a career minor leaguer with a fabulous glove who’d always managed to hit .230 or .240 in his brief stints in the bigs. But as a part-time player, McCarty found his groove. He flirted with a .280 average and hit a number of big homers, in addition to playing well, if not spectacularly, at first base and also spending some time in left and right field. Great move. Paul who? Good thing the front office didn’t listen to Johnny Damon.

This off-season, Johnny Damon was talking about how the Royals needed to go get some pitching, like, say, Darren Dreifort. Darren Dreifort. Who? Exactly. Darren Dreifort is an overpriced career National Leaguer who in a typical season goes 8-8 with an ERA around 4.50. The Royals already have six guys who can do that, given the kind of bullpen support Dreifort always got in LA, and they won’t ask for $7 milion a year to do it either. What’s so special about Darren Dreifort? He and Johnny Damon have the same agent. Can anyone say conflict of interest?

Johnny Damon was fun to watch, believe me. I liked the guy, as long as he kept his mouth shut. He played hard and did everything they ever asked him to do. Move to left field to make room for Carlos Beltran? OK. Hit third? Sure. Uh oh. All of our cleanup-type hitters are dropping like flies. Will you do it for a while until one of them gets healthy? OK. Uh oh. Carlos Beltran’s hurt. Would you move back to center field for a while? Sure, and might as well field spectacularly and hit .387 the second half of the season too.

But Johnny Damon didn’t want to sign a long-term contract. Johnny Damon wanted to make Bernie Williams money. And the Royals don’t have Bernie Williams money to offer. So Johnny Damon was going to move elsewhere the instant he became a free agent. The best thing the Royals could do was trade him for whatever they could get.

What they got was an expensive relief pitcher and a shortstop prospect, but Roberto Hernandez is no more expensive than what the Royals offered Johnny Damon. And now the Royals have cleared the logjam in their outfield. Mark Quinn can keep on playing left field. Carlos Beltran can go back to center. Jermaine Dye’s a lock in right. Dave McCarty and Mike Sweeney can rotate between first base and DH, which had been Quinn’s old role. Or power-hitting prospect Dee Brown can take over at DH if he’s ready, with Sween at first and McCarty back in the old role of supersub. Carlos Beltran or second baseman Carlos Febles can hit leadoff. If they falter, third baseman Joe Randa doesn’t have Johnny Damon’s speed, but he can replace his on-base percentage.

And as for the shortstop prospect, Angel Berroa, the Royals had no successor to smooth-fielding Rey Sanchez. Sanchez is a free swinger, but he’s managed to hit .270 or .280 for the Royals for two seasons so he’s not as bad as some make him out to be, but he’s 33 and has been a bench player most of his career. (Rob & Rany don’t like him much, but I have two words to say to that: Felix Martinez. Martinez was Sanchez’ predecessor, and he had one good hit his whole time in a KC uniform. It was a sucker punch in a brawl with the Anaheim Angels.) But Sanchez probably can’t be an everyday shortstop much longer and the Royals had to think about the future. Berroa looks to be one of those rare shortstops who can hit and field.

And Mike Sweeney is more than ready to take over Johnny Damon’s role as team leader. Sween loves the community, and the community loves him. Sween leads a Bible study in the clubhouse already, and players come. When a player has a problem, Sween’s the guy he’s most likely to seek out. What’s his manager have to say about him? He once told a Kansas City Star reporter that he has a twentysomething daughter. Now don’t get me wrong, he said. I don’t want her to marry Michael Sweeney. But I want her to marry someone like Michael Sweeney.

This from a guy who doesn’t give many compliments.

Sween’s as good a guy as any to build the team’s future around. Johnny Damon’s been around a little bit longer, but Mike Sweeney has qualities Johnny Damon never had and might not ever have.

Yes, Johnny Damon was nice to have, but he wasn’t the team. He looked irreplaceable, but his mouth made management wonder otherwise, and I think management was right.

Now, what do the Royals have to do to get Bret Saberhagen back? He’s been not-a-Royal for longer than he was a Royal, but I’ll always think of him as that 21-year-old who won two World Series games.

Not everyone agrees with me, of course. KC Star sportswriters pretty much do. Rany Jazayerli doesn’t. Rob Neyer hasn’t spoken yet.

Mailbag:

Relocating the My Docs folder

01/09/2001

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

Overheard: [I’d] rather spend a lot of money for a new top-notch and super-light mountain bike, dive gear or quality clothing than on another computer system. The performance of my PC is just fine for the work I do and the games I happen to play once in a blue moon. My PC is over a year old! Shocking!

–Thomas Pabst, of Tom’s Hardware Guide, in his Duron 850 review released Monday

I think that’s another argument for optimizing your PC right there. If Tom Pabst, of all people, can keep a PC for more than a year, then so should everyone else.

Let’s talk about cheap PCs. In college I lived next door to a marketing guy. In 1994, a couple of years before PCs broke the $1,000 barrier for good, I was thinking about $700 PCs. At that time, 386DX motherboards retrofitted with Cyrix 486DLC processors were dirt cheap, and I figured with 4 MB of RAM and a sub-300 MB hard disk, it would be possible to build a PC for that, and I figured it would sell on price alone.

My marketing buddy agreed. Then we did nothing with the idea. But I still think about cheap PCs.

There’s an article over at The Register today talking about a new motherboard from PC Chips that sells for about $80, based on the SiS 730S chipset. An unnamed vendor states that he can buy these PC Chips boards, slap a low-end Duron on them, put it in a case with the smallest hard drive available, and voila, you’ve got a $300 PC. He’s right. For $80, you get audio, video, modem, and LAN. All you need is a CPU ($60), memory (under $50), hard drive ($85), case ($35), and a keyboard and mouse ($15). It won’t be a high-powered system, but it’s miles ahead of anything we had three years ago and we weren’t complaining.

Now, I don’t trust PC Chips motherboards one bit, but I expect a lot of people will follow this dealer’s plan. This will lead to sales and market share for AMD, but it might come at the expense of reputation. You and I can assume people will blame the inevitable problems they’ll have with these systems on the dealer, or on the motherboard, but historically that’s never happened. People equate the CPU with the computer, so problems tend to fall on AMD or Cyrix, right or wrong. But AMD is hedging its bets, rightly focussing on the business market, where it got its big break last week: Micron will be offering Athlons in their Client Pro line of business PCs.

And speaking of Cyrix, they’ve revised the Cyrix III chip yet again, adding L2 cache. Performance is still lackluster, leading people to predict Cyrix’s demise, but I’m not so sure of that. If VIA can sell Cyrix chips at a significantly lower price than Intel or AMD are willing to charge and still make a profit, there’s room. That $300 PC can become a $250 PC if VIA prices its CPUs at $35 and dealers cut available memory.

Inexpensive PCs done right do sell. Commodore and Atari proved that. Their demise came when they reached the point where they no longer could (or would) sell a useful computer at a significantly lower price than everyone else. The Amiga was tremendously useful, but it was at a me-too price. Here was Commodore, the budget computer maker, selling a computer for twice as much as Packard Bell. Hence its demise. Atari’s price was closer to Packard Bell, but the software compatibility wasn’t there. Packard Bell’s death was inevitable once HP and Compaq started eroding their price territory. Packard Bell had a terrible reputation, but they sold until they lost their price advantage. People aren’t going to settle for a Kia if they can get a Honda for about the same price.

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

01/05/2001

Mailbag:

Video card; Optimizing Windows; Maxtor drive

A links day, mostly. I spent most of my free time last night conducting an interview, the fruits of which just aren’t ready for here yet. But man… There really is something that’s better than messing with computers. It’s chasing down a story. (Purely my opinion, of course. I can hear the “Shaddup, ya slimy journalist!” mutterings now.)

I messed around the last couple of days with importing messages and addresses from the Mac version of Netscape Communicator into Outlook. That’s an adventure. I’ll have to write that up, maybe this weekend. And for the first time in several years, I’m actually doing Windows NT administration on the domain level again. Granted, it’s not a production domain–the purpose is strictly research. But it’s kinda nice to move back into that realm for a little bit, though I don’t want to stay in that role too long.

I had tons of mail, some of which I got to and some I didn’t. I put off the less time-critical stuff until the weekend. But keep it coming. Frankly the mail’s better than the stuff I come up with on my own, I think.

Search request of the day. Every once in a while I get a weird one. Yesterday’s was, from Google, “hate Southwestern Bell.” Who doesn’t?

But first the big news. Linux 2.4 is out. Its release seemed like a bit of a letdown, with Linus Torvalds saying pretty much, “Oh, by the way, it’s out.” Expect to see distributions based around it soon, but probably not tomorrow.

What’s new about it? Scalability and speed, mostly. And I found the 2.3 series had slightly better memory management. Hmm. Seems quite the opposite of Microsoft, doesn’t it, when new releases require less memory than the previous version did? Of course the bloated GUIs will eat up all the memory the kernel frees up.

Duron vs. Celeron. From the head-to-head comparisons I’ve read, the Celeron/i815 combination is a better productivity box, by a hair. But the Duron/KM133 combo, though slow for productivity, is a surprisingly good low-end gaming box. And even in its weak spots, it’s still better than anything we had a couple of years ago. And I hold firmly to my statement that no computer made since 1997 is truly obsolete.

And on to the links…

A place to buy SCSI stuff. The great people over at Storage Review love Hypermicro. They’re at www.hypermicro.com .

Everything you ever wanted to know about SCSI. (I’m on a SCSI kick.) It’s at www.scsifaq.org .

Fix your VIA-based mobo. All the latest VIA drivers are over at www.viahardware.com/download/index.shtm .

Gigabyte GA-7DX preview. Get your AMD-760 fix over at www.xbitlabs.com/mainboards/ga-7dx.html . It’ll probably be a few weeks yet before you can buy one though. But this board sure looks good.

Mailbag:

Video card; Optimizing Windows; Maxtor drive