First things first. About a month ago I ordered an FIC AZ11 from GPS Computers. One of my readers recommended them because he found Duron motherboard/CPU combos for a Backstreet Boys song there. I agreed. The price was unbelievable.It took about three weeks, but I got my order.

Steve DeLassus found their service to be worse than the very worst Backstreet Boys song.

He ordered a motherboard a couple of days after I did. They charged his credit card on May 1. But Steve still hasn’t received the order. He never received the courtesy of a tracking number (neither did I) or even confirmation e-mail (neither did I). My order just showed up one day. After that, I was wary of doing business with them again, but I wanted to see how Steve’s experience went.

Steve had a couple of e-mail exchanges with Terry Holmes, GPS’ president. Holmes promised to expedite the order, so he should have received it on or around May 17. That didn’t happen. Since then, Steve’s repeated efforts to contact them via e-mail and telephone have failed.

Their initials are pretty appropriate. Their service reminds me of a gigantic pile of s–uh, never mind.

I’m not gonna call them crooks, so I’ll just let this suffice: Steve gets ripped off so you don’t have to.

And I notice Mwave.com has the same board for $72. That’s still a good price. They’re charging a bit more for the CPUs, but when you actually ship all of your orders and not just half of them, your margins are a bit lower, so I guess they have to charge more.