Phone call saying services are stopped on your computer? It’s a scam.

“Hello? My name is Max and I’m calling from CSA. We got a report saying that services are stopped on your computer.”

I hung up, for lack of energy to fight with “Max,” or even to try to convince him my name is Suchita. But if that phone call sounds familiar, feel free to hang up on Max, or whatever he says his name is. It’s a scam. If you want to know why, read on.

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Somebody just tried to hack me

Caller: “I calling from technical support. We found issue with your PC.”
Me: “What company are you with?”
Caller: “CSA is the name of my company.”
Me: “What’s our business relationship?”
Caller: “We found issue with your PC. Our technicians found your PC is running slow.”
Me: “Do you realize I wrote the book about PC performance? No, really, I wrote a book about it. I guarantee my computer is faster than yours. I also possess multiple security certifications.”
Caller: “Go on.”
Me: “You need to find someone else to social engineer.”

The caller stammered a little bit, tried to assure me it wasn’t a scam and wasn’t going to cost me money, then hung up.
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03/07/2001

Virus. I don’t normally give virus alerts because chances are you already know about anything legit before you get around to reading me, but if you get an e-mail attachment named “nakedwife.exe,” don’t run it. It won’t destroy your hard drive and your neighbor’s hard drive and cause your toaster to blow up and your car not to start; it’ll just delete a bunch of files in your Windows hierarchy, which will probably affect system stability greatly, and it’ll e-mail itself to everyone in your Outlook address book (how nice of it).

I’ ll talk more on this tomorrow. Count on it.

Benchmarks. Jerry Pournelle lamented Wintach’s passing this week in his Byte column, and he presented some benchmarks: a Celeron, a P3, and a P4. The Celeron and P4 results were very clearly ludicrous. WinTach, like most benchmarks, gives results that mean absolutely nothing but they may make you feel good about spending money on a new PC.

But most benchmarks are purely synthetic. They tell you what your CPU and memory subsystem are capable of, but the memory load, underlying filesystem and fragmentation level of the drive, all of which dramatically affect performance, don’t play into it. They’re not a very useful tool, WinTach included.

I talked very little about benchmarking in Optimizing Windows for just that reason.

That may be about to change. I’ve seen a few references to CSA Research lately, partly because of their falling out with Intel (their benchmark shows just how little improvement the P4 gives, which Intel didn’t like–and they were working for Intel at the time), but partly because it takes a new approach. The apps installled on your system actually get some use. So suddenly the software aspect of your system comes into play, and the numbers it mean something. Revolutionary thought, that. And, unlike other benchmarks, this one gives a meaningful idea of what dual processors do for you.

The only drawback is that the benchmark only runs on Windows 2000, at least for the time being.

Check it out at http://www.xpnet.com/download.htm .

Keep an eye on this. We might actually, for the first time in over a decade, get some benchmarks that actually mean something.

Mail. I’ve got some good mail, hopefully I’ll get to it tonight. No promises though, I’ve got to put together a Bible study for this week (and come up with something to say for tomorrow). I normally spend 3-4 days writing a Bible study, and I haven’t even started yet. Hopefully this one will be quicker to put together, since I’m using more sources than I did last time. Last time was my Bible and my insights, period. No need for much else, it was a character study, like you’d do with any piece of literature. Heavier topic this time around, so I’m tapping some other people’s brains.

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