I’ve had high speed Internet for about as long as anyone in my ZIP code–as soon as DSL was available, I signed up and paid through the nose for it. It took a while for fiber to become an option, but I switched once I did. I’ve been a Southwestern Bell/AT&T customer for a good 17 years. Over the years I weighed it and AT&T U-Verse vs Charter Spectrum.
Recently I switched to Charter though. There are pros and cons to each of them, so I thought going through them might be helpful. Keep in mind Charter recently acquired Time Warner Cable and Bright House Networks, so this applies to former Time Warner Cable and Bright House areas as well.
As a landlord, I’ve dealt with some difficult tenants, and I’ve noticed they all tend to use very similar tactics. Setting boundaries is a necessity to keep things under control, and in the end keep all of your tenants happy while keeping yourself sane.
If you have a side business, you need to offer customer service, but it’s also perfectly reasonable to not want your phone to ring at 3 a.m. You can fix that if you set up office hours in Google Voice.
Fortunately it’s easy to set up Google Voice to allow your phone to ring during office hours and go straight to voice mail after hours. And the nice thing is, Google Voice transcribes your messages. This makes it very easy to filter out people who are calling you trying to solicit your services at 25 cents on the dollar. I can’t say for certain that people are more likely to do that at off hours. But it’s certainly more annoying to get awakened at 3 a.m. by someone wanting to lowball you. And yes, I speak from experience.
Here’s how you do it if you don’t want to be disturbed at unreasonable hours.