Fixing Backup Exec with Hisecweb installed

If you run your web servers on Windows under IIS, you’d better install the Hisecweb security template unless you want to find yourself hosting a warez site.

But Hisecweb breaks Backup Exec. So what do you do when upgrading to Apache and Linux isn’t a solution?The problem is that Hisecweb makes the system state (shadow copy components in Windows 2003) and SQL server not show up in the selection list. Not only does it not show up in the selection list, Backup Exec cannot find the resources. So backups fail, and if you have to restore from them, you won’t have the registry or a number of system files, which vastly reduces the value of your backup.

The solution is to tell Backup Exec not to use null sessions on those components, which seem to be one of the many things disabled by Hisecweb. On the server being backed up, go into Services and disable your Backup Exec Remote Agent. Now, fire up Regedit. Navigate to HKLM\Software\Veritas\Backup Exec\Engine\NTFS and locate the key called Restrict Anonymous Support. Set this value to 1. Close the registry editor and restart the Backup Exec Remote Agent service.

SQL Server and the system state or shadow copy components should now show up in the selection list for the server you just changed.

This registry hack can also fix visibility problems when the two machines are on different sides of a firewall.

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