01/13/2001

Have I been brainwashed by Redmond? In the wake of MacWorld, Al Hawkins wrote a piece that suggested maybe so. My post from Thursday doesn’t suggest otherwise.

So let’s talk about what’s wrong with the PC industry. There are problems there as well–problems across the entire computer industry, really. The biggest difference, I think, is that the big guns in the PC industry are better prepared to weather the storm.

IBM’s PC business has been so bad for so long, they’ve considered pulling out of the very market they created. They seem to be turning it around, but it may only be temporary, and their profits are coming at the expense of market share. They retreated out of retail and eliminated product lines. Sound familiar? Temporary turnarounds aren’t unheard of in this industry. IBM as a whole is healthy now, but the day when they were known as Big Black & Blue isn’t so distant as to be forgotten. But IBM’s making their money these days by selling big Unix servers, disk drives, PowerPC CPUs and other semiconductors, software, and most of all, second-to-none service. The PC line can be a loss leader, if need be, to introduce companies to the other things IBM has to offer.

Compaq is a mess. That’s why they got a new CEO last year. But Compaq is a pretty diverse company. They have DEC’s old mini/mainframe biz, they have DEC’s OpenVMS and Digital Unix (now Tru64 Unix) OSs, they have DEC’s Alpha CPU architecture, and DEC’s widely acclaimed service division, which was the main thing that kept DEC afloat and independent in its day. Compaq also has its thriving server business, a successful line of consumer PCs and a couple of lines of business PCs. The combined Compaq/DEC was supposed to challenge IBM as the 800-pound gorilla of the industry, and that hasn’t happened. Compaq’s a big disappointment and they’re having growing pains. They should survive.

HP’s not exactly in the best of shape either. They’ve made a lot of lunkhead decisions that have cost them a lot of customers, most notably by not releasing drivers for their widely popular printers and scanners for newer Microsoft operating systems. While developing these drivers costs money, this will cost them customers in the long run so it was probably a very short-sighted decision. But HP’s inkjet printers are a license to print money, with the cartridges being almost pure profit, and HP and Compaq are the two remaining big dogs in retail. Plus they have profitable mainframe, Unix, and software divisions as well. They’ve got a number of ways to return to profitability.

The holidays weren’t kind to Gateway. They actually had to resort to selling some of their surplus inventory in retail stores, rather than using the stores as a front for their build-to-order business as intended.

Dell’s not happy with last year’s results either, so they’re looking to diversify and give themselves less dependence on desktop PCs. They’re growing up, in other words. They’re killing IBM and Compaq in PCs, and those companies are still surviving. Dell wants a piece of that action.

Intel botched a number of launches this year. They had to do everything wrong and AMD had to do everything right in order for AMD to continue to exist. That happened. AMD’s past problems may have been growing pains, and maybe they’re beyond it now. We shall see. Intel can afford to have a few bad quarters.

As for their chips, we pay a certain price for backward compatibility. But, despite the arguments of the Apple crowd, x86 chips as a rule don’t melt routinely or require refrigerants unless you overclock. All of my x86 chips have simple fans on them, along with smaller heatsinks than a G4 uses. I’ve seen many a Pentium III run on just a heatsink. The necessity of a CPU fan depends mostly on case design. Put a G4 in a cheap case with poor airflow and it’ll cook itself too.

Yes, you could fry an egg on the original Pentium-60 and -66. Later revisions fixed this. Yet I still saw these original Pentiums run on heat sinks smaller than the sinks used on a G4. The Athlon is a real cooker, so that argument holds, but as AMD migrates to ever-smaller trace widths, that should improve. Plus AMD CPUs are cheap as dirt and perform well. The Athlon gives G4-like performance and high clock speeds at a G3 price, so its customers are willing to live with some heat.

And Microsoft… There are few Microsoft zealots left today. They’re rarer and rarer. Microsoft hasn’t given us anything, yet we continue to buy MS Office, just like Mac users. We curse Microsoft and yet send millions and billions their way, just like Mac users. We just happen to buy the OS from them too. And while we curse Microsoft bugs and many of us make a living deploying Windows-based PCs (but the dozen or so Macs I’m responsible for keep me busier than the couple of hundred PCs I’m responsible for), for the most part Windows works. Mac owners talk about daily blue screens of death, but I don’t know when I last got one. I probably get one or two a year. I currently have eight applications running on my Windows 98 box. OS/2 was a far better system than Windows, but alas, it lost the war.

I can’t stand Microsoft’s imperialism and I don’t like them fighting their wars on my hardware. They can pay for their own battlefield. So I run Linux on some of my boxes. But sometimes I appreciate Windows’ backward compatibility.

I always look for the best combination of price, performance, and reliability. That means I change platforms a lot. I flirted with the Mac in 1991, but it was a loveless relationship. The PCs of that era were wannabes. I chose Amiga without having used one, because I knew it couldn’t possibly be as bad as Windows 3.0 or System 7.0. I was right. By 1994, Commodore had self-destructed and the Amiga was perpetually on the auction block, so I jumped ship and bought a Compaq. Windows 3.1 was the sorriest excuse I’d seen for a multitasking environment since System 7.0 and Windows 3.0. I could crash it routinely. So I switched to OS/2 and was happy again. I reluctantly switched to Windows 95 in 1996. I took a job that involved a lot of Macs in 1998, but Mac OS 8.5 failed to impress me. It was prettier than System 7 and if you were lucky you could use it all day without a horrible crash, but with poor memory management and multitasking, switching to it on an everyday basis would have been like setting myself back 12 years, so the second date wasn’t any better than the first.

Linux is very interesting, and I’ve got some full-time Linux PCs. If I weren’t committed to writing so much about Windows 9x (that’s where the money is), Linux would probably be my everyday OS. Microsoft is right to consider Linux a threat, because it’s cheaper and more reliable. Kind of like Windows is cheaper and more reliable than Mac OS. Might history repeat itself? I think it could.

The computer industry as a whole isn’t as healthy this year as it was last year. The companies with the most resources will survive, and some of the companies with fewer will fold or be acquired. The reason the industry press is harder on Apple than on the others is that Apple is less diversified than the others, and thus far more vulnerable.

01/12/2001

Let’s talk about wealth. When I was 15 or 16, I was sitting in English class and the teacher stood up and told everyone that the American Dream is dead. We would be the first generation that would have it worse than our parents did, she said.

I didn’t argue, though I should have. I figured I’d at least be the one to buck the trend, if what she said turned out to be right. A couple of years before, my dad had actually bothered to sit down with me at the kitchen table, candidly tell me the mistakes he’d made in life, and then he told me it didn’t look like I’d make those same mistakes. I trusted my dad’s judgment.

But when I look around today, I wonder if my English teacher might have been right. Wealth isn’t  about money or possessions, after all. In that regard, she’s very wrong. There’s a high school next  to one of the buildings I work in. Most of the cars in that parking lot are nicer than the cars in the parking lot for the building I work in. And there are plenty of highly paid IT professionals like me in my building.

Am I better off than my dad? Well, let’s see. In 1981 my dad decided he’d made it, so he splurged. He  bought a luxury car: a Chrysler LeBaron. It wasn’t the swankiest of cars, but it was far and away the  most loaded car he’d ever owned. The only features it was missing were a tape deck (not sure if  Chrysler was offering that in 1981), the famous Corinthian leather, and speech synthesis (which I think they  were offering that year). I thought it was a nice car.

Today, nearly 20 years later, I drive a Dodge Neon. That car has everything that 1981 LeBaron had, plus some things it didn’t. By today’s standards, it’s not a luxury car.

Ten years later, my dad bought a 1980 Chrysler Cordoba, which he let me drive most of the time. That was the swankiest car Chrysler made in 1980. Leather seats, everything adjustable… It was still  awfully nice in 1991. The car my sister drives puts that Cordoba to shame. Leather seats, but these are heated. And my sister’s car isn’t a luxury car either. It’s mid-range.

I can’t quite afford the last house my dad bought. Give me a couple of years. I could afford the  next-to-last house my dad bought pretty easily. I don’t see the point–I’d just fill the place with computers and books, and I’d have to drive longer to get to work. I like where I’m living now.

Compared to my dad, I’ve got it good. Real good. And my dad was no pauper. He was a successful doctor. Not a high-priced doctor like a brain surgeon, but he did fine.

This weekend, I was talking to my good friend Tom Gatermann. He was talking about a friend who’s  about to marry a girl from the former Soviet Union. Her hometown is just south of Siberia. His friend was talking about living conditions there. Indoor plumbing is a luxury.

I spent a couple of weeks on a Navajo reservation in 1998 and 1999. Out there, a telephone is a luxury. Sometimes electricity is a luxury. Usually, those who go without budget so they have  electricity during the hottest parts of the year, then shut it off during the mild months.

For me, budgeting involves raising or lowering the thermostat by about 5 degrees if I’m going to be  gone for a few days. Or if a month looks like it might be particularly tight for some reason, I’ll  move my thermostat and turn off all but one of my computers. I did that last year, around tax time. Comparatively, that’s not a big deal.

No, wealth isn’t about possessions. I learned that in New Mexico. Wealth is about gratefulness. My  friends down there are much wealthier than I am. They’re grateful for just about everything they  have. I take my car, my computers, my phone, my indoor plumbing, my lights… I take all of that for granted pretty much. I complain when my DSL connection isn’t working right. Meanwhile, miles away, there’s someone walking half a mile to use a neighbor’s telephone, or someone walking outside in the dead of winter to an outhouse.

My generation’s spoiled. The generation after mine is even worse. We take everything for granted. Those younger than me take everything for granted and many of them want it handed to them. And if we  don’t have something we want, it’s always someone else’s fault. Eight years ago it was George Bush’s fault. Now it’s Bill Clinton’s fault, or those mean-spirited Republicans in Congress. Or maybe it’s Bill Gates’ and Larry Ellison’s and Warren Buffett’s fault, because they’ve accumulated all that  money and won’t share.

My cubicle neighbor agrees. We talked about that the other day, and he asked me the same question my  mom asked me last week: How do we fix it?

I remember my grandmother was grateful for everything she had, which by today’s standards, was zilch. But she never thought of herself as poor. Never. She lived through the Great Depression. People who  lived through the Depression looked at things very differently.

So I told my cube neighbor and my mom the same thing: We need a good, long, hard depression.  Capitalism gave us everything we ever wanted. But we changed the rules and said it wasn’t what we  wanted. We don’t know what we have, and we won’t all make a pilgrimage en masse to see how great life  is in Siberia. The only way for us to find out what we have is to struggle for a while.

So, was my English teacher right? Are we better off than our parents? NO.

I’m very sad to say I couldn’t prove her wrong.

01/11/2001

Mailbag:

My docs; Apple; Lost cd rom drive

It’s that time of year again. MacWorld time. I work with Macs way too much, so of course I have opinions. If you expect me to withhold them, you don’t know me very well.

Let’s face it: Apple’s in serious trouble. Serious trouble. They can’t move inventory. The Cube is a bust–unexpandable, defect-ridden, and overpriced. The low-end G4 tower costs less than the Cube but offers better expandability.  Buying a Cube is like marrying a gorgeous airhead. After the looks fade in a few years, you’re permanently attached to an airhead. So people buy a G4 tower, which has better expandability, or they get an iMac, which costs less.

Unfortunately, that gorgeous airhead metaphor goes a long way with Apple. The Mac’s current product line is more about aesthetics than anything else. So they’ve got glitzy, glamorous cases (not everyone’s cup of tea, but hey, I hear some people lust after Britney Spears too), but they’re saddled with underpowered processors dragged down by an operating system less sophisticated under the hood than the OS Commodore shipped with the first Amiga in 1985. I don’t care if your PowerPC is more efficient than an equivalently-clocked Pentium IV (so’s a VIA Cyrix III but no one’s talking about it), because if your OS can’t keep that CPU fed with a steady stream of tasks, it just lost its real-world advantage.

But let’s set technical merit aside. Let’s just look at pure practicalities. You can buy an iMac for $799. Or, if you’re content with a low-end computer, for the same amount of money you can buy a low-end eMachine and pair it up with a 19-inch NEC monitor and still have a hundred bucks left over to put towards your printer. Yeah, so the eMachine doesn’t have the iMac’s glitzy looks. I’ll trade glitz for a 19-inch monitor. Try working with a 19-inch and then switch to a 15-inch like the iMac has. You’ll notice a difference.

So the eMachine will be obsolete in a year? So will the iMac. You can spend $399 for an accelerator board for your iMac. Or you can spend $399 for a replacement eMachine (the 19-inch monitor will still be nice for several years) and get a hard drive and memory upgrade while you’re at it.

On the high end, you’ve got the PowerMac G4 tower. For $3499, you get a 733 MHz CPU, 256 MB RAM, 60 GB HD, a DVD-R/CD-R combo drive, internal 56K modem, gigabit Ethernet you won’t use, and an nVidia GeForce 2 MX card. And no monitor. Software? Just the OS and iMovie, which is a fun toy. You can order one of these glitzy new Macs today, but Apple won’t ship it for a couple of months.

Still, nice specs. For thirty-five hundred bucks they’d better be nice! Gimme thirty-five hundred smackers and I can build you something fantabulous.

But I’m not in the PC biz, so let’s see what Micron might give me for $3500. For $3514, I configured a Micron ClientPro DX5000. It has dual 800 MHz Pentium III CPUs (and an operating system that actually uses both CPUs!), 256 MB of RDRAM, a 7200 RPM 60 GB hard drive, a DVD-ROM and CD-RW (Micron doesn’t offer DVD-R, but you can get it third-party if you must have one), a fabulous Sound Blaster Live! card, a 64 MB nVidia GeForce 2 MX, and in keeping with Apple tradition, no monitor. I skipped the modem because Micron lets me do that. If you must have a modem and stay under budget, you can throttle back to dual 766 MHz CPUs and add a 56K modem for $79. The computer also includes Intel 10/100 Ethernet, Windows 2000, and Office 2000.

And you can have it next week, if not sooner.

I went back to try to configure a 1.2 GHz AMD Athlon-based system, and I couldn’t get it over $2500. So just figure you can get a machine with about the same specs, plus a 19-inch monitor and a bunch more memory.

Cut-throat competition in PC land means you get a whole lot more bang for your buck with a PC. And PC upgrades are cheap. A Mac upgrade typically costs $400. With PCs you can often just replace a CPU for one or two hundred bucks down the road. And switching out a motherboard is no ordeal–they’re pretty much standardized at this point, and PC motherboards are cheap. No matter what you want, you’re looking at $100-$150. Apple makes it really hard to get motherboard upgrades before the machines are obsolete.

It’s no surprise at all to me that the Mac OS is now the third most-common OS on the desktop (fourth if you count Windows 9x and Windows NT/2000 as separate platforms), behind Microsoft’s offerings and Linux. The hardware is more powerful (don’t talk to me about the Pentium 4–we all know it’s a dog, that’s why only one percent of us are buying it), if only by brute force, and it’s cheaper to buy and far cheaper to maintain.

Apple’s just gonna have to abandon the glitz and get their prices down. Or go back to multiple product lines–one glitzy line for people who like that kind of thing, and one back-to-basics line that uses standard ATX cases and costs $100 less off the top just because of it. Apple will never get its motherboard price down to Intel’s range, unless they can get Motorola to license the Alpha processor bus so they can use the same chipsets AMD uses. I seriously doubt they’ll do any of those things.

OS X will finally start to address the technical deficiencies, but an awful lot of Mac veterans aren’t happy with X.

Frankly, it’s going to take a lot to turn Apple around and make it the force it once was. I don’t think Steve Jobs has it in him, and I’m not sure the rest of the company does either, even if they were to get new leadership overnight. (There’s pressure to bring back the legendary Steve Wozniak, the mastermind behind the Apple II who made Apple great in the 1970s and 1980s.)

I don’t think they’ll turn around because I don’t think they care. They’ll probably always exist as a niche player, selling high-priced overdesigned machines to people who like that sort of thing, just as Jaguar exists as a niche player, selling high-priced swanky cars to people who like that sort of thing. And I think the company as a whole realizes that and is content with it. But Jaguar’s not an independent company anymore, nor is it a dominant force in the auto industry. I think the same fate is waiting for Apple.

Mailbag:

My docs; Apple; Lost cd rom drive

01/10/2001

Mailbag:

Relocating the My Docs folder

First, some computer news. AMD is building a third fab after all. Location still TBA. Reportedly they’re looking for someone to share this $4 billion facility, but that of course could change by the time it’s ready in 2004. They were looking for someone to share their Dresden fab up until the day it opened, it seemed, but it turns out that capacity kept all to themselves really isn’t enough.

Time to talk baseball. My Royals did it. They made their first blockbuster trade since 1991, when they traded their beloved pitching ace, Bret Saberhagen, for a bag of baseballs. Well, actually they got Gregg Jefferies, who played third base with an oven mitt and hit .270–his biggest contribution was helping George Brett get his 3,000th hit by giving him some protection in the lineup, forcing pitchers to pitch to Brett–before getting traded across the state for Felix Jose, a bust who played right field for a couple of seasons, then played himself out of a job and dropped off the face of the earth. They also got Keith Miller, a scrappy player who was murder in the clutch, but he couldn’t stay healthy. He only lasted two seasons before he was done too. The most noteworthy guy from the trade was Kevin McReynolds, an underachieving power hitter past his prime, who lasted a couple of seasons, then was shipped back to the Mets in exchange for Vince Coleman, who provided some needed speed but his expensive contract and poor defense led them to ship him to Seattle for a prospect. His replacement was a youngster by the name of Johnny Damon.

Well, the Royals have once again traded a franchise player. Johnny Damon, their leadoff hitter, team leader, and sometime center fielder (he also plays left) is gone. Traded to Oakland, home to many an ex-Royal, in a three-team deal that brought a 20-year-old shortstop prospect and a backup catcher to Kansas City. (Ironically, this backup catcher lost his job with the A’s because Sal Fasano was better. Sal Fasano’s old team? The Royals.)

But the key to the deal was Roberto Hernandez, a 36-year-old closer. He throws hard and routinely saves 30 games a season. Lately the Royals have been doing well to get 15 from their closers. The Royals routinely scored 6 runs a game, but their bullpen routinely gave up 7. Hernandez and newly acquired setup man Doug Henry look to end that trend. Without Johnny Damon they won’t score 6 runs a game as much anymore, but the improved bullpen can reduce the number of runs they give up by one or two.

I feel good about this trade. Johnny Damon talked about how much he loved Kansas City, but he acted like a hired gun. And when he wasn’t making threats about leaving, he was trying to run the team. The solution to all the Royals’ problems last year, according to Damon, was Paul Sorrento. Paul Sorrento was a .240-hitting first baseman with some power and an average glove. The Royals already had Mike Sweeney at first base, a converted catcher who thinks he’s the second coming of George Brett. He’s good for .320 or .330, 20+ homers and 100+ RBIs a season. Not a great fielder, but he’s getting better. Paul Sorrento only would have taken playing time from Sweeney and wouldn’t have given them much. I guess 29 other teams agreed, because after the Royals let Sorrento go, no one else snapped him up. Then the Royals went and got Dave McCarty, a career minor leaguer with a fabulous glove who’d always managed to hit .230 or .240 in his brief stints in the bigs. But as a part-time player, McCarty found his groove. He flirted with a .280 average and hit a number of big homers, in addition to playing well, if not spectacularly, at first base and also spending some time in left and right field. Great move. Paul who? Good thing the front office didn’t listen to Johnny Damon.

This off-season, Johnny Damon was talking about how the Royals needed to go get some pitching, like, say, Darren Dreifort. Darren Dreifort. Who? Exactly. Darren Dreifort is an overpriced career National Leaguer who in a typical season goes 8-8 with an ERA around 4.50. The Royals already have six guys who can do that, given the kind of bullpen support Dreifort always got in LA, and they won’t ask for $7 milion a year to do it either. What’s so special about Darren Dreifort? He and Johnny Damon have the same agent. Can anyone say conflict of interest?

Johnny Damon was fun to watch, believe me. I liked the guy, as long as he kept his mouth shut. He played hard and did everything they ever asked him to do. Move to left field to make room for Carlos Beltran? OK. Hit third? Sure. Uh oh. All of our cleanup-type hitters are dropping like flies. Will you do it for a while until one of them gets healthy? OK. Uh oh. Carlos Beltran’s hurt. Would you move back to center field for a while? Sure, and might as well field spectacularly and hit .387 the second half of the season too.

But Johnny Damon didn’t want to sign a long-term contract. Johnny Damon wanted to make Bernie Williams money. And the Royals don’t have Bernie Williams money to offer. So Johnny Damon was going to move elsewhere the instant he became a free agent. The best thing the Royals could do was trade him for whatever they could get.

What they got was an expensive relief pitcher and a shortstop prospect, but Roberto Hernandez is no more expensive than what the Royals offered Johnny Damon. And now the Royals have cleared the logjam in their outfield. Mark Quinn can keep on playing left field. Carlos Beltran can go back to center. Jermaine Dye’s a lock in right. Dave McCarty and Mike Sweeney can rotate between first base and DH, which had been Quinn’s old role. Or power-hitting prospect Dee Brown can take over at DH if he’s ready, with Sween at first and McCarty back in the old role of supersub. Carlos Beltran or second baseman Carlos Febles can hit leadoff. If they falter, third baseman Joe Randa doesn’t have Johnny Damon’s speed, but he can replace his on-base percentage.

And as for the shortstop prospect, Angel Berroa, the Royals had no successor to smooth-fielding Rey Sanchez. Sanchez is a free swinger, but he’s managed to hit .270 or .280 for the Royals for two seasons so he’s not as bad as some make him out to be, but he’s 33 and has been a bench player most of his career. (Rob & Rany don’t like him much, but I have two words to say to that: Felix Martinez. Martinez was Sanchez’ predecessor, and he had one good hit his whole time in a KC uniform. It was a sucker punch in a brawl with the Anaheim Angels.) But Sanchez probably can’t be an everyday shortstop much longer and the Royals had to think about the future. Berroa looks to be one of those rare shortstops who can hit and field.

And Mike Sweeney is more than ready to take over Johnny Damon’s role as team leader. Sween loves the community, and the community loves him. Sween leads a Bible study in the clubhouse already, and players come. When a player has a problem, Sween’s the guy he’s most likely to seek out. What’s his manager have to say about him? He once told a Kansas City Star reporter that he has a twentysomething daughter. Now don’t get me wrong, he said. I don’t want her to marry Michael Sweeney. But I want her to marry someone like Michael Sweeney.

This from a guy who doesn’t give many compliments.

Sween’s as good a guy as any to build the team’s future around. Johnny Damon’s been around a little bit longer, but Mike Sweeney has qualities Johnny Damon never had and might not ever have.

Yes, Johnny Damon was nice to have, but he wasn’t the team. He looked irreplaceable, but his mouth made management wonder otherwise, and I think management was right.

Now, what do the Royals have to do to get Bret Saberhagen back? He’s been not-a-Royal for longer than he was a Royal, but I’ll always think of him as that 21-year-old who won two World Series games.

Not everyone agrees with me, of course. KC Star sportswriters pretty much do. Rany Jazayerli doesn’t. Rob Neyer hasn’t spoken yet.

Mailbag:

Relocating the My Docs folder

01/09/2001

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

Overheard: [I’d] rather spend a lot of money for a new top-notch and super-light mountain bike, dive gear or quality clothing than on another computer system. The performance of my PC is just fine for the work I do and the games I happen to play once in a blue moon. My PC is over a year old! Shocking!

–Thomas Pabst, of Tom’s Hardware Guide, in his Duron 850 review released Monday

I think that’s another argument for optimizing your PC right there. If Tom Pabst, of all people, can keep a PC for more than a year, then so should everyone else.

Let’s talk about cheap PCs. In college I lived next door to a marketing guy. In 1994, a couple of years before PCs broke the $1,000 barrier for good, I was thinking about $700 PCs. At that time, 386DX motherboards retrofitted with Cyrix 486DLC processors were dirt cheap, and I figured with 4 MB of RAM and a sub-300 MB hard disk, it would be possible to build a PC for that, and I figured it would sell on price alone.

My marketing buddy agreed. Then we did nothing with the idea. But I still think about cheap PCs.

There’s an article over at The Register today talking about a new motherboard from PC Chips that sells for about $80, based on the SiS 730S chipset. An unnamed vendor states that he can buy these PC Chips boards, slap a low-end Duron on them, put it in a case with the smallest hard drive available, and voila, you’ve got a $300 PC. He’s right. For $80, you get audio, video, modem, and LAN. All you need is a CPU ($60), memory (under $50), hard drive ($85), case ($35), and a keyboard and mouse ($15). It won’t be a high-powered system, but it’s miles ahead of anything we had three years ago and we weren’t complaining.

Now, I don’t trust PC Chips motherboards one bit, but I expect a lot of people will follow this dealer’s plan. This will lead to sales and market share for AMD, but it might come at the expense of reputation. You and I can assume people will blame the inevitable problems they’ll have with these systems on the dealer, or on the motherboard, but historically that’s never happened. People equate the CPU with the computer, so problems tend to fall on AMD or Cyrix, right or wrong. But AMD is hedging its bets, rightly focusing on the business market, where it got its big break last week: Micron will be offering Athlons in their Client Pro line of business PCs.

And speaking of Cyrix, they’ve revised the Cyrix III chip yet again, adding L2 cache. Performance is still lackluster, leading people to predict Cyrix’s demise, but I’m not so sure of that. If VIA can sell Cyrix chips at a significantly lower price than Intel or AMD are willing to charge and still make a profit, there’s room. That $300 PC can become a $250 PC if VIA prices its CPUs at $35 and dealers cut available memory.

Inexpensive PCs done right do sell. Commodore and Atari proved that. Their demise came when they reached the point where they no longer could (or would) sell a useful computer at a significantly lower price than everyone else. The Amiga was tremendously useful, but it was at a me-too price. Here was Commodore, the budget computer maker, selling a computer for twice as much as Packard Bell. Hence its demise. Atari’s price was closer to Packard Bell, but the software compatibility wasn’t there. Packard Bell’s death was inevitable once HP and Compaq started eroding their price territory. Packard Bell had a terrible reputation, but they sold until they lost their price advantage. People aren’t going to settle for a Kia if they can get a Honda for about the same price.

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

01/08/2001

An open letter to a spammer. I found this excerpt amusing from a message that slipped past Brightmail (I don’t know why I bothered to read it):

This is not a SPAM. You are receiving this because you are on a list of email addresses that I have bought. And you have opted to receive information about business oportunities. If you did not opt in to receive information on business opportunities then please accept our apology. To be REMOVED from this list simply reply with REMOVE as the subject. And you will NEVER receive another email from me.

Sorry, dude. If I didn’t solicit it, it’s spam. I guess I opted in the way most people do, by simply existing. But I can bet if I do respond, I’ll be opting in to a “known active” list that you’ll sell for even more money. I may never receive another message from you, but I’m sure I’ll get messages from 47 of your slimy customers, so no thanks.

SCSI on a budget. Well, I did it. I dug up an ancient Quantum Trailblazer 850 SCSI drive and connected it to my K6-2/350, which contains a Promise SCSI controller (it has an NCR chipset on it). I’m thinking I may install Mandrake 7.2 on it and give myself a crude dual boot by reversing IDE and SCSI in the boot order. An all-SCSI setup in Linux, even old SCSI drives, ought to be pretty nice. I’ve got a Lightning 365 drive around here too that I can pair up with it. Hmm. I could also add the ProDrive 52 LPS drive to the mix, but that’s big enough to hold /boot and not much else, so that’s getting a bit ridiculous. Sadly, that drive’s probably not worth the 5-10 watts of power it would consume anymore. But between the two bigger drives I have a gig of space, which is the minimum you want if you’re going to do much of anything useful with Linux.

The bigger drives actually aren’t as pathetic as they sound. They spin at 4500 RPM, and the Lightning has a 12 ms seek time. The Trailblazer has a 14 ms seek time, so it’s not quite as fast on the seeks, but the Trailblazer has a slightly higher platter density so for the long stretches it’ll be a little quicker.

Given their re-orderable command queue and ability to share the bus, I’d say they stand a chance of being OK. I’ll have to think about where to mount the 365–I want it to hold something used frequently so as to take advantage of having a second spindle, but it needs to be something that’s not going to grow much because 365 megs isn’t all that much space these days.

You can demonstrate command queue reordering by trying to use the drive for something else while defragmenting. The drive will hesitate much more noticeably than an IDE drive would, but the defrag is much less likely to be interrupted.

It’s been so long since I used SCSI drives extensively that I’d forgotten about their advantages.

Your own SCSI on a budget. I did a Web search over the weekend and found a number of places selling first-generation 10,000 RPM drives for under $100. Given the 3-year warranties they’re probably refurbs, but the price is right.

Working. I worked a rare Sunday yesterday, putting in a couple of hours’ worth of overtime. I think this is the second Sunday I’ve worked since finishing Optimizing Windows; I try not to do that as a general rule. I burn myself out if I don’t follow it.

Paying me time and a half to run around to a few dozen PCs and log on, then log back off in order to verify the re-wiring job works seems a waste of my skills and salary, but I do what I’m told. Quick, easy money.

Catching up on mail. I almost caught up this weekend. I think I have two or three messages left in my queue. One of them is really important, which is why it’s still in my queue. I didn’t have time to deal with it properly over the weekend. What’s Dave have up his sleeve? You’ll see. Stay tuned.

Speaking of Optimizing Windows I went ahead and put up an informational page which includes review excerpts, links to all known reviews on the Web, links to major booksellers, the ISBN number so you can have your local bookseller special-order it for you, links to chapters 2 and 10 online, and my own thoughts, looking back at it a year after publication, about why this book remains relevant in this fast-changing industry.

01/07/2001

Mailbag:

HD; disk I/O tweaking

There was cause for celebration last night. And celebration means dinner at Courtesy Diner, where the specialty is the heart attack on a plate. That pretty much means anything but the pancakes, but the favored selection is usually some combination of chili, eggs and hash browns–known here in St. Louis at least as a slinger.

So Gatermann and I had our slingers as we listened to the denizens’ weird selections on the jukebox, then we headed out to a world-famous St. Louis landmark–Ted Drewes’ Frozen Custard. We were surprised to find it wasn’t busy, because it was the first warm Saturday we’ve had in weeks. It was actually over 30 degrees and the snow was melting, but the wimps stayed home. Going to Ted Drewes’ and not having to wait in line for 20 minutes is a rarity. I’ll have to remember that January is the time to go there. In August, that place is lined up well out into the street. Incidentally, there’s a Baskin-Robbins right next door that makes a killing off people who decide fast service and air conditioning sound a whole lot better than waiting forever in line in the world-infamous St. Louis heat and humidity.

As for why Ted Drewes’ is any better than any other frozen custard in the world, I haven’t figured that out. I think it’s nostalgia as much as anything. It’s just about the last remaining landmark in St. Louis on what used to be U.S. 66, a road so famous that there used to be a TV show about it. I know it’s even known in Europe, because Depeche Mode recorded a heavily synthesized version of that show’s theme song in the late 1980s.

Well, Route 66, now known as Missouri 366–you can tell the difference between a city slicker and a countian by what they call 366, because it’s Chippewa in the city, but Watson in the suburbs–pretty much looks like any other metropolitan drag these days. Its distinctive features are mostly gone.

They tore down the 66 Park-In Theatre (where many a St. Louisan was conceived) and the Coral Courts motel (where Bonnie and Clyde hid out, and also where many a St. Louisan was conceived) back in 1993, so what’s left? A bunch of strip malls, as well as real malls infested with 14-year-olds trying to look 25. Well, that and a run-down custard stand with hand-lettered plackards announcing the day’s specials. It’s easy to see what has the most charm.

So we got our custard and entertained ourselves by watching 16-year-olds driving in what’s left of the snow. One of them peeled out in the parking lot and just about nailed a dumpster with his mom’s minivan.

Yes, a good St. Louis celebration.

Oh yeah, I forgot to say what the cause was.

I made it over to Gatermann’s around 5 or so. I’d suggested over the phone that he try disabling the L2 cache on Tim Coleman’s PC and see what happens. Well, when I got there, Tim’s computer was sitting there at a command prompt–further than it had been in a long time. He popped in a Windows Me CD, and it made it through the installation. Parts of it were fast, but the final stage was painfully slow. We didn’t complain though–it was working. We got it installed and Tom did some quick-and-dirty optimization (I taught him everything I know). Then I took the helm. I re-enabled the L2 cache, and nothing. It started booting, but at the point where the floppy drive should seek, it kicked into 132-column text mode and gave me a flashing cursor in the upper left. I powered down, powered back up, entered the BIOS, turned off the L2 cache again (no original Celeron jokes please), and the old Cyrix fired right up. Ironically, the CPU is one of the few parts we haven’t blown yet on this thing.

So we ran through it, concluded that the speed is acceptable for what Tim uses it for, and called him up with the good news. I probably ought to give the board a thorough examination under magnification to make sure there’s nothing physically wrong with it and maybe try another CPU in it, but since I was lacking both a CPU and magnification at the moment and the system was working, that would wait.

So it was off to dinner, without Tim because he’s remodeling his kitchen. We would have offered to help, but Tim doesn’t trust either one of us with power tools. So we didn’t.

I’d say we thought of Tim as we watched the teenagers make fools of themselves in the parking lot, but he’d probably be offended. Besides, I’d be lying.

Mailbag:

HD; disk I/O tweaking

01/06/2001

New adventures in SCSI. I was digging around this week and I found an old SCSI card. The PCB identified it as an Initio INI-9100A. I seem to recall I got it with my CD burner a few years back, and that I ditched it when it wouldn’t work with Windows 2000 RC2. Curious to see if drivers were ever released for it, I checked Initio’s Web site, and lo and behold, the release version of Windows 2000 was supposed to support the card. Since I’ve got a couple of decent SCSI CD-ROM drives laying around, I figured, why not try it?

I was unhappy to see Windows 2000 failed to bring up the Add New Hardware wizard after installation, but when I looked in Device Manager, the card was there. So I powered down, connected an old NEC 12X SCSI CD-ROM to it, powered back up, and bingo! I even got activity during boot. A quick verification by reading the disc, and I’m happy. So I powered down again. What else can I throw at it…? I spied an ancient, ancient Quantum 52 MB SCSI drive. (Don’t ask me why I keep this stuff.) I knew the card wouldn’t boot off it, since it lacks an onboard BIOS, but would the drive still work, I wondered? So I powered down, plugged the ancient thing in there, power back up, and I thought I saw the drive’s LED flicker during boot. Yes, back in this drive’s day, hard drives had LEDs on the front of them. They even had faceplates! I watched Windows finish booting, opened My Computer, and sure enough, I had an extra hard drive up there. But what on Earth could be on it? I opened up the drive, and hit gold. I must have used the drive sometime within the past five years, because it contained a copy of Caldera OpenDOS. That, believe it or not, is extremely useful. OpenDOS’ FDISK will delete any partition, unlike Microsoft’s. So I’m very glad I tried the drive.

So now I’ve got two SCSI-equipped systems, one of which is bootable. I’ve got an excuse to go buy a $220 IBM or Quantum 10,000 RPM SCSI drive… Uh oh. Good thing I got some overtime at work this week and will get some more this weekend.

And it looks like it’s unplanned upgrade time. Tom Gatermann called me up yesterday. He was replacing our friend Tim Coleman’s hard drive and the system just wouldn’t come back up. He futzed around with it for an hour, trying everything he could think of, then called me. I had him try putting the hard drive on auto detect, reset all the PnP/ESCD data, and of course, check all the cables. Nothing. The board would POST, then die. Well, without having a POST card (I know how to make one except I don’t have an EPROM burner) I can’t diagnose it any further.

Come to think of it, I should have had him disable L2 cache and see if that brought it back to life. It’d be slow as can be, but that’s a good way to troubleshoot a Socket 7 system, or a 386 or 486 for that matter. Strip the system down to just motherboard, CPU, video, a boot device, and a single bank of memory (a single DIMM or one pair of SIMMs). Disable L2 cache. If it works with L2 cache disabled, it’s a motherboard problem of some sort. Check all jumpers, re-seat anything that’s re-seatable, and try again. If it still doesn’t work, it has to be a CPU, video, or memory problem. Then you’ve got a few more steps to try, including disabling L1 cache and switching out the video and memory.

Tom took the system home with him, so I’ll be giving it a look today.

At any rate, it looks like we’re dealing with a blown board, and every time Tom or I do anything with that system, something goes. Tim’s on power supply #2, motherboard #2, sound card #2… Tim’s got an army of cats, and the system’s on the floor, which gives me concern. The system can pull in cat hair, and with it, static electricity. And I don’t know how good Tim’s wiring is. It’s a very maddening problem. Had anyone else built the system, I’d be cursing them, but Tom and I built it ourselves, and we used the same calibre parts we use in our own systems. So we think it’s an environmental problem.

I’m thinking I’ll go ahead and pick up a Gigabyte motherboard with a Duron chip on it, then give Tim my two-year-old AOpen AX59Pro board. I normally run systems much longer than that, but I want to help Tim, and I really ought to try to stay somewhat current.

Linux 2.4 again. I was right. Within 4 hours of 2.4’s release, Alan Cox released Linux2.4-ac1. A few hours after that, Linux2.4-ac2 followed. When does he sleep, I wonder?

01/05/2001

Mailbag:

Video card; Optimizing Windows; Maxtor drive

A links day, mostly. I spent most of my free time last night conducting an interview, the fruits of which just aren’t ready for here yet. But man… There really is something that’s better than messing with computers. It’s chasing down a story. (Purely my opinion, of course. I can hear the “Shaddup, ya slimy journalist!” mutterings now.)

I messed around the last couple of days with importing messages and addresses from the Mac version of Netscape Communicator into Outlook. That’s an adventure. I’ll have to write that up, maybe this weekend. And for the first time in several years, I’m actually doing Windows NT administration on the domain level again. Granted, it’s not a production domain–the purpose is strictly research. But it’s kinda nice to move back into that realm for a little bit, though I don’t want to stay in that role too long.

I had tons of mail, some of which I got to and some I didn’t. I put off the less time-critical stuff until the weekend. But keep it coming. Frankly the mail’s better than the stuff I come up with on my own, I think.

Search request of the day. Every once in a while I get a weird one. Yesterday’s was, from Google, “hate Southwestern Bell.” Who doesn’t?

But first the big news. Linux 2.4 is out. Its release seemed like a bit of a letdown, with Linus Torvalds saying pretty much, “Oh, by the way, it’s out.” Expect to see distributions based around it soon, but probably not tomorrow.

What’s new about it? Scalability and speed, mostly. And I found the 2.3 series had slightly better memory management. Hmm. Seems quite the opposite of Microsoft, doesn’t it, when new releases require less memory than the previous version did? Of course the bloated GUIs will eat up all the memory the kernel frees up.

Duron vs. Celeron. From the head-to-head comparisons I’ve read, the Celeron/i815 combination is a better productivity box, by a hair. But the Duron/KM133 combo, though slow for productivity, is a surprisingly good low-end gaming box. And even in its weak spots, it’s still better than anything we had a couple of years ago. And I hold firmly to my statement that no computer made since 1997 is truly obsolete.

And on to the links…

A place to buy SCSI stuff. The great people over at Storage Review love Hypermicro. They’re at www.hypermicro.com .

Everything you ever wanted to know about SCSI. (I’m on a SCSI kick.) It’s at www.scsifaq.org .

Fix your VIA-based mobo. All the latest VIA drivers are over at www.viahardware.com/download/index.shtm .

Gigabyte GA-7DX preview. Get your AMD-760 fix over at www.xbitlabs.com/mainboards/ga-7dx.html . It’ll probably be a few weeks yet before you can buy one though. But this board sure looks good.

Mailbag:

Video card; Optimizing Windows; Maxtor drive

01/04/2001

Mailbag:
Book question; Linux; Hard drive
Optwin update. I spoke with Glenn Gilmore, a marketing director at O’Reilly, today, and he assured me there are plenty of copies of Optimizing Windows available. He suggested there must be a glitch in Amazon’s database, which he said happens fairly often. Since O’Reilly and Amazon do a lot of business, he’s probably in a position to say that.
So, to reiterate, the book is available, and there are enough copies in Tennessee to last quite a long time. If it’s not available at Amazon, please check Fatbrain or Barnes & Noble or another online reseller.
I crashed my machine and lost my post for today. Good thing that doesn’t happen often. I launched Word in order to start writing up a book proposal (don’t get too excited yet–just because I write a proposal doesn’t mean I do anything with it, and even if I do something with it, it doesn’t mean anyone else will like it) and Word never came up. Winamp fell silent. Mouse movements became as erratic as George Brett’s throwing arm in the 1970s. The mouse cursor changed to a vertical bar and never changed back. The caps-lock light didn’t light when I hit the caps lock key. Ctrl-Alt-Del brought up the task manager but wouldn’t let me do anything else. Yup. We’re hung. I waited five minutes to be sure. Nothing. It never came out of its coma. I hit Ctrl-Atl-Del a couple of times and rebooted.

Like I said, this doesn’t happen often. After I rebooted, I found out there are new critical updates for my computer. I wonder if that had something to do with my crash…? Significantly, Windows Update promptly crashed, but this time it didn’t take the system down. I’ve really gotta learn to just say no…

(And if it seems like I’m being overly dramatic, remember, this doesn’t happen to me often.)

So, what’d I lose? I’m trying to remember.

The rest of the story on memory. Visit www.pcguide.com/art/sdram.htm for the little tidbits I didn’t tell you last week. I didn’t leave out so much.

Optimizing Windows. It looks like it may be out of print. Amazon is now saying it is. I need to contact O’Reilly to find out for certain. They could do another printing, but the question is, are they willing? With O’Reilly mostly pulling out of the Windows market, I don’t know. My editor said this past fall that this title was safe–for now. But it’s not Fall 2000 anymore, so anything’s possible.

In the meantime, just because Amazon doesn’t have it doesn’t mean it’s unavailable. Check www.bestbookbuys.com/cgi-bin/bbb.cgi?ISBN=1565926773 to see who’s got it in stock and at the best price. Borders and Barnes & Noble, of course, are reputable. So are Fatbrain and Buy.com, all of whom were offering it when I checked.

Back to that proposal. So is finding out my book’s probably out of print related in any way to me writing a book proposal? Maybe. But just as significant, I got a newsletter from my alma mater yesterday, and an old archrival was very obviously showing off in the Class Notes. And the wording, and the details that were included, along with the details that were excluded suggests that the audience was intended to be limited. Maybe just to me.

That archrival needs to be put back in that archrival’s proper place (a legend in my archrival’s own mind), so I’m motivated. I’ll even use NaturallySpeaking to get this project out if I have to. Time to write a book that gets both critical acclaim and sales.

Speaking of publications… The February 2001 issue of Computer Shopper UK should be out now. This issue features the second installment of my “Optimise Your PC” series, this one with a focus on DOS compatibility.

Mailbag:
Book question; Linux; Hard drive