I got e-mail the other day from Turbotax saying someone had filed my taxes for me. Obviously a cause for concern, right? Here’s how I determined the message was fake in about three minutes.
Some people will tell you not to even open a message like this, but if you’re a computer professional, at some point someone is going to want you to prove the message was fake. I think this is something every e-mail administrator, desktop support professional, security professional, and frankly, every helpdesk professional ought to be able to do.
So here’s how you can get the proof. And generally speaking, Outlook 2010’s default configuration is paranoid enough that this procedure will be safe to do. If you want an extra layer of protection, make sure you have EMET installed and protecting Outlook.
Continue reading Spot phishing e-mails with Outlook 2010
I spent some time exploring HP Compaq 6910p upgrades because used HP Compaq 6910p laptops are dirt cheap these days. I picked one up for $75 as an alternative to a Black Friday cheapie.
If you look for one yourself, either look for one with a valid Windows 7 or Windows 10 license on it, or get one at a deep enough discount to make it worth your while.
Here’s what I did to turn an outmoded laptop from 2008 into something better than what I could have bought on Black Friday.
Continue reading HP Compaq 6910p upgrades
It probably was just a matter of time, but one of my sons dropped his Asus Memopad HD 7 and cracked the digitizer assembly. What we usually call the screen actually sits behind the breakable piece of glass, and more often than not, it’s the glass digitizer that breaks. I left it that way for a while, but once the screen cracks, the cracks tend to spread, and eventually the tablet will get to a point where it’s unresponsive.
Replacement digitizers are available on Ebay. Note the exact model number of your tablet (my kids have ME173Xs, so here’s an ME173X screen) because they aren’t all interchangeable. The part costs around $20. It took me about three hours to replace because it was my first one. If I did this every day I could probably do it in 30 minutes, and I’m guessing if I have to do another–ideally I won’t–it will take an hour or so.
Continue reading Replacing a Memopad HD7 screen
I couldn’t figure out how to justify text in Publisher 2013, but I finally found the way. Here’s how.
I did some layout in Publisher 2013 after having not done page layout in a decade or more, and Publisher 2013’s interface confused me a bit. I finally found two ways to justify text.
The fast, easy way: Highlight the paragraph you want and press CTRL-J. Done. I love keyboard shortcuts. Justify starts with “j,” so that makes the keyboard shortcut pretty easy to remember.
The harder, slower way: In the paragraph tab, click the down arrow in the lower right corner. In the “Indents and Spacing” tab, there’s a dropdown box called “Alignment.” Select “Justified,” then click “OK.” Scout’s honor, I looked past that option at least 17 times.
Oddly enough, once I used full justification, then I got a little icon in the paragraph section of the ribbon for that, but I’m 100% certain that option wasn’t there before.
Pro tip: If you’re going to justify text, make sure you enable hyphenation. Click inside the text box, then click “Format” under “Text Box Tools” under the ribbon. Justified text looks much better when hyphenation is on. Hyphens reduce the number of spaces the computer has to insert. Fewer spaces mean fewer “rivers” in the text, and that makes for a better-looking page. Here’s more on hyphenation if you’re curious.
When I heard Radio Shack was going to be open on Thanksgiving day, I wondered why they would bother. The few Radio Shack stores near me are deserted on normal days, so I didn’t know why anyone would take time out of Thanksgiving Day to go to Radio Shack.
Based on this sad account from an employee who spent hard time working at Radio Shack, I was probably even more right than I thought. The first story, from Black Friday 2004, tells the tale of a store that, when all was said and done, probably lost money on Black Friday. And this was in an era when tech blogs would say, “Believe it or not, there are worse places to be at 6am on Black Friday than Radio Shack.”
I’m not sure anybody believes it now. Continue reading An insider’s account of the fall of Radio Shack
With the end-of-life of Office 2003 rapidly approaching, I’m having to look at alternatives. Even after five years, I find the Office ribbon demeaning and productivity-killing, so Microsoft’s newer products are out. With Libre Office, the price is right ($0), so I’m giving it a long look.
Continue reading Giving Libre Office another look
Both Libre Office and Open Office released new versions this week, and the changelog indicates a good amount of shared code between the two, at least in this go-round. The animosity between the two—Libre Office is a fork of Open Office, dating to before the time Oracle spun the project off to Apache—may thus be overstated. Continue reading Libre Office and Open Office both grow up a bit–together
I’ve mentioned several times that I hadn’t seen Office 2010 yet, so I couldn’t comment on it, and would reserve judgment until I’ve seen it. I’ve been working for companies that were a bit behind the times on that.
I’ve been working with it for a week now. I won’t be buying it for my own use at home.
Continue reading Office 2010, early impressions
Sometimes my coworkers will watch me write, because they like a freak show. I guess they’ve never seen someone who uses the mouse as little as I do. If I know a keyboard shortcut, I use it. It’s faster, I say, and they agree I have a point.
This morning I found a tool called Keyrocket, via the Raymond.cc blog, for learning Windows and Office keyboard shortcuts. Think of it as a helpful, non-annoying, non-evil Office Assistant. Continue reading A tool for learning Windows and Office keyboard shortcuts
I ran into something maddening today. I have a large number of self-study questions in plaintext format that I’ve been using to prepare for my upcoming test. To weed out the large number of duplicates, I massaged the file into a tab-separated format so I could load it into Excel and alphabetize it by the question wording. It worked nicely, especially in Excel 2003.
I got a nasty surprise when I loaded the same file on an Excel 2007-equipped machine.
Continue reading And now, Excel 2007 has a few nasty surprises