10/26/2000

That Mac problem again. I snuck up to that Mac server I was referring to earlier this week, you know, the one that was beyond my capability to fix? I continue to maintain that no Mac is beyond any experienced tech’s capability to fix (just like no PC is beyond an experienced tech’s ability to fix). However, a Mac is a high-maintenance machine. Normal, typical use of a Mac will cause numerous filesystem errors to build up over time. I’ve heard of people running the full battery of utilities suites once a week to keep their Macs happy. Once a month is probably adequate for most.

Anyway, on with the story. The whole department was out for a long lunch, which gave me an hour and a half. That’s long enough to run DiskWarrior and TechTool Pro (this machine has seven drives on it, and some of them are in excess of seven years old so it takes a while). They marveled that afternoon about how their problem had corrected itself. Can a PC do that?

Grrr…. Sure it can. Especially if a tech can get some time alone with it.

Ray, Ray, Ray… Why aren’t you running your site on Lotus Domino and Solaris or AIX? I try to connect to Groovenetworks.com, and what do I get?

Error Occurred While Processing Request
Error Diagnostic Information
An error occurred while attempting to establish a connection to the service.

The most likely cause of this problem is that the service is not currently running. You can use the ‘Services’ Control Panel to verify that the service is running and to restart it if necessary.

Windows NT error number 2 occurred.

On the other hand, an up-and-down Web server is a very good indication that people want your product.

Now that I’ve seen some screenshots and read some more interviews to get into Ray Ozzie’s mind a little deeper, I’m starting to get Groove. This isn’t so much warmed-over Notes, I think, as it is instant messaging done right. It’s instant messaging. It’s file transfer. It’s got a sketchpad for drawing ideas for sharing. Of course there’s a Web browser window. It’s infinitely extensible (like Notes). And it’ll let you talk voice if you prefer.

I did finally manage to download it but I haven’t had a chance to install and play with it yet. But I can already think of ways I’d use it. I’d even collaborate with myself. Leave stuff I need frequently in my Groove space on my machines at work. So what if I’m in the wrong building, or worse yet, I’m at home? No problem, connect to myself and get it. (Don’t laugh; if you think instant messaging myself is bad, you’ll love the fact that I sometimes send packages to myself.) For people like me who are called upon to do three peoples’ jobs, this could be a Godsend. And once those other two people get hired, we can still use Groove to work together.

Bigger than Netscape 1.0? I think those predictors have gotten sucked into the Cult of Ray a little too deep. Is it a big deal? Oh yeah. Bigger than Notes? Probably.

As for multiplatform support… Groove opted to support, for now, the 85-90 percent of the market that runs Windows. In interviews, Ray Ozzie has said Linux and Mac OS X ports will appear. Seeing as three years ago, Linux looked poised to become a force in the server arena but not yet on the desktop and the classic Mac OS looked to be replaced any day with what became Mac OS X, it looks to me like the company made a practical decision to go with what they knew would be around and adjust course as needed. Notes eventually appeared on every major platform, which contributed to its success. I have no doubt Groove will probably follow. I’m certainly not going to hold it against him that the only version to have reached beta is Win32.

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