Packard Bell

Is this Apple a surprise to anyone?

Dave Farquhar Macintosh , , , , , , , ,

So, Apple unveiled its new Imac today. (I’m sick of improper capitalization. We speak English, not C++.) To no one’s surprise, I’m sure, it has a bigger screen. And I’m sure it’s not too surprising that they crammed everything into the unit next to the screen. It’s the next logical step, after the lamp-shaped Imac.

So how’s it gonna do?I think it has potential. Do people really want laptops because they can carry them everywhere they go, or do they want laptops because they can move them about the house freely and don’t have to have a dedicated “computer room”?

I suspect to most people, the latter is more important. Most people have better things to do with their lives than surf the ‘net at Starbucks or Panera Bread.

This new Imac can go on a small desk in a study or spare bedroom and not take over an entire wall the way computers have been doing since the late 1970s. As long as there’s a way to add some memory, and there are ports for people to plug in their digital cameras and their portable MP3 players and a printer, they’ll be happy.

Who knows, maybe demand for wireless printers will increase too.

Some analysts have said they don’t think all-in-one is the slam dunk it was in 1998. I agree it isn’t, but small is a slam dunk. Witness the explosive popularity of cube PCs. Yes, it flopped for Apple, but Apple’s cubes lacked the flexibility, there was too much confusion about their expandability and what exactly they were compatibile with–I designed a Mac network for a client right around the time the Cube was released, but the rumor was it would only work with Apple monitors. That alone killed the deal. They bought G4 towers instead, which would work with NEC and Viewsonic monitors.

But the other problem with the Cube was the price. Yes, it was cheaper than a G4 tower. But the price difference wasn’t enough to make people willing to take a chance on it. And besides, if it was cheapness you wanted, there were at least four companies willing to sell you a PC for half the price of a Cube. Emachines would even sell you a PC for half the price of an Imac.

And that’s the biggest problem I see with this new Imac: price. $1299 gets you in the game. Ten years ago, that was cheap. But this isn’t 1994. Emachines didn’t exist in 1994, and while a Mac would cost you more than a Packard Bell, there wasn’t much price difference between a Mac and a Compaq or an IBM. Compaq or IBM usually had one model that sold for a hundred or two less than the cheapest Apple, and Apple usually wouldn’t give you quite as much CPU speed or quite as much disk space, but if you walked into the store with $1500 in your pocket, which was pretty much the selling price of an average PC, you could walk out with a Mac just as easily as you could walk out with something that ran Windows.

What will Dell give you today for $800? 2.8 GHz, 256 MB RAM, 40 GB hard drive, CD burner, printer, 17-inch monitor, and some software.

For the same money, Apple gives you 1.25 GHz, 256 MB RAM, 40 GB HD, CD burner, and a 17-inch display. No printer.

For $1,299, the price of the new Imac, Dell gives you twice the CPU power and twice the memory. Just not as much wow factor.

Yes, I know the Pentium 4 is a horribly inefficient processor but the design does scale surprisingly well, and efficiency alone won’t make up a 1.6 GHz speed deficit. Besides, if you’re willing to spend four figures, you can get an AMD Opteron. Just not from Dell.

Will this Imac sell? Yes. Will it do much to increase Apple’s 2.2 percent market share? I doubt it. The main audience is going to be people with aging CRT-based Imacs who’ve been holding out for something with a G5 in it. They’ll buy it, find it’s a lot faster than their old one and takes up less space. Of course they’ll like it. But it’s still the Amiga problem. The Amiga didn’t take over the market because it it only sold 6 million units. The Amiga was a commercial failure because those 6 million units sold to 1.5 million people.

People will ooh and ah over how little space this new Imac takes and how convenient its wireless keyboards are. But most of them will buy a Dell because it’s faster. Or cheaper. Or both. Maybe they’ll complain about how much less convenient it is, but it’s just as likely they’ll forget about it.

It happened with the first Imac and it happened with the Cube and it happened with the dual G4 and it happened with the G5. Who are we kidding? To some extent, it’s been happening since 1983 when the Lisa came out. People see the machine and it knocks their socks off until they see the price tag. The classes buy it anyway, while the masses figure out how to get by with something cheaper.

History is going to repeat itself one other way too. Somewhere in the Far East, I guarantee you a no-name maker of whitebox PCs is designing a box that puts the brains of the outfit behind the LCD, just like this Imac. Maybe the thought didn’t occur to the designer until this week. Maybe the designer has been working on it for months already.

It will look a lot like this new Imac, only it will have an AMD or Intel processor in it, and it will run Windows. It might be three months before we see it. It might even be six. But it will appear, and it will be priced under $1,000.

It will sell. And within another six months, everyone will be doing it. This new form factor may not come to dominate the market, but it won’t take much for it to outsell this new Imac. A small percentage of 97.8 percent is likely to be a lot bigger than even a large percentage of 2.2 percent. Compared to the new Imac, these clones will look like a runaway success.

And Mac fanatics will be screaming about another Apple innovation stolen by someone else.

Straight talk on cheap laptops

Dave Farquhar Hardware , , , , , , , , , , ,

I’ve been getting lots of traffic ever since we started talking about the Sotec 3120x laptop here last week. It looks like an era of inexpensive laptops is about to arrive, because the Sotec isn’t your only choice.
Sam’s Club sells a variant of the 3120x for about the same price as Wal-Mart, but it comes with a 30GB drive in place of the 20.

Steve DeLassus tells me a number of places have been hawking Toshiba Satellite 1115-S103 laptops in the sub-$1000 price range after coupons and rebates and other marketing gyrations. Suggested retail price on it is $1099. Street price should be $1049 or lower, as that’s Toshiba’s price if you buy direct. Toshiba’s offering a $200 mail-in rebate. So at the very worst, you can get a Satellite 1115-S103 for $849 if you buy it direct from Toshiba.

And then I did some checking on a hunch. Dell’s offering its Inspiron 2650C for $899 ($849 through 12/11). HP is offering its Compaq Presario 905us notebook with an Athlon XP 1400, 256 MB RAM, DVD, 14.1″ LCD for $999 with a $100 rebate. The HP Pavilion ze4101 has a faster processor but less memory, for the same price. There are some variants on the HPs and Compaqs out there–you might not find in stores exactly what HP’s selling direct, but you’ll find something awfully close.

The Toshiba and Dell offer a bigger screen (14.1 inches), DVD drives, 256 MB RAM (the Dell has 128), and the other expected gizmos like modem and networking, along with a seemingly faster 1.5 GHz Celeron processor.

Which brings up a point.

The 1.5 GHz Celeron is based on the P4 architecture. Remember, at 1.5 GHz, the P4 is a dog. The Celeron is a castrated P4. The P4-based Celeron doesn’t start to give decent speeds until it hits 2 GHz. Even though the Celeron 1.5 has a 300 MHz advantage over the older P3-based Celeron 1.2, the “slower” Celeron will actually be faster. And less expensive.

The HP/Compaq models offer truly faster AMD Athlon XP CPUs and ATI Radeon mobility video chipsets.

I know people are going to ask me which one to buy. So let’s agonize together.

Durability: Toshiba, Dell, HP and Compaq all had decent service records in the past and there are lots of places that will work on them. Sotec is more of an unknown in the United States at this point.

Dell has traditionally had the best reputation, but their laptops didn’t fare well this year in PC World’s service and reliability roundup. HP and Toshiba were the best of this bunch. Now that HP and Compaq are the same company, the Compaq should fare well too.

Frankly, I’d buy an extended warranty with any of them, and count on it breaking at least once. That’s par for the course with a laptop, especially if you use it for what it’s intended, which is carrying it around a lot.

Performance: The 1.5 GHz Celeron in the Toshiba and Dell models is a notoriously bad performer. The 1.2 GHz Celeron in the Sotec is a good performer but the integrated video will hurt. The HPQ models use AMD Athlon XP CPUs and ATI Radeon Mobility video chipsets. Performance on the latest 3D games will disappoint (but LCD screens in general are bad for 3D gaming). But for light gaming and everything else someone might want to do, the HP and Compaq models will be great.

Input: The Sotec offers a slightly reduced keyboard with an at-times quirky layout. The others offer full-sized keyboards. All use touchpads; they’ll be decent but you’ll probably want to pick up a USB mouse with any of them to use at least part of the time. Touch-typists will prefer anyone but Sotec. Hunt-and-peck types probably won’t care much one way or the other.

Portability: The Sotec weighs 4.4 pounds. The others weigh in at 6.5 or 6.9 pounds. None are hogs, but some people will really like the svelte Sotec. The Sotec has a longer battery life. Advantage: Sotec.

Expandability/extras: The Toshiba, HP and Compaq models offer TV-out, which isn’t something everybody needs, but when you want it, you want it. It allows you to use a big-screen TV for presentations in a pinch. You can connect up a TV to the laptop and do digital slideshows for a bigger audience than can crowd around a laptop screen, which is nice if you’re into that kind of thing. And when hooked up to a TV, it can serve as an emergency DVD player.

The Toshiba offers two PCMCIA slots. Everyone else offers one. HP and Compaq memory maxes out at 1024 MB, while memory on the Toshiba and Dell max out at 512 MB to the Sotec’s 384 MB. HP, Compaq, and Sotec are all using shared video memory, so they’ll steal a little system memory to give to the video chip. Toshiba and Dell aren’t doing this. All have built-in USB 1.1 and networking; none offer built-in Firewire.

HP offers the fastest CPU of the bunch, and CPU upgrades in laptops are always questionable.

Advantage: HP.

Serviceability: The Sotec’s DVD/CD-RW drive and hard drive are bolted in, rather than being plug-in modules. It’ll be a lot harder to fix yourself if need be. On most other companys’ models (I don’t know about any of these for certain), the drives slide out easily for replacement. Replacement CD/DVD drives are a pain to track down after the fact for any laptop more than a year or two old, but the big name brands will almost certainly be easier. If you buy an extended warranty, fixing it is someone else’s problem, at least for a couple of years. Advantage: Everyone but Sotec.

Overall winner: Hard to say. The Sotec is designed to be a subnotebook; the others are entry-level full notebooks. If portability and versatility are important to you, get the Sotec. It’s the only one of the bunch that’ll burn CDs for you at this price point. Keep in mind that the Sotec’s combo DVD/CD-RW drive will wear out quickly if you use it to watch a lot of movies, and that replacing it won’t be terribly easy, as it’s not a slide-in module like costlier notebooks use. If you intend to watch a lot of movies on the Sotec, make sure you buy an extended warranty on it.

The Sotec has a couple of question marks, but it also has an awful lot going for it.

The HP and Compaq models have the best combination of serviceability, expandability, speed, and reliability. I don’t think I’d mess with the Toshiba or Dell unless their prices dropped considerably. Between Compaq and HP, HP gives you the faster CPU, while Compaq gives you the bigger hard drive and more memory. It’s easier to add memory and replace the hard drive than it is to upgrade a laptop CPU; I’d get the HP and add memory to it pretty quickly and plan on replacing its hard drive with a large 5400 RPM model in a couple of years. With its best-of-class CPU and video and upgraded someday with a faster hard drive, the HP ought to be a good performer for many years. If the Sotec’s question marks scare you, the HP offers a compelling alternative.

Future outlook: When a system reaches a magical price point (notables were the $899 all-in-one Compaq Presarios in 1996, the $399 eMachine in 1998, the $199 Microtel Linux PCs from Wal-Mart this year, and this year’s sub-$900 laptops) it’s extremely tempting to run out and buy one. Especially the Sotec, which offers not only a great price, but almost every possible extra.

But remember what happened in the past. Compaq invaded Packard Bell’s territory in 1996 and released an underpowered but reliable and capable PC for $899, complete. Almost immediately, everybody was selling PCs for under $1,000. Then along came eMachines, deciding that even $499 wasn’t cheap enough and offering a unit, again underpowered, for $399. Few matched eMachines’ price point, but most companies were soon offering something for $499.

Laptops aren’t going to bottom out at $849. There’s no point in putting a smaller screen or hard drive in that Sotec. But if Wal-Mart decides it wants a bottom-feeder laptop, it could have Sotec substitute a VIA C3 chip for the Celeron (the Celeron’s being phased out anyway, and Wal-Mart already sells C3-based machines and their sales have proven you don’t have to have Intel Inside in order for people to buy them), and replace the combo DVD/CD-RW drive for a straight DVD drive or even a straight CD-ROM drive. A Sotec 3120x variant with an 800 MHz C3 and a plain old CD-ROM drive could probably sell for $749 or even $699. If Wal-Mart decides to thumb its nose at Microsoft and offer a Linux-based variant, it could chop another $100 off the price. (The big question there is whether it’s possible to support the Sotec’s modem under Linux.)

How soon will it happen? Hard to say. But think about it. Wal-Mart undercut everybody. Everybody reacted quickly. Dell wants to own the laptop market, because it’s part of the PC market. Wal-Mart wants to own every market. They’ll both strike back. HP and Toshiba won’t throw in the towel right away either, because they’re both big in retail laptops.

Right now the Sotecs are selling like crazy. Wal-Mart and Office Depot can’t keep them in stock. They won’t lower prices any further unless Dell and HPQ and Toshiba react again and seriously cut into sales. That’ll depend on whether they’re satisfied with their current sales figures. With 14 shopping days until Christmas (and realistically, the clock running out on shipping something to arrive before Christmas), I don’t expect pricing or inventory conditions to change much in the next two weeks.

But remember, this is Christmas boom time. People always cut prices after Christmas to spur sales. Chipmakers cut their prices too, meaning these laptops will be cheaper to make a month from now.

So if you’ve been wanting a laptop for a while and the sudden appearance of $849 laptops got you thinking but you’re willing to wait a while longer, this is a good time to wait.

Upgrading an eMachine

Dave Farquhar Hardware , , , , , , , ,

One of the most common search engine hits on this site involves the words “emachine” and “upgrade” or “upgrades.”
There are a number of things to keep in mind. Some of this advice also holds for low-end units from Compaq and Gateway and the like as well.

First things first: eMachines don’t have the best reputation. The majority of their problems are due to the power supply though. Aftermarket replacements are readily available, and I recommend them. Don’t buy a factory replacement; it’ll just fail again like the original. A quality replacement from Sparkle or PC Power & Cooling will run you less than $50. I’ve seen 180-watt Sparkles go for $35. The stock 145-watt unit isn’t very adequate and isn’t of the utmost quality. If I bought an eMachine, I’d buy an aftermarket power supply and install it as soon as I could. I wouldn’t wait for the factory unit to fail.

If I had an eMachine I wanted to upgrade, I’d track down a PCI video card. The problem with integrated video on a lot of motherboards is that the CPU and video chip have to share memory bandwidth. What’s that mean? Part of the time, your nice 64-bit memory bus is reduced to 32 bits, that’s what. Steve DeLassus told me a couple of years ago about putting a cheap PCI ATI video card in his wife’s Compaq, which had integrated video, and everything about the system sped up, dramatically. I made fun of him. But it wasn’t his imagination. I was wrong, and the explanation is simple: After he disabled the onboard video, he finally got the computing power they paid for.

Besides that, any add-on card is going to be faster than the integrated video in anything but an nVidia chipset anyway. Last I checked, eMachines weren’t using nVidia nForce chipsets for anything. If you’re into 3D gaming, you shouldn’t have bought an eMachine in the first place, but look for a PCI card with an nVidia chipset. If you’re just into word processing and e-mail, something like an ATI Xpert98 will do nicely. Yeah, it’s an old card, but it’s still more than adequate for 2D applications, and it’s cheap.

If you’re wondering if your system’s integrated video is holding you back, the best tell-tale sign to look for is called “shared memory.” Enter your PC’s setup program and look for an adjustable amount of shared memory. If you find that setting, you’ll almost certainly benefit from disabling it and plugging in a video card.

The next thing I’d look to do is replace the hard drive. Hard drive speed is significant, and sub-$500 PCs don’t come with blazing drives. Pick up a 7200-rpm drive of adequate capacity. They’re not expensive–you can be in business for under a hundred bucks. The performance difference is dramatic. Most retail-boxed drives even come with all the software you need to move all your data to the new drive. CompUSA frequently has something on sale. I prefer Maxtor drives over Western Digital because they’re faster and more reliable; CompUSA’s house-brand drives are just repackaged Maxtors, so those are fine as long as you can find a 7200-rpm model.

The modems that came in eMachines are worthless. If you don’t have broadband yet, replace it with a USRobotics 2977 modem immediately. That factory modem is costing you 35% of your CPU power. The USR will give that back, give you better throughput on top of it, and costs $40 at newegg.com. Good deal. But don’t settle for anything less than that–any modem that costs less than $40 is going to have the same problems as the factory modem.

Most eMachines can take more memory, but a lot of eMachines already shipped with adequate memory. There’s rarely any reason to put more than 256 MB in a PC. If your machine doesn’t have 256 megs, you can pick up a 256-meg stick pretty cheaply.

Most eMachines can take a faster processor, but I rarely bother. Unless you can increase your clock speed by 50%, you’re not likely to really notice the difference. Doubling is better. You’ll get better results from adding a video card and a faster hard drive.

Likewise, a high-end sound card from the likes of Creative or Turtle Beach can reduce the amount of work your CPU has to do and give you much better-sounding audio than what your eMachine has on the motherboard, but is it worth putting a $100 sound card in a computer you paid $399 for?

It’s easy to see you can very quickly spend $300 on upgrades for a computer that originally cost $399. That makes it hard to justify, when you could just get a new $399 computer. So should you do it? It depends. Don’t spend more than half the price of a new computer to upgrade an old one. But also keep in mind that a new computer won’t come with first-rate components, and the aftermarket parts you’re buying are first rate, or very close to it. If that PC you’re looking to upgrade has a 600 MHz processor or faster, it’s likely that when it’s upgraded, it’ll hold its own with a new computer. In that case, you should think about it.

But if you’ve got a four-year-old eMachine with a 300 MHz processor in it, you’re better off buying something new. When you can buy a 900-MHz PC without an operating system from walmart.com for $299, it’s just not worth wasting your time. Load your eMachine’s copy of Windows on the new computer and stick the eMachine in a closet somewhere as a spare. Or pony up a couple hundred bucks more to pick up a brand-name PC with Windows and a monitor, then get a couple of network cards and network your computers together. Your family will appreciate being able to share a printer and an Internet connection. If you pay a little extra to get wireless cards, the computers don’t even have to be close to each other.

One last thing: A lot of people sniff at eMachines. Yes, they are cheaply made. But they’re not all that bad of a machine, aside from the skimpy power supply. Replace it, and you’ve got a lot of computer for the money. Packard Bell did a lot to ruin the reputation of cheap computers in the 1990s, but the problems they had were mostly due to skimpy power supplies that were odd sizes so there weren’t many aftermarket replacements, and due to junky integrated modems and/or combo modem/sound cards that did both jobs poorly, killing system performance and causing software incompatibilities. Today’s highly integrated motherboards have eliminated that combo sound/modem problem. I know I malign the company all the time, but in all honesty, once you put real modems and sound cards into Packard Bells, they did OK as long as the power supply held up. I’ve got an old Packard Bell P120 with Debian Linux loaded on it. I ripped out the sound card/modem combo. I left the power supply alone because it looked decent. The machine’s run several years for me without any problems. Of course I covered up the Packard Bell logos on it.

Today, the same holds true of an eMachine–it’s just the power supply and video card you have to worry about now.

Dude! I’m getting a… Packard Bell!

Dave Farquhar Hardware , , , , , , , , , , , ,

Oh wait. No, I’m thinking of Steve. Although he and I did just get identical Dell Optiplex GX1 P2-450 workstations to use as Web servers. We learned a little bit about them too.
Read more

A different Monday, but not much better…

Dave Farquhar General , , , , , , , , ,

Moves at work continue, but unfortunately the electrical contractors we have are as incompetent as ever, and of course IT takes the brunt of the attack when computers don’t work. They don’t care if it’s an electrical problem or not; all they know is their computer doesn’t work, and of course it’s always IT’s fault if the computer doesn’t work. And with one person to keep 300 desktop PCs in tip-top shape, I usually can’t be up there and have the problem solved within five minutes.
In the last three weeks, we’ve lost three power supplies, two printers, an expensive proprietary modem, and a network card. In two instances, there was an honest-to-goodness fire, with flames and everything.

I think it’s time we sent an electrical contractor or two packing.

Meanwhile I’ve got incompetent department directors who plan moves without giving more than a half hour’s notice, and of course they throw a fit when the move falls to pieces and I’m off solving another problem. I also find myself not caring. Go ahead and yell. Davey’s not listening, la la la, and his boss isn’t listening, and his boss’ boss isn’t listening, and if his boss’ boss’ boss listens and says anything, he’ll have two, maybe three raving lunatics at his door in a heartbeat and I think he knows it.

Deep breath. OK. I feel better now. Kind of.

Let’s see what kind of hints The Big Guy may have been dropping with the day’s other events, shall we?

I had a meeting at church at 7 p.m. So I headed out to my car at 10 ’til 6, put my key in the ignition, and the engine coughed, and then nothing. No electrical system. Hmm. Time to find out how good Chrysler Roadside Assistance is, eh? Well, I called, waited an hour and a half, and they never showed up. So I paced in the beautiful October twilight, waiting for a driver who’d never arrive, thinking there are a number of things I’d love do at twilight outdoors in St. Louis in October (and waiting for a tow truck is very near the top of that list, let me tell you!) but it sure beats sitting in a meeting after dealing with irate, high-maintenance people at work for 9+ hours.

And I noticed something. I wasn’t at the meeting, and yet the world failed to fall apart.

Finally I gave up on the tow truck driver and asked one of my coworkers for a jump. Maybe the problem was a dead battery, even though I didn’t leave my lights on or anything. Indeed it was. I drove home, and about halfway there my battery light came on. I guided the car home, called Chrysler again, and asked them what to do.

On my answering machine, there was a pair of messages waiting for me. It was actually one message, but my answering machine is extremely rude and cuts you off after about 10.5 seconds. OK, maybe 30. But it seems like 10.5 seconds to everyone else but me. So most people leave a message, get cut off, then call me back. Sometimes they call me back a third or even a fourth time. Usually by then they’re pretty steamed. But I digress, as always. The message messages basically boiled down to, “Hey Dave, I understand you’re planning to teach Friday, but I hear things are really hectic so there’s no need for us to stay on the regular schedule. I’ll teach for you if you want.”

I had no idea when I’d get a chance to put a lesson together, to be completely honest. So I called her back and said if she wanted to teach, she could go right ahead. And I thanked her.

Hints taken. So much time doing stuff for God there’s no time to spend with God. So I skipped out on the meeting and now I’m not teaching Friday. I might even show up a little late, for good measure.

And now something completely different. This is starting to sound like the Stress Underground, not the Silicon Underground. So let’s talk about silicon.

Dan Bowman sent me a link to a suggestion that businesses buy old Mac clones, then dump $600 worth of upgrades into them so they can run Mac OS X and avoid paying $199 for a copy of Windows.

Yes, I know I’m teetering on the brink of mental illness here. So I’m assuming that if I were completely sane, this would make even less sense.

The best-selling software package for the Macintosh is (drum roll please)… Microsoft Office. So all you’ve accomplished so far is paying a little less money to Microsoft.

I’ve seen Mac OS X. I’ve tried to install Mac OS X. It wasn’t a pleasant experience. And this was a copy of Mac OS X that came with a brand-new G4. Mac OS X is not production-quality software yet. Not that that’s much of a problem. There’s precious little native software to run on it. For native software, you pretty much have to download and compile your own. If you’re going to do that, you might as well just run Linux, since it’s free for the asking and runs on much less-expensive hardware.

Most businesses are a bit hesitant to put Linux on the desktop yet. Some are starting to see the light. But a business that’s reluctant to put Linux on brand-new desktop PCs even when they can pay for good support they’ll probably never need isn’t too likely to be interested in buying a four-year-old Mac or Mac clone, plus 128 megs of obsolete and therefore overpriced memory plus a hard drive plus a disk controller plus a USB card, from five different vendors who will all point fingers at one another the instant something goes wrong. (And we’re talking Apple here. Things will go wrong.)

And yes, I know there are thousands of people who’ve successfully put CPU upgrades in Macintoshes, but it’s very hit-and-miss. I spent two of the most frustrating days of my life trying to get a Sonnet G3 accelerator to work in a Power Mac 7500. It either worked, failed to boot, or performed just like the stock 100 MHz CPU. Any time you turned it on, you didn’t know which of the three you would get. The local Mac dealer was clueless. I called Sonnet. They were clueless. I struggled some more. I called Sonnet back. I got a different tech. He asked what revision of motherboard I had. I looked. It said VAL4, I think. He told me he was surprised it worked 1/3 of the time. That accelerator never works right with that revision of motherboard. He suggested I return the card, or do a motherboard swap. Of course a compatible motherboard costs more than the accelerator card.

And of course there was absolutely no mention of any of this on Sonnet’s web site. At least you can go to a manufacturer of PC upgrades and read their knowledge base before you buy. Sometimes you can even punch in what model system you have and they’ll tell you if they work. Not that those types of upgrades make any sense when you can a replacement motherboard and CPU starts at around $150.

Suffice it to say I won’t be repeating that advice at work. I just got a flyer in the mail, offering me 700 MHz Compaq PCs preloaded with Win98, with a 15-inch flat-panel monitor, for $799. With a warranty. With support. Yeah, I’d rather have Windows 2000 or Windows XP on it. The only reason Compaq makes offers like that is to move PCs, so I’m sure they’d work with my purchasing guy and me.

Think about it. I can have a cobbled-together did-it-myself 400 MHz Mac refurb without a monitor for $700-$750. Or I can have that Compaq. That’s like getting a flat-panel monitor for 50 bucks. As far as usability and stability go, I’d rate Win98 and Mac OS X about equal. But for the time and money I’d save, I could afford to step up to a better version of Windows. Or I could bank the bucks and run Linux on it.

If you’re already a Mac zealot, I guess that idea might make sense. I’ve spent several years deploying, operating, and maintaning both Macs and PCs side-by-side in corporate environments. I have no great love for Microsoft. Most people would call my relationship with Microsoft something more like seething hatred.

But the biggest problems with PC hardware, in order, are commodity memory, cheap power supplies, proliferation of viruses, and then, maybe, Microsoft software. You can avoid the first two problems by buying decent hardware from a reputable company. (No, Gateway, that doesn’t include you and your Packard Bell-style 145-watt power supplies.) You can avoid the third problem with user education. (It’s amazing how quickly users learn when you poke ’em with a cattle prod after they open an unexpected attachment from a stranger. The biggest problem is getting that cattle prod past building security.) Microsoft software doesn’t exactly bowl everyone over with its reliability, but when Adobe recommends that Mac users reboot their machines every day before they leave for lunch, you know something’s up. Even Windows 95’s uptime was better than that.

Thirteen hours! Woo hoo!

Dave Farquhar Windows , , , , , ,

It’s a beautiful day in the virushood, it’s a beautiful day for a virus, would you be my, could you be my…
Yes, today we hunted down and killed a couple of live Nimda specimens. I actually didn’t find any viruses whatsoever, but I found a number of PCs that I really liked. I kept trying to bet one of my coworkers they would float. Of course, that’s just my diabolical scheme, usually reserved for cantankerous Macintoshes. You get someone to bet you 10 bucks the thing doesn’t float, then throw it in the pond and see what happens. If it sinks, you’re out a problem. And if it floats? Well, that’s just proof that it’s a witch. And what do we do with witches? We build a bridge out of them! No, wait. That’s something else. Burn them!

Victim #1 was a P166 built by a local outfit called Intek. Intek is one of those clone shops that builds PCs out of the cheapest parts you can buy (including stuff even Packard Bell wouldn’t have touched) then sells for the price of a Dell or a Micron. But since it has an Intel processor in it and the place promises same-day service (which doesn’t always happen), CIOs fall for it. Anyway, I’ve seen 486DX2-66s that outperform this P166. And when I put the current version of Norton AntiVirus on it, it quit booting.

Personally, I think it’s time to just take the machine, slap a second NIC in it, and install a minimal Linux on it and make it a network bridge to keep a chatty Mac segment from killing the rest of the network, because that’s about all that PC is ever going to be good for in this day and age. But it’s not my decision.

We had one PC infected with PrettyPark. Of course, NAV deleted Files32.vxd but left all the registry entries behind, so the PC would no longer run any .exe files. I downloaded Symantec’s PrettyPark fix, but it looked, found no Files32.vxd, and pronounced the system clean. But thanks to the registry entries pointing to files32.vxd, no executable would run. So I faked it out. copy con: c:winntsystemfiles32.vxd, type some gobbledygook, then hit ctrl-z. Then, copy con: c:winntsystem32files32.vxd, type more gobbledygook, then hit ctrl-z. Run the fix again. Aha! We’re infected. Shall I clean you up? Why, thank you for asking, please do, kind sir.

Seeing as this PC sits on the desk of the head of the accounting department, I figured it’d be best to have it in working order for him this morning.

So. I’ve now worked something like 51 hours this week. And it’s Thursday. I have no social life. But once that paycheck comes in, I’ll be able to afford to have a very nice social life for a little while…

So I came home about 10:15, after stopping off at a gas station for a tank of gas (I was on E) and a beer. I very rarely drink, but I’ve been so tightly wound this week I figured I could use a little help unwinding. I threw in a microwave pizza, popped a beer, sat down, and wrote this. Now the pizza’s gone and the beer’s empty, and I’m not just tired, I’m also a little drowsy. That’s good. Hopefully that means I’m in for a good night, for the first time this week since Sunday.

And that was the last building that needed scanning. So now I can concentrate on my job. Currently I have about 25 trouble tickets open. Normally I have about four open at once. On any given day, four new ones should come in. On a good day I can close between five and eight. So now that the virus scanning’s done, I think the tickets will stop coming in faster than I can close them, but I’ve got a long road ahead to get caught up. Next week won’t be a 60-hour week, but it won’t be a 40 either.

04/07/2001

Dave Farquhar General , ,

Caveat emptor. Dan Bowman wrote in asking about a barebones Duron system he found. $399, just add an HD. He was nervous about it but wanted confirmation. It sounded OK until I found the word “Amptron.” You should translate the word “Amptron” as “No,” or, “Don’t buy it.”

Amptron is part of the PC Chips group, and the running joke about PC Chips was that PC Chips made parts so bad that even Packard Bell wouldn’t touch them. Typically a PC Chips board will sell for $65 or less and have integrated everything, so you can build a really cheap system in it. Mom-and-Pop stores will use systems built around a PC Chips board to undercut the consumer electronics chains, because, let’s face it, an integrated motherboard selling in the mid two figures will allow you to undercut even the entry-level $399 eMachine.

My personal experience with PC Chips boards has been horrendous. Defects abounded. I had one system that worked fine until you tried to access the floppy drive. Then the PC would bluescreen. Every single time. I had two other PC Chips boards that didn’t work at all. That was when I swore the company off for good. Some of my coworkers have bought cheap PCs at Mom-and-Pop shops, had problems, and brought them in to work for me to look at. Wouldn’t you know it? PC Chips. In both cases the problem turned out to be really, really dumb statements in config.sys and autoexec.bat so the motherboards weren’t at fault, that time. Honestly, I was surprised.

So… Friends don’t let friends buy Amptron, or any of the other members of the PC Chips group. Eurone and Bondwell are the only others I can think of off the top of my head.

I’m not sure why anyone buys these boards anyway, seeing as you can always get an FIC board for $10 more, and FIC generally makes good stuff. But anyway…

If you’re looking for a cheap Duron upgrade, look for a Gigabyte GA-7IXE4. It sells for about $85, and it’s a bare board. No video, no audio, no nothing. If you’ve got an existing PC, it’s perfect. Pair it up with a Duron-750 at $60, and salvage all your other components from the old machine, and you’ve just hot-rodded your aging PC for $145.

Soyo’s not my favorite motherboard company, but they’re miles ahead of PC Chips, and if you need an integrated solution they’ve got one for a good price. The K7VLM-B uses a VIA KL133 chipset and includes audio and video. Its 2D performance isn’t great, but its gaming performance is outstanding for an integrated chipset. The K7VLM-B sells for about $95, so you can build a low-end Duron gaming rig very inexpensively.

The other problem with barebones systems is the difficulty of knowing what you get. No one cares about anything but the motherboard maker. But what about the case? Will you sever a finger trying to open it? What about the power supply? Will it struggle to light the IDE activity LED? It’s impossible to know. Yeah, it’s a little hassle to spec out a case and power supply, and it’s a little hassle to mount the board instead of having it all done for you, but in the long run it’s more than worth it.

This particular barebones PC also included 256 MB of RAM. That really scared me, especially considering everything else. No one puts an Amptron board in a system and then puts Kingston memory on it. People buy PC Chips boards because they’re cheapest, so they’ll buy whatever commodity RAM is cheapest. A cheap motherboard plus cheap RAM is a recipe for disaster.

You can at least take comfort that they aren’t charging you any extra for the problems. They’re included, free.

01/17/2001

Dave Farquhar General , , , , , , , ,

Mailbag:

Commodore; Relocating My Docs Folder

Bottom fishing. I was over at my church’s sister congregation Monday night, looking over their computer situation. They just got a grant to build a lab, so they asked me to come assess what they have and tell them how to most wisely spend the money they got.

If I were buying all new, I’d be torn. I like the idea of the Compaq iPAQ. It’s $499, it’s all integrated, it’s powerful enough (once you up the memory), comes with Windows 2000, and someone else built it. I can just get seven of them, plug them into a hub, set one up properly, clone it to the rest, and be done with it. It’s a business-class machine from a proven maker.

On the other hand, Compaq Presarios start at $399 and include all the software they need. I’d have to get NICs for them, but that’s $40. Memory’s another $60. So for the cost of the iPAQ, I get similar hardware plus Win98, Word, and Works. But it’s consumer-grade hardware and I’m not impressed with Presarios. I’d really rather have iPAQs with Windows 2000 and StarOffice, frankly. I think they’re better machines. (And there’s probably money to buy the software we need.)

But what about what they have? It’s truly a mixed bag. Mostly a mixed bag of junk. There’s an XT in their room, along with one of the first Compaq 386s. The Compaq is junk. I’m trying to find an appropriate word for the XT. There are a whole bunch of LPX form-factor 386SXs, some Dell and Compaq, others Packard Bell. Junk. There are three Compaq Proliant servers, 486-based, decked out with SCSI drives. Rugged and reliable, I could turn one of them into a Linux gateway, and put Samba on another for use for file serving and authentication. I thought I saw a Compaq Deskpro 486/33. Reliable, but not very useful these days. And there are three ATs: one a 386 and two Pentium-75s, one of which works. The other gives beep codes, so probably either the memory or video’s shot. All in all, 90% of it’s useless, and none of it’s even worthy of being called a museum piece.

Normally I’d say junk it all, maybe keep one of the Proliants and the working Pentium-75. But in light of those $29 Soyo BAT Celeron motherboards… Do the math. The board’s $29. A Celeron is $50. A 128-meg stick is $60. I can probably salvage the video cards, except for the one in the 386. So add a video card, say, $35. Of course I can salvage everything else I need from that big stack of obsolete stuff. So for about $150 each after shipping, I can have two Celerons. For another $180, I could have a third.

Sounds good on paper, but a new Presario costs $399, has more than $220 worth of software, and is covered under warranty. Compaq’s not my favorite computer company, but I don’t really want to be their computer company.

Those $29 Soyo boards are good enough for me. That’s why I ordered two. So I’ll get one final tour of duty out of my souped-up IBM PC/AT, which has done time as a 286 of course, a 386DX-40, a Pentium-75, and a Cyrix 6×86-166. Sick thought: If I end up putting a Celeron-500 in it (I haven’t decided what CPU it gets yet), that AT could be my fastest computer again.

But what makes sense for me often doesn’t make sense elsewhere. And I guess that’s why I write books and magazine articles–sometimes I can figure out when and why that is.

A disk tool that could save your bacon someday. You find all kinds of cool stuff in online forums, let me tell you. I probably find one or two gems a week, but for me, that’s worth it. MBRWORK allows you to play around with partitions, and can even allow you to restore deleted partitions. It’ll also remove those disk overlay programs for you, which is great–the only sure way I could ever get rid of them was to low-level format the drive, which takes forever and is destructive, of course. You can find it at www.terabyteunlimited.com . You can find some brief documentation and screenshots online at www.webdev.net/orca/mbrwork.htm . Download this and keep it in a safe place.

I don’t think do-it-yourself data recovery is something anyone wants to get good at, but it’s usually better than paying someone to do it.

Mailbag:

Commodore; Relocating My Docs Folder

01/09/2001

Dave Farquhar General , , , , , , , ,

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

Overheard: [I’d] rather spend a lot of money for a new top-notch and super-light mountain bike, dive gear or quality clothing than on another computer system. The performance of my PC is just fine for the work I do and the games I happen to play once in a blue moon. My PC is over a year old! Shocking!

–Thomas Pabst, of Tom’s Hardware Guide, in his Duron 850 review released Monday

I think that’s another argument for optimizing your PC right there. If Tom Pabst, of all people, can keep a PC for more than a year, then so should everyone else.

Let’s talk about cheap PCs. In college I lived next door to a marketing guy. In 1994, a couple of years before PCs broke the $1,000 barrier for good, I was thinking about $700 PCs. At that time, 386DX motherboards retrofitted with Cyrix 486DLC processors were dirt cheap, and I figured with 4 MB of RAM and a sub-300 MB hard disk, it would be possible to build a PC for that, and I figured it would sell on price alone.

My marketing buddy agreed. Then we did nothing with the idea. But I still think about cheap PCs.

There’s an article over at The Register today talking about a new motherboard from PC Chips that sells for about $80, based on the SiS 730S chipset. An unnamed vendor states that he can buy these PC Chips boards, slap a low-end Duron on them, put it in a case with the smallest hard drive available, and voila, you’ve got a $300 PC. He’s right. For $80, you get audio, video, modem, and LAN. All you need is a CPU ($60), memory (under $50), hard drive ($85), case ($35), and a keyboard and mouse ($15). It won’t be a high-powered system, but it’s miles ahead of anything we had three years ago and we weren’t complaining.

Now, I don’t trust PC Chips motherboards one bit, but I expect a lot of people will follow this dealer’s plan. This will lead to sales and market share for AMD, but it might come at the expense of reputation. You and I can assume people will blame the inevitable problems they’ll have with these systems on the dealer, or on the motherboard, but historically that’s never happened. People equate the CPU with the computer, so problems tend to fall on AMD or Cyrix, right or wrong. But AMD is hedging its bets, rightly focusing on the business market, where it got its big break last week: Micron will be offering Athlons in their Client Pro line of business PCs.

And speaking of Cyrix, they’ve revised the Cyrix III chip yet again, adding L2 cache. Performance is still lackluster, leading people to predict Cyrix’s demise, but I’m not so sure of that. If VIA can sell Cyrix chips at a significantly lower price than Intel or AMD are willing to charge and still make a profit, there’s room. That $300 PC can become a $250 PC if VIA prices its CPUs at $35 and dealers cut available memory.

Inexpensive PCs done right do sell. Commodore and Atari proved that. Their demise came when they reached the point where they no longer could (or would) sell a useful computer at a significantly lower price than everyone else. The Amiga was tremendously useful, but it was at a me-too price. Here was Commodore, the budget computer maker, selling a computer for twice as much as Packard Bell. Hence its demise. Atari’s price was closer to Packard Bell, but the software compatibility wasn’t there. Packard Bell’s death was inevitable once HP and Compaq started eroding their price territory. Packard Bell had a terrible reputation, but they sold until they lost their price advantage. People aren’t going to settle for a Kia if they can get a Honda for about the same price.

Mailbag:

DOS games under Windows; Today’s post; Disk I/O tweaking

12/04/2000

Dave Farquhar General , , , , , , , , , , , , , , , ,

~Mail follows today’s post~

I’d forgotten how many telemarketing phone calls you get during the day. Blimey or something! How are you supposed to get anything done?

I had a classmate who used to mess with them. “You want to sell me windows? My house doesn’t have any windows, you see, because it’s a cardboard box. Sure, you can get phone service to a cardboard box. You can get cable TV too. I thought about a mini-dish but I’m not so sure my walls could handle the weight.”

He really enjoyed the roofing people, because he could tell them, in all honesty, “I don’t have a roof.” Hey, when you live in an apartment building, if you’re not on the top floor, you don’t.

The guys over at Junkbusters have a different solution. Make ’em sweat. They’ve even got a script with questions to ask. Visit them at www.junkbusters.com/ht/en/telemarketing.html if you’re sick of the bother.

Print it out, then keep it by the phone. And when you pick up the phone and get that tell-tale delay, followed by an unfamiliar voice who mispronounces your name, pounce. “Is this a telemarketing call?” (That question weeds out the other annoying phone calls, like Chrysler and MCI Worldcom calling up because of billing problems–sorry, you’ve gotta deal with those on your own.) If the answer is yes, then keep going. ” Could you tell me your full name please? And a phone number, area code first?” And they’ve got 12 other questions, where those came from.

I’m vacationing in beautiful Mehlville, Mo. as I write. Before you get too excited, I live in Mehlville. (It’s a St. Louis suburb.) My boss’ boss e-mailed me a while back and said, “Go on vacation!” so I did. Gives me a chance to catch up around the place–there’s a lot I’ve been neglecting.

Plus it gives me a chance to work on that last article for Shopper UK.

I’ve been reading Guts, the business strategy book by former Chrysler #2 man Robert Lutz. Lutz was the driving force (or a major driving force) behind all of Chrysler’s bold experiments in the 1990s before Daimler-Benz swallowed them. Interesting reading for anyone interested in business or the auto industry, though I’d have liked to see more of a memoir from him. Lutz didn’t graduate high school until age 22. How do you go from graduating high school at 22 to No. 2 man at Forbes’ 1997 Company of the Year? No matter how successful you are, there are lessons to learn from this guy. Obviously there’s more to him than an MBA, a stint in the Marines, and an interest in cars, and I want to know what that is.

I’m guessing there’ll be more later. No idea when. I’ve got a really hairy question from an Optimizing Windows reader to figure out.

~~~~~~~~~~

From: “Rodrigo Zamora” <rzam@nospam.cox-internet.com>
Subject: Sound Blaster Value
From what I have read the SB Value is exactly the same thing as the more expensive models except that it does not include the daughter card which has extra connections.  And it obviously didn’t have the LiveDrive which only comes with the Platinum.  However, this is not an issue since you can purchase these devices as add-on upgrades either from Creative or clones from another company.

The newer Values came with a Digital output which the older versions did not have.  In fact, it appears that even the AC3 Dolby Digital feature supported in the newer 5.1 seems to be only a  software (driver) update.  In other words, it seems that ANY SB Live! can do AC3 support with the right driver.

By the way, where did you hear that the Values have been discontinued? Creative still sells them on their site.

Rodrigo Zamora

~~~~~

The Value is a slightly different card, see http://www.byte.com/feature/BYT19991020S0006, and also http://alive.singnet.com.sg/features/products/. The main difference seems to be the quality of jacks used; when doing voice recognition or recording, you’ll notice the difference. Chances are you’ll notice a difference in output quality as well, though I haven’t tried the two cards side-by-side myself to confirm. They do use the same chipset, and some of the Value cards seem to have digital output capability, while others don’t. (My Live! MP3+ makes even a cheap pair of desktop speakers sound really good; connected to a stereo it’s nothing short of awesome.)

I’m pretty sure that I read in the Dragon NaturallySpeaking forums that the Value was discontinued and replaced by the MP3+ and Gamer (the difference in those cards is the software bundle). And the Value, though listed on Creative’s site, is out of stock there. I did find the card over at www.mwave.com priced at $47.

So for some uses, there’s little difference and the Value may be a way to save $40. But I will say the software that comes with the MP3+ is definitely worth the extra money if it’s at all useful to you.

I found a third-party daughtercard, at www.hoontech.com; any idea who makes the LiveDrive clone? Creative’s is pretty pricey; if the clone is less expensive, I’m sure there’s a huge market for it.

Thanks.

~~~~~~~~~~

From: “Gary Mugford” <mugford@nospam.aztec-net.com>

Subject: This and that

Dave,

I actually saw, on the shelf for the first time, your book at Chapters, Friday. Still full price. Bought it anyway as a Christmas present. Worked wonders for my tech guy’s appreciation of his software guy, if you know what I mean. I’m sure it’ll be appreciated by its intended recipient, too.

Dirty333 crashed rather spectacularly last week. It’s been a week of getting Tookie up and running to take its place. (segue to explain the names: The machine was an Win95B AMD K6-333. There was a famous player in the Canadian Football League named Jim Young, nicknamed Dirty 33.  I’m a lapsed jock journalist. Tookie’s a Win2K machine born in 2000). I lost a day’s worth of work to the crash and four days re-installing everything and getting the settings just so. All in all, I’m happy about the move, save for the switch over to a modern Logitech keyboard from the old 84-key keyboards that I’ve used since forever. Just why the hell is that damned capslock key STILL being put there long after the alternative for emphasis became font and style changes, rather than capping? Not to start a holy war, however.

On the other hand, as a disinterested third party, I still have some reservations about the American election just past. I have no quarrel with the basic concept that a lot of people voted for an agenda they prefer. I do have a problem with some people who voted AGAINST one candidate or the other, as that’s an incredibly stupid way to cut your nose off. Better to waste the ballot, then to do that (I’ve probably wasted half the ballots I’ve ever cast, because nobody earned my vote. And to make it obvious, I would mark off EVERY box). But it seems a lot of people voted against Gore. And I think that had a part to play in the Bush victory.

We don’t directly vote for Prime Minister in Canada. So, I’m never put to the task of deciding I like my local guy and hate his leader, or vice-versa. I’ve got no choice. And so, apparently, did you [G]. One’s supposed to be a ding-dong (my one meeting was pleasant, brief and non-opinion-forming) and the other was so stupid, he blew an easy victory by wanting to be his own man. One’s supposed to be a leader, but has never been anything more than a figurehead, except when he was losing money looking for oil in Texas, while the other was a very active partner in running the country (and the back room). The nitwit Nader was right in one respect, both of them were the same guy with slightly different accents.

The difference was in the political apparatus behind them. That’s all. Bush will be a one-term president, as his father was. And the family failure to not keep promises will be his undoing. That it was the gridlock in Washington that will have forced him into recanting, will be forgotten in ’04. Gore will also go the way of the Quayle and nibble away at the fringes. Whether Gephardt or Kerry or whoever runs, they will beat Bush. They will be repeating the winning mantra of the ’90s, “It’s the economy, stupid!” And the American populace, longing for the good old ’90s will march to the polls and reverse the error of 2000.

As far as Florida is concerned, it’s hard to see how either side can pretend to the moral high ground. The Democrats actually put in WRITING how to deny overseas ballots. And Gore’s supposed to be the bright one, right? But that was balanced by the Republicans delaying legal recounts, going to court first, arranging for out-of-town ‘ordinary folk’ to show up repeatedly to exercise their fully-paid for First Amendment rights and they repeatedly made mistakes over-reaching whatever was in their grasp at the moment.  The election day-after cabinet posing was designed to fool the umpire, but there was no umpire. The citing of Nixon’s consession to Kennedy despite Daley’s dad’s malfeasance in Illinois overlooked the fact the state’s electoral votes didn’t affect the outcome one way or the other. Calling the hand count tabulators all kinds of names, including suggesting illegalities when monitors from both sides were there, was assinine. Arguing against standards for assessing a questionable vote that were no less forgiving than that of the Texas law signed by Bush was the equivalent of Gore’s absentee ballot crushing screwup. But the rallying cry in ’02 will be the Republican refusal to recount the whole state and after-the-fact attempt to squash the recounts that DID take place.

Even I could run that PR campaign. “Make it clear to the Republicans, your vote DOES count… this time!”

So, on behalf of all Canadians, we say to you Americans, “Thanks for the entertainment! [G]”

Regards, Gary
~~~~~

Thanks for the purchase! I’ve yet to see the book in a store myself. Of course it won’t sell if people can’t find it… O’Reilly needs to get it into stores before they have any right to complain about its lack of sales. Sandy McMurray’s review and the subsequent run on the book up north should have said something, I would think.

You just gave me an idea on machine names, and how to remember their IP addresses. This computer’s name is George Brett, and it’s 192.168.0.5; this one’s Mike Sweeney at 192.168.0.29. Problem is, I don’t know that there are five Royals whose uniform numbers I remember quickly, and do I really want to name my gateway after Buddy Biancalana or Rey Sanchez? But I’ll definitely name the Packard Bell I deny owning (I didn’t buy it new!) after Johnny Damon since he’s being the biggest putz since Jose Offerman. He deserves to have a piece-o’-junk computer named after him.

As for intelligence in U.S. politics, Gore’s supposedly the brighter one, but I remember seeing a video clip where he and the esteemed Mr. Clinton were touring Monticello, and Gore pointed to a picture on a wall and asked, “Who’s that?” The tour guide replied, “Well, that’s George Washington…”

I’ve never met a flunkie who didn’t recognize Washington (his face is all over the place, after all, including the one-dollar bill and the quarter, so you can’t spend money without seeing him occasionally), let alone any intelligent person who’s been in the United States more than a week.

General consensus is that Dan Quayle is smarter than both of them.

~~~~~~~~~~

From: “James Cooley” <c_closet@nospam.dnai.com>
Subject: Yer Mom’s Great!

Dave,

Ah, your mom is great! Has Jerry Pournelle seen this? Would make a splendid addition to his stumping against ADD in the classroom.

As a computer repair guy myself I have a motto to share: “Focus on the solution, not the problem.” Regards,

Jim
~~~~~

Thanks.

I’m sure there’s not much room on Jerry Pournelle’s reading list for my site. Of course, with psych being one of his PhDs, he’s certainly qualified to talk on the subject.

Hasn’t Jerry said before that he probably would have been diagnosed as ADD in his youth, and in reality his “problem” was that he was better-read than a lot of his teachers and was just plain bored and unchallenged? (I’m doubly fortunate in that regard; I’m not as bright as Jerry and my teachers always bent the rules and let me work above my grade level to make sure I was adequately challenged.)

Good motto, especially if you remember that the easiest solution often involves cable connections and system logs.

~~~~~~~~~~

From: “Michal Kaznowski” <michalkaznowski@nospam.yahoo.com> Subject: DPMI error while zipping windows

Hello David,

If you have the time, might you be able to point me to the easiest solution of a problem I have been having when using info-zip to zip a windows installation.

I get:

load Error no DPMI – Get csdpmi*b.zip

I am aware that Protected mode is required, but what is the easiest way of obtaining this.  I am mostly using 98SE (And Slackware 7.0 and SuSE) to install for friends, family and some that pay(!) and would prepare boot disc just to be able to run zip and unzip on the backup as described on page 201/2 of your guide to life and computers.

Your book is a raving success with my friends (what few I have as I like computers) and numerous copies have been purchased.  We are all looking forward to your definitive guide on a version of Linux so that we can all use it without the pain we have at present

-Best regards, Michal

~~~~~

Try downloading ftp://ftp.simtel.net/pub/simtelnet/gnu/djgpp/v2misc/csdpmi5b.zip. Put the executable files from this archive into the same directory as your Info-Zip executables. Let me know ASAP if that doesn’t fix it. (This is as painful as some Linux programs’ installations!)

Thanks for your encouraging words on Optimizing Windows. Unfortunately, O’Reilly cancelled the Linux book, so for now I’m just writing Windows optimization articles for Computer Shopper UK and taking a few months off from book writing while I decide what to do next.

~~~~~~~~~~