How to fix blank table of contents entries in Word

A system security document I was editing had blank table of contents entries in Word. This was in Word 2010, but my research indicated it can happen in Word 2007, 2003, and very possibly earlier versions as well.

Since the table of contents is often the first impression of the document, you want to get it right. Many readers will assume that if the table of contents has errors, the rest of the document will too. They may be wrong, but you may not get a chance to prove it.

The particular document I was looking at had two blank entries in the table of contents. When I clicked on the links, they led to the entries right below them in the TOC, making them completely extraneous.
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The phone in the fridge, from generation to generation

We took our kids to a good friend’s birthday party this weekend. Unlike the last birthday party they attended, we only had one meltdown, and it was relatively minor. When I heard the unmistakable sound of two mini-Daves screaming at each other, I excused myself to investigate.

My boys were playing with my friend’s daughters’ kitchen set, and arguing about what you could and couldn’t put in the fridge.

“It’s ironic that my two sons would be arguing about what you can put in a fridge,” I said upon my return. Read more