Office

Anything related to Microsoft Office

Fixing my boss’ Outlook

Dave Farquhar Office, Software , ,

My boss’ PC went wacky on Tuesday afternoon and wouldn’t let him log in, so he had no choice but to shut down the computer. The computer came back up OK, but Outlook didn’t. He got a lot of weird error messages that I didn’t see, and Outlook created a new OST file on his desktop. But Outlook refused to connect to the Exchange server, and his inbox came up empty.

Like a lot of Outlook problems, the solution was the tag-team of Scanpst and Scanost. Fortunately, you don’t have to have admin rights to run them.

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How to make a single page landscape in Word

Dave Farquhar Office, Software , ,
How to make a single page landscape in Word

Can I make one page landscape in Word? Yes you can. In Microsoft Word, it’s not difficult, but it’s anything but obvious. Here’s how to make a single page landscape in Word. It takes three steps.

This is useful when the document contains an image that’s wider than it is tall, and you need to make it fill the page to make it easier to see.

There are buttons on the ribbon to switch between portrait and landscape. But they switch the whole document, not your selection or the page you’re on. I’m sure you have already tried that. Here’s how to switch it for part of the document.
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Outlook mailbox full but is not? Here’s the fix

Dave Farquhar Office, Software

So your Outlook mailbox says it’s full, but is not? If you have a problem with phantom e-mail in Outlook, resulting in an Outlook mailbox full even after deleting a pile of messages, you can fix it. I did, and it was chewing up all my Exchange server space. Here’s how I fixed it.

I run Outlook connected to an Exchange server at work, and I’m constantly running out of mailbox space. When I go into Mailbox Cleanup, click View Mailbox size, and click on the Server Data tab, I see lots of space in my outbox–54 megabytes in this case–with no way to clean it out from inside Outlook. Yet when I look in my Outbox, there’s nothing in it. I’ve run Scanpst, which is the usual cure for Outlook maladies, but that didn’t eliminate the invisible messages either.

When the amount of space you can see doesn’t match the amount of space you’re actually using, go into Outlook Web Access and empty it.
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Fixing weird printing problems in MS Word

Dave Farquhar Office, Software ,

Some of my coworkers deal with long documents that give our printer fits. “Fits” meaning that 60-page documents take 30-45 minutes to print if they don’t abort in the middle with a printing error.

The documents in question contain a cover sheet, scanned in at high resolution, and usually have some large charts.

I devised a workaround. Read more

Outlook send button is gone? Here’s the fix.

Dave Farquhar Office, Software , , ,

“My Outlook send button is gone,” one of my coworkers told me. Microsoft wasn’t much help. The relevant knowledge base articles said the e-mail account not being configured causes that problem. Except it was. He could receive and read mail just fine, he just couldn’t send anything out.

Ultimately we ended up deleting his mail profile to fix the missing send button. Read more