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Something that shouldn’t be there

I was standing in line to get a number for an estate sale this weekend–they’re what I do–and found myself standing a couple of people behind someone who talks too much.

I think some people talk because they want affirmation, and telling tales of what they’ve found is the way they get it. I’m very careful what I talk about, because I frequently see new people who look for exactly the same thing I look for, and if I just give away the knowledge I’ve spent years learning, it literally costs me money. But that’s not how a lot of people think, so if you keep your ears open, you can hear some good information.

Read More »Something that shouldn’t be there

This “Computer Maintenance Department” sure doesn’t know much about computer maintenance

“Peggy” from “Computer Maintenance Department” (1-645-781-2458 on my caller ID) called again. Lots of people are aware of these phone calls. They call, make vague claims about receiving a report that your computer is running slow and giving you errors, and are very careful not to say who they are or who they work for. Usually I just do whatever I can to get them off the phone.

But after having lunch with some other computer security professionals last week, a couple of them talked me into finding out how these guys operate. So I fired up a PC that turned out to have a real, legitimate issue. After resolving that issue myself, I turned the caller loose on my semi-functional PC so I could see what these scammers actually do. He had me connect to Teamviewer.com and run their remote access software. I followed his instructions, watched him connect, then slyly unplugged my network cable.

When my network connection dropped, “Peggy” quickly transferred me to a “senior technician” who used the name “Roy.”Read More »This “Computer Maintenance Department” sure doesn’t know much about computer maintenance

An upgrade. And an upsell.

I bought a new radio for my venerable 2002 Honda Civic this weekend. I want to be able to listen to security podcasts on my commute, which wasn’t practical with my factory radio. So, off to the nearest car audio shop (Custom Sounds) I went, skipping both Best Buy and Audio Express. I looked at a couple of $119 decks, then the salesman mentioned an Alpine HD radio deck for $129, and a Sony deck with Bluetooth for $149. Bluetooth didn’t really interest me much, but HD radio seemed worth the extra $10. To me, the secondary HD stations seem more interesting than the primary ones. Then again, I’m the guy who skips right past the hits on U2’s The Joshua Tree and cues up “Red Hill Mining Town.” The stuff I really like generally doesn’t do all that well on mainstream radio.

But my main motivation was to get a radio with a USB port, so I can snarf down a few hours’ worth of podcasts every week to a USB thumb drive, plug it in, and stay in touch with the security world. Total overkill for an Alpine, but like the salesman said, Alpines aren’t crazy expensive anymore like I remember them being in the early 1990s.Read More »An upgrade. And an upsell.

I do not agree with my church president’s forced apology over Newtown, Conn.

This morning, I read something in the St. Louis-Post Dispatch that disturbed me greatly. I didn’t say anything about it until I had a chance to confirm with my pastor that it is true.

In the aftermath of the shooting in Newtown, Conn., Rev. Rob Morris, pastor of Christ the King Lutheran Church, spoke at an interfaith service designed to give comfort to the community. the Rev. Dr. Matthew Harrison, the president of the Lutheran Church-Missouri Synod, of which I am a member and a former employee, forced Rev. Morris to apologize. (I will refer to him as Dr. Harrison throughout because he has earned that degree, not because I agree with what he says. It is possible to acknowledge rank while expressing disagreement.)

Read More »I do not agree with my church president’s forced apology over Newtown, Conn.

How to get your first job in IT

I helped a friend of a former coworker with his resume this week. He’s looking to get their first jobs in IT, and found it difficult, even though he was applying for an entry-level helpdesk position.

His resume certainly indicated he was educated and able to hold down a job, but that wasn’t quite enough. Here’s what I had him do to beef up that resume to get past those initial rounds of screening and get interviewed.

Read More »How to get your first job in IT

Thanks for the misinformation, Disney

In one of its throwaway kid’s sitcoms, Disney insinuates that open source software contains spyware and using it is a ‘rookie mistake’.

Open source software rarely contains viruses or spyware. Since it’s open for examination, changes to the code that have any funny business in them tend to be rejected. For that matter, code with unintended bad consequences tends to either be rejected, or quickly changed.
Read More »Thanks for the misinformation, Disney

Things I wish everyone knew about home Mac security

On Wednesday evening, I wrote about basic computer security from a Windows-centric perspective. I knew some people who needed help in a hurry, and given there was a 90% or so chance they were running Windows, I took that route.

Some of my buddies who use Macs passed it along. And much of what I said then does apply, but I’d like to clarify a few of those points.
Read More »Things I wish everyone knew about home Mac security

Things I wish everyone knew about home computer security

I’m a security professional by trade, with two certifications. I’m not responsible for defending your computer networks, but I want your networks to be secure. There’s a really simple reason for that. If your computer and your network is secure, then it isn’t attacking mine. Or anyone else’s.

Several fellow subscribers to a train-related interest group that I like got hacked recently, and have been sending out spam messages. They’ve received a lot of advice in the hours since. Some of it has been good, and some not as good. So I tried to think of some things that people could do in about 30 minutes to keep the crooks at bay.

Incidentally, the computer crooks won’t be going away. Computer crime happens because the criminals can make more money doing that than doing something legal. The only way to make it stop is to make it too hard, so that getting a real job becomes more profitable. You won’t solve that problem in 30 minutes, but if we all take that single step down that road, we’ll make the world that much safer. So, with that, let’s roll up our sleeves.Read More »Things I wish everyone knew about home computer security

What’s going on with Macintosh security?

The latest figures I’ve read say there are perhaps a half-million infected Macintoshes still floating around out there, an improvement from the high of 600,000 that I was seeing a few weeks ago, but probably not what Apple had hoped after releasing its most recent fix.

I argued three weeks ago that the end of the innocence was either here or very near. I’ll argue now that it’s gone: There are now 250 known Macintosh OS X viruses in existence. In 2003 there were none.Read More »What’s going on with Macintosh security?