Why I like MS Office better than OpenOffice

I saw a story on Digg talking about why MS Office is so much better than OpenOffice. The argument was pretty shallow–pretty much everything it said was either untrue or could be simplified to "because it is" or "because it costs money."

I’ve used both. I have both installed on a couple of machines. I generally use MS Office. Here’s why.For virtually everything I do, OpenOffice is fine. There’s no feature in Office 2000 that I actually use that isn’t in recent builds of OpenOffice. None. I wrote a book in Office 97, and the only thing that would keep me from writing the same book again in OpenOffice might be the template I used. If OpenOffice could interpret my old publisher’s template and save it in a format my editor’s copy of Word could understand, I’d be OK.

And honestly, I think during the process of writing that book, I pushed my system a lot harder than most people do. Word 97 would crash hard on me once or twice a month, and I don’t think anyone else has ever done that.

I’ve never crashed Word 2000. I don’t know if it’s because Word 2000 is more stable or if it’s because Windows 2000 is a lot more stable than Windows 98 was. I never ran Office 97 on Windows 2000.

My complaint with OpenOffice is speed. Word launches in five seconds or less, even if I don’t have its quick-launch application in memory. Usually less. OpenOffice components load slowly, sometimes taking 30 seconds to load. If I wanted to wait 30 seconds for my word processor to load, I’d use my Commodore 128.

And while I can’t quantify it, once Word is loaded, it’s faster and more responsive. OpenOffice Writer seems to hesitate just a fraction of a second longer when I pull down a menu or hit a hotkey. There’s not a lot of difference, but it drives me nuts.

I’m spoiled, I know. I used to use a word processor called TransWrite on my Amiga. There were a lot of things TransWrite wouldn’t do, but it was lightning fast. Even on a 7 MHz Amiga, it did everything instantly.

I can’t speak for anyone else, but what I want is something that gives me all the features of, say, Word 95, and runs as fast as TransWrite did. Given that 1 GHz is considered a slow computer nowadays, I don’t think that’s too much to ask. Neither OpenOffice nor Microsoft totally deliver, but Microsoft’s product comes a lot closer.

I absolutely, positively do not buy the argument that MS Office is more capable. Microsoft’s eternal struggle has been figuring out how to get people to upgrade their old versions of Office, because frankly when I started working in desktop support in August 1995, the existing Windows 3.1 versions of Word and Excel did everything that the people I supported wanted, even then. When I became a full-time IT worker in March 1997, one of my first jobs was rolling out Office 97. Its draw was that it was 32-bit and crashed less. It had some new features but aside from the real-time spelling and grammar checking, nobody really talked about them. Some people loved the real-time checks, and other people fell all over themselves turning them off.

Two years later, Office 2000 came out. A hotshot in the accounting department told me how much better it was, but when we really talked about the new features, his opinion was mostly due to the excitement of being the first to have the new version. Outlook was considerably better in Office 2000 than it had been in previous versions, but outside of that the only new feature I ever heard anyone mention was that the font menu displayed font names in the actual font. Access was better, but not a lot of people used it.

I’ve used Office XP and 2003. Outlook was incrementally better in both versions. But aside from Word’s booklet printing capabilities, I’ve never found anything in the newer versions of Office that I miss when I come home and use Office 2000 on my now-ancient computers.

And whenever I shift gears from Office 2000 over into OpenOffice, a few obscure features might be in a different place in the menu structure but I’ve always found what I needed.

But if for some reason I had to ditch MS Office tomorrow, I wouldn’t switch to OpenOffice. I’d load the Windows versions of AbiWord and Gnumeric.

In some regards, AbiWord and Gnumeric are closer to the 1992 versions of Word and Excel when it comes to capabilities. But they’re fast. And I’ve always been willing to sacrifice a few capabilities for a program that can operate as quickly as I can think. My only complaint about those two programs is that I never figured out how to make .doc and .xls the default file format for them.